Recent Posts

Fire damage causes smoke and soot damage to Putnam County, NY homes

2/19/2018 (Permalink)

Fire Damage Fire damage causes smoke and soot damage to Putnam County, NY homes The SERVPRO of Putnam County team professionally removes smoke and soot from the walls of a Brewster homes after a kitchen fire

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

After a home fire has been extinguished, homeowner's are left with the aftermath. The flames have not only damaged the home, they have also left behind a layer of soot and smoke that is embedded in every exposed item.  Smoke and soot can create irritating odors, discolor walls or ceilings and even cause breathing issues if there is a high concentration of ash left over. 

Even a small home fire can cause a great amount of damage due to soot and smoke damage. We have arrived at jobs where a small kitchen fire may have caused minimal structural damage, yet smoke has managed to permeate items throughout the home and soot has covered every surface of the home.  In the pictures, the home doesn't show much damage, yet the clean up job is a big one.  

When called to a job in the Garrison, NY area, SERVPRO of Putnam County crew members have the expertise and equipment to properly treat all surfaces of ash and soot. Because ash can reactive negatively to certain cleaning agents, possibly causing permanent damage and toxic fumes, this is not a job that can be done with store bought cleaning agents. 

At SERVPRO of Putnam County, we keep thermal foggers and other sophisticated odor removal equipment on hand to counter noxious smoke odors. We can reach into all parts of your Mahopac home, including inside floors and walls. We have a large production facility where we are able to take possessions off site and clean them while your home is being restored. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (845) 228-1090

We clean up mold in Mahopac homes and businesses

2/10/2018 (Permalink)

Mold Remediation We clean up mold in Mahopac homes and businesses Mold in the home is typically a result of a water damage such as a leak or slow drip that is not discovered or properly cleaned up.

With all of the attention and media coverage about household  mold, and it's associated health risks, SERVPRO of Putnam County often fields phone calls from concerned homeowners who have discovered mold in their home. 

Unfortunately, the internet is full of misinformation on what is effective and safe mold removal - such as the misconception that bleach kills mold (it does not). While there are some cases where a small area of mold can be effectively cleaned by a homeowner themselves, we recommend  having a SERVPRO IICRC trained professional come and inspect your home.

Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet. A homeowner may have cleaned all visible evidence of mold from a hard surface yet not know the level of mold spores in the air and how it is affecting their home and their health.

Give us a call at (845) 228-1090
 if you spot mold in your Brewster, CT home. One of our mold specialists will come out to your house, survey the situation and give you an honest opinion of what action needs to be taken. 

Basement flooded? We're here to help.

1/29/2018 (Permalink)

Water Damage Basement flooded? We're here to help. The heavy rains and melting snow are resulting in flooded basements throughout Putnam County.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Brewster, NY basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (845) 228-1090

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Putnam County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (845) 228-1090

Ice dams on the roof of your Carmel home can cause water damage

1/16/2018 (Permalink)

Water Damage Ice dams on the roof of your Carmel home can cause water damage Icicles are a big clue that the ice is damming up on your roof and making it's way under your shingles.

Water damage due to ice dams is the reason for many of the calls we receive at our office in Brewster, NY. What causes ice dams and how can you avoid them from forming?

After a snowfall,  the roof over the attic of a home can get warm enough to melt the underside of the layer of snow on the roof. This water trickles down between the layer of snow and the shingles until it reaches the eave of the roof, which stays cold because it extends in the unheated area beyond the side of the house. There, the water freezes, eventually becoming a mound of ice. As the water accumulates, it backs up under the shingles of your roof. In time, it will drip through your insulation and into the ceilings and walls of your home. 

Prevention of ice dams can be achieved by insulating your home properly, using heated cables and using a roof rake to clear snow off of the roof.  If an ice dam has already formed on your roof, you can rake your roof with a special tool to remove the snow as well as deice it as described in the link above.

If the ice has already started to melt into your home, call SERVPRO of Putnam County! The leaking water will cause wet insulation, wall studs and sheetrock, not only damaging your home but also creating an environment perfect for mold and mildew growth. 

SERVPRO of Putnam County's team is IICRC certified for water and mold damage and has the training required to mitigate the devastating effects water and mold can cause.  Call us any time at (845) 228-1090 if you discover water damage in your home. 

Mold and water damage restoration at your Brewster, NY business

1/11/2018 (Permalink)

Commercial Mold and water damage restoration at your Brewster, NY business Water damage in your Putnam County office is not only inconvenient, it can shut down your business and cause you to lose money.

Time is essential in keeping your financial losses to a minimum and re-opening your doors when a water or mold emergency strikes your Cold Spring, NY area business. At SERVPRO of Putnam County, we use our twenty years of experience to get the job done fully and efficiently so that disruption to your business is minimal.

Call us immediately upon discovering a mold infestation or water damage at your business. Whether it be a Carmel shopping center in which mold behind a shared wall affected multiple businesses, a store under construction in Brewster with water damage due to a plumbing malfunction or an apartment complex in Mahopac in which a kitchen sink leak damaged 4 apartments, our team is specially trained and has the equipment to mitigate the damage. 

Call SERVPRO of Putnam County at (845) 228-1090 immediately  if your business experiences a toilet overflow, leaking pipes or electrical fire. We are on call 24/7 and can respond to emergency and get your company back in business as soon as possible.

Freezing temperatures cause pipes to burst in Putnam County, NY

1/8/2018 (Permalink)

Water Damage Freezing temperatures cause pipes to burst in Putnam County, NY If your pipes freeze and burst, call SERVPRO of Putnam County to restore your home.

Discovering that the pipes have frozen and burst in your home or business is always a surprise. As devastating as this might experience can be, there are steps that can be taken to minimize the damage while you wait for help to arrive. 

Turn off your water and electricity. 

If you live in a house, turn off your water supply. (and don't wait until a pipe bursts to locate it!) as well as the electricity  to the area of the house where the burst has occurred. If you live in an apartment building or condo, be sure to alert your building manager immediately as the water could also affect neighboring units. 

Place a catch bucket under the leak 

If water is coming through the ceiling, place a bucket or garbage can under the leak to catch the water. If the ceiling is bulging or the leaking is widespread, piercing a hole in the sheetrock will allow the water to flow through one spot.  

Drain your pipes 

Run all of the faucets throughout your house with cold water to clear as much water from the pipes as possible. Flush the toilets as well. Turn off your hot water heater and run the hot water from all faucets.  

Call a plumber 

Again, preparing ahead will work in your benefit. It can be difficult to find a plumber who is   immediately available to respond to your frozen pipe emergency.  Choosing a plumber and establishing a relationship with a local Putnam County plumber ahead of time will go a long way in getting quicker service. 

Call SERVPRO of Putnam County 

Our water mitigation team will respond quickly and begin the clean up process. The sooner we are called to dry the home out and remove wet sheetrock, carpets, flooring  and other materials, the less the damage can spread and cause additional problems. 

Call your Insurance Agency 

The sooner you submit a claim, the quicker you will be reimbursed for payments made to plumbers and contractors.  Our experienced office staff, Keri and Bianca, will handle insurance negotiations and paperwork from our end so that you don't have to.  

We've been told by many customers throughout our twenty years as a franchise that having our team come out quickly and efficiently mitigate the damage has taken much of the stress out of the situation.  Give us a call  at (845) 228-1090
 24/7 if your pipes freeze  this  winter in the Yorktown Heights area!

Smoke and soot removal in Brewster, NY

12/18/2017 (Permalink)

Fire Damage Smoke and soot removal in Brewster, NY Smoke and soot can cause substantial damage to your Carmel home.

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

After a home fire has been extinguished, homeowner's are left with the aftermath. The flames have not only damaged the home, they have also left behind a layer of soot and smoke that is embedded in every exposed item.  Smoke and soot can create irritating odors, discolor walls or ceilings and even cause breathing issues if there is a high concentration of ash left over. 

Even a small home fire can cause a great amount of damage due to soot and smoke damage. We have arrived at jobs where a small kitchen fire may have caused minimal structural damage, yet smoke has managed to permeate items throughout the home and soot has covered every surface of the home.  In the pictures, the home doesn't show much damage, yet the clean up job is a big one.  

When called to a job in the Garrison, NY area, SERVPRO of Putnam County crew members have the expertise and equipment to properly treat all surfaces of ash and soot. Because ash can reactive negatively to certain cleaning agents, possibly causing permanent damage and toxic fumes, this is not a job that can be done with store bought cleaning agents. 

At SERVPRO of Putnam County, we keep thermal foggers and other sophisticated odor removal equipment on hand to counter noxious smoke odors. We can reach into all parts of your Mahopac home, including inside floors and walls. We have a large production facility where we are able to take possessions off site and clean them while your home is being restored. 

Snowstorms cause water and fire damage in Mahopac, NY

12/5/2017 (Permalink)

Storm Damage Snowstorms cause water and fire damage in Mahopac, NY Raking the snow off of your roof will help you avoid ice dams, which can cause water and mold damage to your Brewster home.

Winter is around the corner and with it will come snowstorms in Putnam County. Before the storm, there are steps that you can take to lower the risk of damage to your home.  

  1. 1. Check the shingles on your roof to ensure that they are not damaged and are properly installed. Damaged roofing shingles can allow water to enter your home through the attic, causing water and mold damage.  
  2. Avoid ice dams by using a roof rake to clear snow off of your roof. Also make sure that your attic is properly insulated, as this will reduce the risk of ice dams, which can cause water damage to the interior of your home.  
  3. If you have a woodstove or fireplace, have your chimney cleaned annually to reduce the risk of fire. If there is a power outage, heating your home will be necessary to avoid frozen pipes! 
  4. Have an emergency supply kit which includes enough food, water and medicine for at least 5 days.  
  5. If you have a generator, make sure you have extension cords handy and enough gas for several days. Generators should always be used outside of the home.  

Burst pipes, ice dams and chimney fires are some of the damage that can occur from snowstorms. Hopefully, by taking these few precautions beforehand, you can sit back and enjoy the snow! 

Choosing a live Christmas tree this year? Follow our tips to find the perfect one!

11/28/2017 (Permalink)

Fire Damage Choosing a live Christmas tree this year? Follow our tips to find the perfect one! Yes! You can have a real Christmas tree in your Brewster home. Follow our fire-safety tips to keep it safe!

For many families in Putnam County, the start of the Christmas season is marked by picking out a live Christmas tree from one of the area’s wonderful tree farms. For some, the annual ritual of the family venturing out into the cold together to find that perfect tree for their home, cutting it themselves and tying it to the roof of the car cannot be replicated with an artificial tree.

We appreciate a live tree ourselves however have also seen in over twenty years in the fire and damage business the devastation caused by a tree that has caught fire. When showcasing a live tree in your home, the combination of tree dryness, electrical malfunction with lights and poorly located heating sources can make for a deadly combination. If your holiday is not complete without a live tree, follow these safety precautions this month.

1. Choose your tree carefully: Fresh trees are less likely to catch fire, so look for a tree with vibrant green needles that are hard to pluck and don’t break easily from its branches. If a tree is shedding easily, choose another! The best trees that retain moisture the longest are Fraser fir, Noble fir and Douglas fir. Eastern red cedar and Atlantic white cedar rapidly lose moisture and should be used only for a week or two.

2. Location, location, location: Always place your tree away from heat sources like fireplaces, radiators, candles, heat vents or lights, and keep the tree base filled with water to avoid a dry out.

3. Check your lights: Check old lights for any fraying of the wires. Do not overload light strands or electrical outlets. Also keep in mind that miniature and LED lights produce less heat than larger ones and will reduce the drying effect on trees.

4. Keep it watered: Choose a tree stand that holds at least a gallon of water and be sure to keep it full at all times.

5. Unplug your lights every night and when you leave the home. This will reduce the drying effect of lights and reduce the risk of the tree igniting unnoticed.

6. Take down the tree before it dries completely. A tree that is totally dry has needles turned a greenish gray and all needles and twigs break with a crack or crunch when crushed. In some tree species, you will see a needle drop but always do the crush test to be certain.

Follow our cooking safety tips this Thanksgiving!

11/22/2017 (Permalink)

Fire Damage Follow our cooking safety tips this Thanksgiving! From all of us at SERVPRO of Putnam County, we wish you a Happy Thanksgiving!

Thanksgiving is a day filled with family, parades, football and, of course, food! The kitchen is the heart of home, especially during the holidays when most of us in Putnam County are preparing a meal with many more recipes, in larger quantities and with more cooks in the kitchen than usual!  

Unfortunately, Thanksgiving Day also has the highest number of  home fires annually.  In 2013, Thanksgiving Day had 1,550 reported kitchen fires, which is  230% above the average number of fires per day. Keep these kitchen safety reminders in mind as you prepare your Thanksgiving feast! 

"Be on time"

With so many things on your "to do" list, guests coming and going and multiple items cooking, be sure to set timers so that you don't remember to take something out of the oven too late! (nobody likes their stuffing THAT dry!)

“Stand by Your Pan”

Have a designated cook in the kitchen at all times so that food is not left unattended. This is the most common source of kitchen fires. It only takes a moment for a kitchen fire to start and with a vigilant cook in the kitchen, catching it immediately is the key to avoiding the fire spreading. 

"If you fry, don't make it too high!"

The popularity of deep frying the turkey has soared (We at  SERVPRO of Putnam County haven't gone this route because we are traditionalists but we hear it's quite delicious!). An overfilled cooking pot will cause cooking oil to spill when the turkey is put in, and a partially frozen turkey will cause cooking oil to splatter when put in the pot. Even a small amount of cooking oil spilling on a hot burner can cause a large fire. Play it safe and fry your bird outside. 

"For grease fires, water makes it go higher!"

Never attempt to extinguish a grease fire with water or a wet towel. Water will cause the flames to flare up and spread quickly. Turn off the stove and cover the fire with a lid if it is safe to do so, thereby removing the oxygen from reaching the fire. Use a fire extinguisher, which should be stored in a convenient kitchen location (not hidden under the kitchen sink!) If you do not have a fire extinguisher, baking soda is also effective at putting out grease fires however you do need to use quite a bit of it. 

We wish all of you a Happy Thanksgiving!