Recent Posts

How to remove carpet stains in your Hudson Valley home

5/24/2017 (Permalink)

Cleaning How to remove carpet stains in your Hudson Valley home Living in a full house means carpet stains are inevitable. Call SERVPRO of Putnam County if these tips don't remove your stains.

In a well lived in New York home, carpet stains are unavoidable. Whether your dog runs through the house with muddy paws from all of the spring rain or your child spills a drink and forgets to tell you, wall to wall carpeting can sure take a beating.

While some carpet stains require a call to SERVPRO of Putnam County for a deep cleaning and stain removal, there are some tricks that you can try at home to remove small isolated stains.

We recommend that you resist the urge to scrub hard at stains and instead, gently blot the spot, work from the outside in, rinse with water and repeat. With all stain removal methods, first test in an inconspicuous area to make certain it wont further damage your carpet.

Stains that are water soluble such as food, juice, latex paint and soda can be removed with a simple solution of non bleach detergent and water.

Use a tablespoon of ammonia mixed with a cup of water to treat particularly difficult stains such as chocolate, coffee, tea and wine on non-wool carpeting. 

In order to remove oil or wax, place a paper towel on the carpet and iron it on a low setting. The oil will stick the towel!

Use ice to freeze wax or gum and then use a hammer to shatter it. Vacuum the pieces up immediately. 
Pet urine can be removed with a 1:1 solution of water and vinegar. After blotting that solution up, follow up with a gentle detergent and water solution and rinse. 
We all want to get as much life out of our carpeting as possible. Don't let small stains get you down! If you have carpeting that needs a thorough cleaning and has significant staining, call SERVPRO of Putnam County at (845) 228-1090

SERVPRO of Putnam County can clean your ducts before summertime!

5/17/2017 (Permalink)

Mold Remediation SERVPRO of Putnam County can clean your ducts before summertime! Schedule an appointment to have the SERVPRO of Putnam County crew clean your ducts before summer begins!

With summertime rolling in and the weather warming up, many Brewster area homeowners will be turning the air conditioning switch on their wall to the "ON" position. Before you do so, call the SERVPRO of Putnam County office to schedule an appointment for your yearly duct cleaning.

Having your HVAC ducts cleaned on an annual basis is recommended. Ducts are the perfect area for dust, debris and other particles to collect. This can decrease the efficiency of your system and cost you money. Our team will also inspect your ducts for mouse droppings, mold and mildew. Cleaning these from your system will eliminate any potential health hazards that can result from the spores being part of the air circulation in your home. 

Give the SERVPRO of Putnam County office a call at (845) 228-1090 to schedule an appointment to have the HVAC ducts cleaned in your Garrison, NY home cleaned this spring. 


Does your house stink? SERVPRO of Putnam County can help!

5/10/2017 (Permalink)

Cleaning Does your house stink? SERVPRO of Putnam County can help! If a stink in your home is causing your family to walk around like this,give SERVPRO of Putnam County a call to put a smile back on their faces!

Nobody likes to live in a stinky home.  If you recently bought a home that has a cigarette smoke smell that can't be removed no matter what tricks you try, give SERVPRO of Putnam County a call.  We are the experts at getting rid of odors that linger such as pet urine and cooking odors. We can remove odors that may seem embedded into the walls and carpeting of an apartment or home using our specialized equipment and training. 

Odor molecules can travel into the walls and other areas that aren't easily accessible. We use absorbents in confined and hard to reach spaces as well as in air ducts.  Neutralizers are used to equalize offensive odors. If the smells in your Patterson, NY home are caused by microorganisms, we use a treatment of biocides in order to kill their growth. We are also equipped with ozone generators to clean the air by attacking ozone molecules and pollutants at their source to oxidize the air and eliminate pet, nicotine and cooking odors. 

When it comes to getting your Lake Carmel house smelling fresh and clean, candles and scented sprays aren't going to do the job. Give us a call at (845) 228-1090 and we will remove the odors from your home, rather than mask them. 

Protecting your Mahopac, NY home from water damage while you wait for help to arrive

4/25/2017 (Permalink)

Water Damage Protecting your Mahopac, NY home from water damage while you wait for help to arrive While it may be shocking to find water dripping through the ceiling of your Putnam County home, quick action can minimize the damage!

It's always a shock to walk into a room of your home and discover water damage. Nobody is prepared to see their ceiling lying on the floor and water dripping everywhere. As soon as you have pulled yourself together, taking immediate action can reduce the permanent damage to your Mahopac, NY home. 

First, it is important to ascertain the type of water you are dealing with.  Water from sewage or flooding is considered black water because is highly contaminated and filled with fungi, bacteria, chemicals and more. If you have black water, stay clear of the area and allow SERVPRO to perform the clean up.  While waiting for the SERVPRO of Putnam County team to arrive, avoid all contact with water and items that have been contaminated. We also advise that you leave your air conditioning and fans off to avoid spreading contaminants in the air. 

Clean water is water from the rain or from a broken pipe, or other internal water source.  If you have damage from clean water, call your plumber  immediately.  It can be difficult to find a plumber who is   immediately available to respond to your water damage so prepare ahead!  Choosing and establishing a relationship with one of our fantastic local plumbers here in the Brewster area will go a long way in getting quicker service when you have an emergency. 

Your next step is to call SERVPRO of Putnam County– we are available 24/7 to respond to your call and the sooner we get to your home, the less damage there will be. 

If you have determined that it is safe to stay in the house, the first step you want to take is to turn off the water source. This can usually be found in your basement near the front wall or near the oil burner. While you are in the basement, turning off the electrical circuit breakers for the affected areas of the home. 

Place a bucket or garbage can under the leak to catch the water. If the ceiling is bulging or the leaking is widespread, piercing a hole in the sheetrock will allow the water to flow through one spot. A broom handle works well for this.  

Remove all items that are not yet damaged, such as wall art, computers, books and documents to a dry room.  Wipe down wood furniture and cover what cannot be moved if there is still a risk of water damage. Wet upholstery cushions and small area rugs can be propped up for drying.  

Large furniture such as tables and couches can be protected by placing the legs on wood blocks. Making a protective cup out of aluminum foil for the legs is a good substitute to wood blocks if they aren't available. 

You will want to call your home insurance company to report the claim. You can document the damage in your home by photographing damaged items and the water source itself. 

Although it can take a few days for the adjuster to come to your home, do not throw away any water damaged items. The adjuster will need to inspect them himself in order to give you compensation for replacement. Your adjuster might also recommend some items be restored by SERVPRO.  

Our office staff speak with hundreds of insurance adjustors a year and can help you with this sometimes overwhelming process.  If you wake up one day and have water dripping from your ceilings, take a deep breath and remember these steps. And don’t worry, SERVPRO of Putnam County will make it "Like it never even happened".

Making an insurance claim if you have water damage to your Southeast, NY home

4/24/2017 (Permalink)

Water Damage Making an insurance claim if you have water damage to your Southeast, NY home Call your plumber, SERVPRO of Putnam County and your insurance agency if your home has water damage.

No homeowner is prepared to see their home damaged by water. When a pipe bursts, a homeowner might walk in to their house to see the ceiling on the floor, water everywhere and personal possessions soaked with water. Although it is a traumatic scenario, quick action is paramount in reducing the damage. Calling a plumber, if necessary, and SERVPRO of Putnam County immediately are your first steps.  

Once help is on the way, call your home insurance company and report the event. Every insurance policy is different and offer a range of coverage. Many water damages are covered and allowing your insurance company to begin their work as soon as possible is beneficial to everyone involved.   
We recommend that you take photos of your home prior to any restoration work beginning if possible.  The adjustor can refer to them in their inspection if necessary. Do not remove or throw away any damaged items.  Try to stay calm and report all of the available information to the insurance company. 

Fully document any involvement of others. For instance, if your water damage was caused by a faulty new refrigerator or an upstairs neighbor's toilet overflowing, collect and report all of that to your insurance company.  If they determine a third party is at fault for the event, they may subrogate the claim.  

The SERVPRO of Putnam County office can help you in the process. We have over twenty years of experience in the water restoration business and communicate directly with your insurance company so that you have less to worry about. If at any time during the restoration process you have questions, call us at (845) 228-1090. Our office staff will have the answer for you! 

Water mitigation is not a DIY project in Putnam County, NY homes.

4/20/2017 (Permalink)

Water Damage Water mitigation is not a DIY project in Putnam County, NY homes. SERVPRO of Putnam County has the equipment and training to clean up water damage in your Mahopac home.

When a home has water damage, whether it be from burst pipes, a flooded basement or a refrigerator supply line leaking, many Garrison, NY homeowners consider whether they can clean it up themselves.  While it is possible for homeowners to safely clean up very minor water damage safely, most homes with water damage that we are called to require professional mitigation.   

Often, the water from flooding is contaminated. Sewage from a toilet overflow or septic malfunction can contain pathogens  parasites, bacteria and fungi that pose serious health risks. Floodwaters entering a home can contain chemical residues, animal feces and viruses. This type of water is classified black water and requires professional mitigation to protect the health of your family. 

Water from leaks easily becomes widespread as it makes it way behind walls, into carpets and padding and into ceilings. Although a carpet may feel dry, it's likely that mold spores have had the opportunity to grow. It only take 48 hours for mold to grow and all of the damp, porous materials such as sheetrock, insulation and wood are the perfect breeding ground for it to spread. This causes a situation where the home now requires mold remediation as well as water mitigation. 

Calling the SERVPRO of Putnam County office at (845) 228-1090 as soon as possible minimizes the losses to your home. We have twenty years of experience surveying Cold Spring area homes for structural damage – including what's behind the walls and under flooring. SERVPRO of Putnam County uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible.  Our industrial fans and dehumidifiers ensure that the home is dry. We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Inspect your roof for winter storm damage in Brewster, NY

4/17/2017 (Permalink)

Storm Damage Inspect your roof for winter storm damage in Brewster, NY Tree limbs scraping against roofing shingles can lead to water and mold damage to your Lake Carmel home.

As the winter has come to a close, it is time to attend to some of the damage winter storms have done to your home.  In particular, your roof may have taken a beating from all of the snow and wind. With the snow and ice having melted off of the roof of your Kent, NY home, now is a good time to inspect it for damages. 

Tree limbs. Check out the trees around your house. Look for any limbs that may be touching the roof. Tree limbs can reduce the lifespan of your shingles by scraping them.  Have tree limbs that are of concern cut back. This will also assist in inhibiting moss growth on your roof since the sunlight hitting the roof will dry out any moisture.  

Leaves, branches and evergreen needles Remove any that have accumulated on the roof. Mildew can form on your roof as a result of wet piles on the roof which hold moisture. You can use a roof rake or leaf blower to clear the roof.  

Inspect for mold –Mold, algae and fungi can eat away at your roofing material and in time cause leaks. There are products at a home improvement store formulated for exterior sanitation. We advise against using a power washer on roofs, as they can damage shingles.  

Ice dam damage – If you noticed icicles forming on your roof this winter, it's possible that you had ice dams. These can lift and damage shingles. Inspect roofing for any signs that water made it's way under the shingles.  

Gutter damage - Check to see if there are any missing or loose  pieces to your gutters and that they are sitting securely along the roofline. Also make sure that they are not clogged with leaf and twig debris.  

Missing shingles, chimney, and flashing -Winds from snowstorms can rip pieces off of your roof. Check for missing shingles and  flashing. Also inspect your chimney cap to make sure that it is in place and secure.  

Inspecting your roof now will reduce the likelihood of you discovering water or mold due to roof malfunction later on. If you do discover that a leaking roof has caused mold in your Putnam County home, call SERVPRO at (845) 228-1090.

It's time to spring clean your Lake Carmel home!

3/31/2017 (Permalink)

Cleaning It's time to spring clean your Lake Carmel home! Try this trick for those hard to clean window blinds!

I think it's safe to say that Spring has finally come to Putnam CountySix months of closed windows, snow being tracked in  and, for many of us, wood stove and fireplace dust accumulating has taken it's toll on our homes.   It's time to open the windows, let some fresh air in your home and spring clean.  Here we share some of our favorite house cleaning tricks. 

Floors – Move your furniture in order to get those spots that were missed all winter. Consider using a wood floor restoration product, which can be purchased at a local home improvement store, on your floors to give them a new shine! Carpets should be vacuumed and stains can be spot cleaned. The SERVPRO of Putnam County crew can come to your home and give your carpets a professional cleaning to give your carpets a fresh start. 

Ceiling Fans – Admit it, these probably haven't been cleaned since last year. Using a damp rag, wipe both sides of the fan to remove that layer of dust.  

Windows- These will need to be cleaned inside and out. Use a rag and soapy water, and then dry them with another rag. You can also go to an auto-parts store and buy a windshield squeegee, which cleans very well. Your window screens can be cleaned with a dry scrap of carpet, which works as a brush and removes the dirt from the tiny spaces! 

Window coverings should be cleaned as well. Drapes and curtains can be removed and put them through the air-fluff cycle in the dryer along with a wet towel (to draw off the dust) for 15 minutes. Hang them back in the windows immediately. 

Window blinds can be cleaned by placing a microfiber cloth on each side of a pair of tongs with a rubberband, dipping in a 50/50 vinegar and water solution and wiping each blind slat with the tongs.  

Faucets - If there is lime build up around your faucets, you can remove it with this trick.  Lay paper towels over the fixture, soak it with vinegar and let it set for an hour. The deposits will soften and become easier to remove with a cleaning rag. 

Your refrigerator most likely needs a scrub down as well. A very effective refrigerator cleaner is a combining  salt and club soda. The bubbling action of the club soda combines with the abrasive texture of the salt to make a great cleaner. 

If the showerhead in your bathroom is looking grimy and perhaps spraying unevenly, give a deep clean. Mix vinegar with water in a plastic baggy and secure it around your shower head with a twisty tie. Let the solution soak for 30 minutes and remove. You can follow up with a scrub a toothbrush to remove the remaining grime.  

Freshen your bed! Sprinkle your mattress with baking soda (you can add your favorite essential oil to it if you like a scent!). Let sit for 20 minutes and vacuum it up. On a nice sunny day, hang comforters and blankets outside to freshen up.

Removing cigarette odors and residue from your Brewster home

3/27/2017 (Permalink)

Cleaning Removing cigarette odors and residue from your Brewster home Call us if your Patterson, NY home has cigarette stains and odors!

Smoking cigarettes inside of a home leaves behind an unsightly mess on the walls and furnishings as well as odors that are difficult to remove. Sticky, highly toxic particulates, like nicotine, can cling to walls and ceilings. The residual gases left behind from smoking can be absorbed into carpets, draperies, and upholstered items. And we all know the smell left behind in a hotel room or apartment where a smoker has been. 

SERVPRO of Putnam County has the training to eliminate offensive odors and remove tar from walls. We have the equipment needed to penetrate surfaces such as carpeting, drapery, furniture and bedding.  We use a tool called an Ozone Generator to oxidize odor and eliminate odors from pets, nicotine, mildew and more without the use of toxic chemicals. Our air scrubbers assist in removing odor particles from the air.  

If your Lake Carmel, NY home has cigarette residue in the air and on walls, give us a call at (845) 228-1090. We'll come out and make it "Like it never even happened".

Call SERVPRO of Putnam County if you discover a mouse or bat infestation in your home!

3/16/2017 (Permalink)

Biohazard Call SERVPRO of Putnam County if you discover a mouse or bat infestation in your home! Bats can make a hazardous mess in your Mahopac attic!

Did you know that SERVPRO of Putnam County can clean up your home or business if it has been the victim of a mouse, bat or squirrel infestation? After you have had a licensed pest control company come to your home and eradicate the animals, give us a call to clean up the aftermath!

The SERVPRO of Putnam County team is specially trained to clean up hazardous materials and dispose of them properly in accordance with OSHA and health regulations. Our crew is equipped with the recommended safety gear and proprietary cleaning products that are needed to restore your Patterson home or business into a safe and clean environment.

If needed, we can vent the contaminated rooms and filter any contaminants out of the air with our "air scrubbers". We remove all of the soiled material, including insulation, as well as the droppings urine and nest material left behind by the unwelcome critters. The final step of our restoration process is disinfecting the affected areas with antimicrobial and antibacterial cleaning solutions.  

Cleaning up after a critter infestation is never a fun task. Call SERVPRO of Putnam County at (845) 228-1090 and we'll make it "Like it never even happened."