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Avoid dishwasher leaks and water damage in your Putnam County home!

9/21/2017 (Permalink)

Water Damage Avoid dishwasher leaks and water damage in your Putnam County home! While this is an obvious sign of a dishwasher leak, most are hidden beneath your appliance causing slow water and mold damage to your Patterson home.

Most busy Hudson valley families wouldn't get by without their dishwasher. It saves time and thoroughly cleans our dishes, leaving us the time to enjoy life! 

The downside of dishwashers is that they contribute to a significant amount of water damage due to appliance failure in homes.  Dishwasher leaks can cause water damage that often goes unnoticed for long periods of time. Water seeping out of the dishwasher door is obvious however chronic leaks may occur beneath the unit. These leaks slowly rot the wooden subfloor and create the perfect environment for the growth of toxic mold.   

There are a few primary causes of dishwasher leaks that you should be aware of.  

Leaky Door Seal 

The seal around the dishwasher door may eventually fail due to wear and tear or accumulation of soap residue or food particles. This is an obvious leak as you’ll notice water pooling on the kitchen floor in front of the unit after every dishwasher cycle. Cleaning  the door seal and corresponding surface on the unit with white vinegar is worth a try however if excess wear or other physical damage is present, seal replacement will be necessary. 

Defective Water Valve 

If you remove the kick plate of the dishwasher and look underneath the unit, you will see where the water hose connects. Usually, leaks will be seen as a slow drip. You will often be able to see rust or mineral residue encrusting the valve. Valve replacement is the only option. 

Worn Pump Seals 

The drain pump that removes water from the dishwasher incorporates rubber seals around a metal shaft. As these seals wear over time, water may begin to drip from the pump housing. Often times, leakage only occurs while the drain pump is running, so looking under the dishwasher when the unit is off or not running in drain cycle may fail to pinpoint the drain pump as the source of water leakage. Rebuilding or replacing the pump is required to stop leakage. 

Doing an annual check of your dishwasher for signs of deterioration or leaks will help avoid water damage in your Garrison, NY home. Call SERVPRO of Putnam County at (845) 228-1090 if you do spot water or mold damage in your kitchen. We'll come out and give an honest restoration estimate. 

Prepare your Putnam County business for hurricane season

9/21/2017 (Permalink)

Commercial Prepare your Putnam County business for hurricane season Having an emergency preparedness kit in your Putnam County office space or business will help keep you in business during storm season.

Over the past month, we have experienced several major hurricanes affect the Unites States. Aside from the personal losses people have suffered, businesses have lost billions in damages. The impact of this – from lost revenue, employees going without work and the cost and effort involved in recovering from flooding is staggering. Business owners can't always prepare for every unexpected natural disaster but there are some precautions that can be taken to minimize the impact.  

The first step a business owner in Brewster should take is to determine whether you are in a high or medium flood area using a flood map.   Keep in mind, however, that even if you are in a low flood risk area, you are not immune to storm damage. After recent hurricanes Irene and Sandy, even towns as far north as Carmel and Mahopac experienced flooding and were without power for up to a week.  

It is essential for businesses to create an emergency contingency plan as well. This includes the protocol employees should follow during a storm and how to protect and shut down equipment safely. Remember to have a plan for how to secure your building as well, in case you are not able to go there for a few days due to blocked roads or power outages. An emergency preparedness kit on site is necessary in case employees cannot leave the business. It should include enough food, water, medical supplies and flashlights for several days as well as other essential items.

Prepare your Garrison business now so that you can get back in business quickly after a storm. We can help. If your business experiences  water or storm damage from a hurricane, call SERVPRO of Putnam County at (845) 228-1090.

Protect your home from fire damage in Mahopac, NY

9/14/2017 (Permalink)

Fire Damage Protect your home from fire damage in Mahopac, NY While using a surge protector outlet strip is recommended, take caution not to overload them, as this can also be a home fire risk in Putnam County!

Experiencing a house fire is one of the most devastating experiences that our customers can go through. Although many fires cannot be avoided, there are some safety precautions that Brewster area homeowners can take to lower their risk.   

Install Surge Protectors in your home – Protect your home electronics and  install a surge protector. These devices prevent sudden surges from causing a fire. Use surge protectors wisely by not overloading them. Turning outlet strips off at night can also saves on electricity.  

Install smoke detectors where they are needed. Common sources of fire in the Connecticut area are the wood stove and fireplace as well as the kitchen. Install smoke detectors in these areas so that the fire doesn't have a chance to spread.  

Space heaters need space. A space heater needs 3 feet of clear space all around it in all directions, keeping it away from draperies, furniture, bedspreads, people, and pets. 

Home fires are the cause of death of approximately 3,400 people are killed in home fires or by burn injuries each year. The Putnam County community has experienced the devastation a home fire can cause. Please take care and follow our tips to keep your home and family safe. 

Preparation is key in protecting your Putnam County business from storm damage

9/8/2017 (Permalink)

Storm Damage Preparation is key in protecting your Putnam County business from storm damage Prepare your Lake Carmel business before the hurricane hits to minimize water damage and keep your employees and residents safe.

Hurricane season has just begun and our country has already suffered devastating damage from both Harvey and Irma.  While New York was not affected by those storms, we have been hit in the past, most recently with Hurricanes Sandy and Irene.  We have compiled a list of tips to protect your Hudson Valley business or apartment complex from water and storm damage.  

  1. Assign emergency procedures to staff and predetermine the chain of command. This should include who will perform certain tasks and contact phone numbers. 
  2. Distribute an emergency contact list for all staff or tenants and let everyone know in advance how communication will occur, whether that be via text, email or phone call.  
  3. Develop and maintain an evacuation plan for your facility, conducting periodic drills for staff as well as residents.  
  4. Have emergency contact numbers for your local police, fire, rescue, area hospitals as well as your insurance agent.  
  5. Conduct a risk assessment of your property. Do a walk through and identify potential threats to your building. Photograph your facility as well as vital contents for your insurance adjustor. 
  6. Have a local plumber, electrician, contractor and of course SERVPRO of Putnam County lined up for potential repairs and restoration. If a storm hits your area, these professionals will be flooded with calls. Establishing a relationship prior to suffering storm damage can help expedite your service. 
  7. Review your company's Disaster Management Plan. These are often required by OSHA for employees (who has a free eTool). 
  8. Sign up for emergency alerts and apps to your cell phone.  
  9. Have clean up and board up materials on hand such as hammer, nails, drill, screws, plywood, furring items that can become strips, ladder, heavy duty plastic sheeting (4mm or thicker), brooms, mops, pails, and trash bags. 
  10. Have personal protection equipment stocked and inform employees where they are located. This should include rain gear, protective eyewear, gloves, respirators and dust masks. 
  11. Minimize flood losses by relocating critical systems above flood levels. Also move at risk items such as equipment, furniture and important documents to a safer location. 
  12. Secure items on roofs such as antennas, fans, turbines, covers, HVAC units)and your yard to prevent items from going airborne due to high winds.
  13. Make sure your emergency equipment such as lighting and generators are operational and keep a supply of fresh fuel on site.  
  14. Inspect that interior building emergency exit paths are well marked, clear and that the doors are not blocked, locked, or chained 
  15. Trim all trees and bushes and consider removing any trees that are a risk to your building. 
  16. Review your insurance policies to determine what disasters you have coverage for. Mold and flood insurance are not automatically on every policy but can be added.
  17. Make sure all or key members of staff know how and where to turn off the main power, switch boxes, water, gas, and equipment in emergencies. 
  18. If a storm is eminent, shut off non-essential electrical equipment and protect vital digital data, equipment, and software programs with UPS -  Uninterruptible Power Supply.
  19. Back up your data on a regular basis.  
  20. Develop a security procedure to protect your business from looting after a storm. 

Keep your residents, employees and assets safe during storm season.  It doesn't take much to set up a protocol now so that if a storm hits, you are ready. SERVPRO of Putnam County provides 24 hour recovery services such as water restoration for contents and structures, board ups and biohazardous sewage overflows. Call us at (845) 228-1090 if you have storm damage that require restoration. 

Call SERVPRO of Putnam County to schedule your Patterson mold inspection

9/7/2017 (Permalink)

Mold Remediation Call SERVPRO of Putnam County to schedule your Patterson mold inspection Damp conditions plus organic matter makes basement floors under carpeting one of the most common areas that mold spores grow in Mahopac, NY homes..

Mold spores are not picky – they only require two substances to grow – water and food. Any organic matter can serve as food including wood, drywall, carpets and clothing. If you can reduce the moisture in your home, you will make it difficult for mold to grow.  

The SERVPRO of Putnam County team has inspected hundreds of homes with mold damage over the past twenty years.  We understand that mold spores exist everywhere and not all mold requires professional remediation. We also know that it is impossible to completely eradicate every mold spore. Naturally, mold spores live in balance with humans in a symbiotic relationship.  Our goal is to reduce mold down to acceptable levels.  

Contact your SERVPRO of Putnam County restoration professionals immediately after a water intrusion. Ignoring leaks or simply letting flood water recede are two of the most common reasons mold flourishes in a home. Investigate unusual earthy or musty odors in your home, including under cabinets and in walls. 
As part of our inspection process, our crew also counsels homeowners on how to reduce their mold risk. A home may require the repair of attic soffits or vents, the installation of exhaust fans, a slow leak repaired or a dehumidifier.   
If you see signs of mold, call SERVPRO of Putnam County at (845) 228-1090 to schedule an inspection.

Prepare your Putnam County business for hurricane season

8/31/2017 (Permalink)

Storm Damage Prepare your Putnam County business for hurricane season Protect your Lake Carmel business from storm damage by calling SERVPRO of Putnam County at (845) 228-1090

September is National Preparedness Month, an annual awareness event sponsored by the Federal Emergency Management Agency (FEMA). This is the perfect time for Brewster business owners to review their emergency preparedness and business continuity plans. Hurricanes have historically caused substantial damage to New York homes and businesses in September and October. Flooding, downed trees from wind and  the loss of electricity and heat are possible damages from hurricanes. 

“Business owners who think they are prepared for an emergency because exits are clearly marked and fire or flood drills are parts of the regular routine really need to take another look at their preparations,” said Sue Steen, SERVPRO Industries, Inc. chief executive officer. “A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, and emergency contact numbers and more—information that can save emergency responders precious time and help contain damage and minimize injury.”

Because SERVPRO knows the time to create a disaster readiness plan is before you need it, they have developed the SERVPRO Emergency READY Program to help business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app.

Protect your Kent, NY business from storm damage by calling SERVPRO of Putnam County at (845) 228-1090.

We are available nights and weekends to respond to your water damage emergency!

8/25/2017 (Permalink)

Water Damage We are available nights and weekends to respond to your water damage emergency! If you have water damage due to burst pipes, flooding or an appliance leak in Putnam County, call us at 845-228-1090.

SERVPRO of  Putnam County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 845-228-1090 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Putnam County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Putnam County

SERVPRO of Putnam County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you have a septic backup in Carmel, NY call SERVPRO at (845) 228-1090

8/18/2017 (Permalink)

Biohazard If you have a septic backup in Carmel, NY call SERVPRO at (845) 228-1090 If you have a septic backup in your Putnam County home, it is a biohazardous job that requires professional clean up.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Exposure to biological and chemical contaminants can pose serious health consequences. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

SERVPRO of Putnam County is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.  We specialize in sewage backups, crime scene, accident and animal waste clean ups, hoarding situations and chemical spills. Call us immediately at (845) 228-1090 if you have a biohazard situation.

While you are waiting for SERVPRO professionals to arrive, stay out of the affected areas. Flood water can contain sewage, pesticides, and other contaminants that cannot be seen by the naked eye. Treat any body fluids as though they could be comtaminated. We also advise that you turn off your HVAC system and do not use your household vacuum cleaner.

We strive to take the stress of cleaning up after a biohazard event off your hands and make the experience as easy as possible for our customers in Brewster, Carmel, Mahopac and the surrounding area. 

Refrigerator supply line leaks cause water damage in Putnam County homes

8/4/2017 (Permalink)

Water Damage Refrigerator supply line leaks cause water damage in Putnam County homes There are many different types of supply lines on the market. Plumbers recommend using braided stainless steel lines in for best results in your home

Leaking supply lines are the cause of many of the water damage calls we receive at SERVPRO of Putnam County. Supply lines are the part of your water system that bring water to your appliances such as refrigerators, dishwashers, washing machines, sinks and toilets. Leaking water from a supply line can damage the your floors, ceilings, and walls as well as your furnishings. They can also create conditions that allow mold to grow. Because the leaks are often not noticed right away (we can't tell you the number of times it happens when our customers are on vacation!), the amount of water that can enter the home from a supply line leak is often substantial. 

The easiest way to avoid a supply line leak in your home is to use braided stainless steel supply lines in all of your fixtures.  They are superior to copper, plastic and rubber tubes and create a more secure supply line. Swapping out your supply lines is an easy DIY project for most homeowners.  

This will improve your risk of a supply line leak but not erase it completely. Keep an eye out for signs of potential leaks throughout your house. You may see spotting on your ceiling or unexplained water present. Signs of rust around fixtures, warping of vinyl flooring or water spots on cabinetry also point to a potential problem.  Unusually high water bills can also be a sign of a slow, unseen leak.  

Time is of the essence when you have an appliance supply line leak. The sooner you notice the leak and call in a plumber and SERVPRO of Putnam County, the more you can minimize the damage. Our team are your Hudson Valley experts in restoring homes with water damage. Give us a call at (845) 228-1090 if your refrigerator supply line causes flooding in your Brewster home.

Call SERVPRO of Putnam County if you suspect your home has mold

8/4/2017 (Permalink)

Mold Remediation Call SERVPRO of Putnam County if you suspect your home has mold If you see signs of mold in your Brewster area home, call us at (845) 228-1090 for an inspection.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today (845) 228-1090