Recent Posts

Refrigerator supply line leaks cause water damage in Putnam County

11/16/2017 (Permalink)

Water Damage Refrigerator supply line leaks cause water damage in Putnam County Refrigerator supply line leaks can cause significant water damage to your Lake Carmel area home.

Supply line leaks are one of the most common water damage calls we receive here at SERVPRO of Putnam County. It's always a surprise to homeowners that such a small line can cause such big damage.  

It only takes a faulty gasket or small leak to the line for the floors in your kitchen to be damaged. Many of the homes we restore also have damage through the floor into the basement below. A common consequence of a slow supply line leak behind your fridge is that mold grows very easily in this dark, damp, moist location.  

Our method of restoration for supply line leaks varies on a case by case basis. At SERVPRO, we have a floor mat drying system that in some cases successfully removes the moisture from hard flooring such as tile and wood. This helps us keep to our philosophy of restore vs. replace.   However, there are homes in which we need to remove wet materials that cannot be dried out. This may include flooring and walls as well as the insulation and basement ceiling below the refrigerator.  If there is mold present, we use air filters and cleaners to bring mold spores down to safe levels.  

If you walk into your kitchen to a water surprise in the Brewster area, call us at (845) 228-1090. We have the experience and training to make it "Like it never even happened".

What should you do if you have a septic backup in your Brewster home?

11/8/2017 (Permalink)

Biohazard What should you do if you have a septic backup in your Brewster home? If your septic system backs up or toilet overflows in the Mahopac, NY area, call SERVPRO of Putnam County at (845) 228-1090 for professional clean up.

Ugh- a septic backup in your home or business is never a welcome event. Whether the water is contained to a small area or has spread throughout your whole house, sewage water contains pathogens and bacteria that can be harmful to your health.

If you have a backup in your home, call your plumber and SERVPRO of Putnam County immediately. While waiting for us to arrive, do not attempt to clean up the sewage yourself. Keep children and pets away from the water. If you come in contact with the water, sanitize your hands thoroughly and put your clothing in the wash on high heat. If you can safely turn off the electricity to the affected area, this can eliminate the chance of high flood waters reaching outlets and causing a fire hazard. 

It can be difficult to stand back and "do nothing" while waiting for help to arrive but the job is best left to professionals who have the expertise and equipment to clean up the black water properly. Septic backups and restoration costs are usually covered by homeowner's insurance. Call us at (845) 228-1090 if you have a sewage backup in your Carmel, NY home. 

Leaky pipes cause water and mold damage in Brewster area homes

11/2/2017 (Permalink)

Water Damage Leaky pipes cause water and mold damage in Brewster area homes A leaky pipe in the kitchen can allow water to drip behind the cabinetry and mold to grow. Call us if you see signs of mold in your Carmel home.

Leaky pipes are the cause of many calls to our office. They are often hidden behind walls and cabinets and not discovered until the damage is widespread. Here are a few signs that you can look for to identify a leak in your home before it is too late.

1. A musty smell -A home should not have a musty smell. If you notice an odd smell that doesn't go away after cleaning the area, it's possible that there is water or mold in your walls that are causing this. 

2. Lifting or buckling of floors. If you notice your vinyl floors lifting at the corners or your wood floors or tiles buckling, it's possible that water is seeping in from the edge (particularly if it is in a kitchen or bathroom)

3. Warping or discoloration of your cabinets. Check under the sink in your kitchen and bathroom. If there is any warping of the wood or staining from water, it's possible there is a leak that is allowing water to drip behind and can be causing mold to grow behind the cabinets.

If you see any of these signs of water damage in your home, call your favorite plumber to repair the leak. If there is water restoration or mold remediation needed, call us at (845) 228-1090.

Top Causes of Commercial Water Damage in Putnam County

10/30/2017 (Permalink)

Commercial Top Causes of Commercial Water Damage in Putnam County Protect your Carmel business from the common causes of water damage.

If you own a business in the Mahopac area, there a few common causes of water damage that you should be aware of. 

1. Broken pipes - In upstate NY, this is the number one cause of water damage in both residential and commercial buildings. Make sure that your pipes are not vulnerable to freezing and bursting and that your plumbing system is professionally maintained.

2. Sewage backups- If sewage backs up into your business, you can be faced with having to keep your doors closed during restoration. Make sure that you have your system inspected yearly.

3.Malfunctioning appliances - If you have a restaurant in the Brewster area, a refrigerator leak or dishwasher flood can cause significant damage. Keep your eyes open to the small signs of a leak such as floors that are lifting, small puddles and rust on the exterior of the appliance. Call your plumber at the first sign of a leak before it is too late.

Sewage overflows and flooding can cause biohazardous conditions in Brewster area homes

10/25/2017 (Permalink)

Biohazard Sewage overflows and flooding can cause biohazardous conditions in Brewster area homes No matter what type of water damage you experience in your Lake Carmel home, call SERVPRO of Putnam County at (845) 228-1090

It's happened to many of us. A simple flush of the toilet and suddenly your Carmel home is flooded with sewage. Biohazardous contamination from toilet or basement flooding from a heavy storm is a common call we get here at SERVPRO of Putnam County  

A sewage backup can be caused by several different reasons- from a clogged main sewer line to tree roots that have caused damage to your lines, causing holes and damage. Usually, homeowners are not aware of such problems until it's too late.  

Because pathogens found in sewage water can lead to unhealthy and dangerous consequences if left untreated in a home or business, we recommend that you contact us for an inspection as soon as possible.

When we arrive at a your home or business to mitigate a sewage situation, we first determine which of the three types of contaminated water we are dealing with in order to create an action plan. Our team has the protective clothing, equipment and expertise to mitigate the situation and make getting your home a clean and safe environment once again.

Call SERVPRO of Putnam County at (845) 228-1090 if you have any type of water damage in your Putnam County home.

What is mold and how does it affect Mahopac area homes?

10/17/2017 (Permalink)

Mold Remediation What is mold and how does it affect Mahopac area homes? The SERVPRO of Putnam County team has over 3 decades of experience identifying and treating mold in Hudson valley homes.

Molds are living organisms in the Kingdom Fungi, according to the Centers for Disease Control. Molds primarily grow outside however mold is found almost everywhere.  Molds grow best in warm, damp, and humid conditions. The fungi reproduce by producing spores which are microscopic, tough and can float in the air for long periods of time.  This fact is especially important in buildings with forced air duct systems which can help spread mold spores throughout the building.  

It is unknown how many species of mold exist however a good estimate is that there are "hundreds of thousands".  Mold can grow on virtually any organic substance, which means most common household and building materials are susceptible, including wood, paper, wallboard (sheetrock), insulation, clothing, leather good, carpets and foods.

Mold has been around forever and is not a hazard to humans at regular levels. One reason that it has become an issue lately is because of the changes in home construction over the past century.

Most older buildings were constructed of masonry and hardwoods with minimal insulation. These buildings were less susceptible to mold since the materials were harder for molds to grow on and as air and moisture moved in and out, building materials tended to dry faster.  Newer buildings are more energy efficient, which also serves to trap in moisture (and indoor air contaminants) and reduce fresh air, leading to higher risk for microbial growth.  

Finding signs of mold in your Patterson, NY home is not cause for immediate alarm. It is possible that the mold is an isolated event, has not spread and can be cleaned easily. You may need to repair the venting in your attic or a slow pipe leak to eliminate the mold. Some molds have spread and do require professional remediation. In that case, call SERVPRO of Putnam County at (845) 228-1090 to schedule an inspection. We have over 3 decades of experience treating Garrison area homes for mold and know what to look for and how to treat it. 

Avoid puffback's and soot in your Cold Spring, NY home this winter

10/12/2017 (Permalink)

Storm Damage Avoid puffback's and soot in your Cold Spring, NY home this winter Having your oil burner serviced annually can help reduce the risk of a furnace puffback in your Kent, NY home.

Most of the leaves are on the ground in the Hudson Valley and we've all begun wearing layers. It's time to switch gears and settle in for the long, cozy New York winter.  Now is the time to take a few steps to ready your Carmel, NY home for the months to come.

Oil Burner Servicing - If you have not already done so, schedule an appointment  to have your oil burner serviced. This is recommended on an annual basis. Having the burner tuned up and cleaned of dust and grime that has accumulated improves system efficiency, which means better heating performance and lower heating costs. It also minimizes the risk of your oil burner requiring a major emergency repair in the midst of freezing temperatures. At SERVPRO of Putnam County, we respond to many homes each winter that have water damage due to frozen pipes caused by a malfunctioning oil burner.

Wood Stove and Fireplace Cleaning - Many of our customers heat their homes with wood or pellet stoves and fireplaces throughout the NY winter. These alternatives to oil heating provide what is often a more affordable source of heat. We recommend that you check your fireplace for any signs of excessive soot, cracks in the chimney and that your chimney cap is secure. Have your chimney swept annually to avoid soot buildup, or creosote. A blocked chimney can cause a  chimney fire, which is not always easily detected. These can spread quickly through the walls and roof of your home and result in massive damage to your home. A blocked chimney or a chimney with an improperly functioning flue can also  cause a buildup of carbon monoxide, putting those inside your home at risk. 

Prepare the outside of your home - Trim trees with branches that are low laying and may be an issue when covered with snow and ice. Snow and ice causes them to be heavy and possibly cause damage to your home during winter storms. Also, check your gutters to make sure they are free of leaves and debris so that they can function properly. If ice dams on your roof have been an issue for your Brewster  home in the past, consider installing roof heat cables that help snow and ice melt on your roof before causing water damage inside your home. 

At SERVPRO of Putnam County, we are ready 24 hours a day to respond to your call. If you do experience a frozen pipe that bursts or a chimney fire or puffback this winter, call us at (845) 228-1090. 

Fire Prevention Month - Every Second Counts, Plan 2 Ways Out

10/9/2017 (Permalink)

Fire Damage Fire Prevention Month - Every Second Counts, Plan 2 Ways Out The theme for this year's Fire Prevention Month is "Every Second Counts- Plan 2 Ways Out".

Created to educate the public on fire safety, fire prevention month is observed during October to commemorate the Great Chicago Fire of 1871. The tragedy killed more than 250 people, left 100,000  homeless, destroyed more than 17,400 structures and burned more than 2,000 acres. This month, SERVPRO of Putnam County will be sharing  information on fire safety.

This year, the theme for National Fire Prevention Month is "Every Second Counts, Plan 2 Ways Out".

  • Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
  • Teach children how to escape on their own in case you can’t help them.
  • Make sure the number of your home is clearly marked and easy for the fire department to find.
  • Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
  • Once you get outside, stay outside. Never go back inside a burning building.

 If you experience a fire in the Brewster, NY area, SERVPRO of Putnam County is ready to help you make it “Like it never even happened.”

#SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories #FirePreventionMonth

Fire Prevention Week in Putnam County, NY

10/5/2017 (Permalink)

Fire Damage Fire Prevention Week in Putnam County, NY Plan an escape route with your family during Fire Prevention week- have at least 2 ways out as exits are often blocked during house fires.

October 8-14 is Fire Prevention Week- a time to make sure that your home has fire safety measures in place. In 2016, there were 1,345,500 fires reported in the United States. Every 86 seconds, one home structure fire was reported and every day, 7 people lost their lives to residential fires.  At SERVPRO of Putnam County, we have seen firsthand the devastation a home fire can cause.  

Many home fires are preventable with some forethought and care to minimize the risks. Among the common causes of home fires are leaving candles unattended, smoking and leaving unattended food cooking on the stove top.  Make it a habit to double check that the flame is out and properly extinguished when smoking or using candles. 

Electrical fires can start from overloaded outlets, equipment malfunction or overheated appliances. Clothes washers and dryers account for over 16,000 home fires each year.  We recommend that you check your dryer vent to make sure there aren't any blockages and clean your lint screen regularly.  

While lightning fires are not preventable, personal injury  from lightning can be. Unplug electrical appliances, avoid using plumbing fixtures  and do not use corded devices during thunderstorms.

Tragically, Christmas trees are one of the main causes of home fires. Take care to always keep trees well watered, do not use faulty Christmas tree lights and always turn off your tree at night. Try to avoid using a live tree in a room with a wood stove or near heat sources that will dry them out.

Here in upstate New York, many of us use alternative heat sources such as wood burning stoves and portable heaters. Take care to be sure that wood stoves are used properly and that wood is stored away from the stove and furniture and other combustible items are at least 3 feet from the stove. Portable electric heaters should also be kept 3 feet from flammable items such as curtains and bedding.  Additionally, do not leave a space heater on overnight or while sleeping. 

Despite taking preventative measures, home fires will still occur.  Be prepared with ways to minimize the damage and protect your family from injury. Smoke detectors should be on each floor of your home and in each bedroom. Test all smoke detectors regularly and replace detectors over 10 years old. Keep fire extinguishers on each floor of your home and make sure you know how to use it. Many newer homes are equipped with a fire sprinkler system. If you are building a home, having a system installed may be included in your mortgage.  Having rope or fire ladders on the second floor of the home can help family members escape. Make a family escape plan and rehearse it with your family.  

Taking these measures can help minimize the damage of a home fire and protect your loved ones. If you do experience a home fire in your Carmel home, please call us at (845) 228-1090. We specialize in fire damage restoration – from  cleaning soot, removing smoke smells and residue from personal items and cleaning up the secondary water damage rescue efforts leave behind.

End of summer cleaning tips for Hudson Valley households

9/26/2017 (Permalink)

Cleaning End of summer cleaning tips for Hudson Valley households Soaking your grill grates in vinegar eliminates much of the scrubbing and makes you end of summer cleaning chore go much quicker!

With our late September heat wave having passed, it's safe to say that summer is officially over. It's time for Putnam County families to clean out that minivan of the remnants of summer and pack it all away. 

  • Musty beach towels: Oops! Were some towels left wet in the car? Wash them with hot water with detergent and a cup of vinegar in the wash cycle. This will remove the odor. Pack them in a space saver bag until next summer! 
  • Muddy sneakers: Let the mud dry completely. Then take the shoes outside and bang the soles together to remove as much of the dried mud as possible. Using a solution of warm water and hand dishwashing liquid and an old toothbrush, scrub gently to remove the remaining dirt. For stubborn dirt marks, scrub with a nylon pad. Wipe with a damp sponge or damp paper towels. Stuff the tennis shoes with clean paper towels and let them air-dry. 
  • Plastic outdoor furniture: By the end of the season, these are filthy and often have mildew on them. Clean with a mild detergent and water. For very tough stains, put on rubber gloves and wet a clean sponge or brush with a bleach mixture (1 cup of bleach to 1 gallon of water), then wipe down the furniture. Scrub the stains until they disappear or won't fade. 
  • Soiled outdoor cushions: Acrylic, polyester and cotton fabrics should be spot-cleaned by sponging with a solution of liquid dishwashing detergent and lukewarm water. Rinse with clear water and air-dry. 
  • Dirty plastic pool toys: Mix 3/4 cup of chlorine bleach per gallon of warm water. Soak the prewashed toys for five minutes. Rinse and then air-dry. If the toys aren't used during the winter, store them in a closed container so they'll stay clean and dust-free. 
  • The Grill: Warm soapy water and some elbow grease is needed to clean the grill. Once again, a soak in vinegar can also help the grates!

While we all are sad to see summer come to a close in the Brewster, NY area, who doesn't enjoy the crisp air, the sounds of leaves crunching under their feet and the cinnamon and apple smells that fall brings? Enjoy!