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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Can We Rescue Photos from Water Damage in Carmel?

4/12/2021 (Permalink)

water covered floor SERVPRO uses the latest technology and equipment when it comes to water restoration for your home.

SERVPRO helps Carmel residents with water damage

Water damage can sneak up on you before you know it. Sometimes it is from something dramatic like a flood or a damaged roof. Other times, a leaking appliance or broken pipe is the culprit.

If you suffer water damage in your Carmel home, you might assume your photographs will be beyond repair. We understand how upsetting this is. Pictures are treasured family heirlooms, especially if they are older photographs from the days before digital images. However, do not despair. It is possible to save water-damaged photos.

Whether or not a photograph can be salvaged depends on:

  • The type of water and if there are any contaminants present in it.
  • How badly damaged the paper is.
  • Whether the photographs have got stuck together.

Damage gets worse the longer you leave it, which is why it is vital to call SERPVRO at once. Do not wait for the structural integrity to worsen or mold to set in. We have access to state-of-the-art freeze-drying technology, which can dry out damaged paper and photographs.

If you are worried about water-damaged pictures, call SERVPRO of Putnam County at (845) 228-1090.

Stop Heavy Rains From Damaging Your Valuable Home

4/6/2021 (Permalink)

bright blue rain splashing into a pool of water If you need help dealing with any damage caused by water, contact SERVPRO of Putnam County today.

Is your home ready to withstand rainy weather?

If you haven’t already, you should put some thought into the ways you are protecting your home from water damage. After all, statistically, you or someone you know will be dealing with it over the next year.

One out of every 50 American homeowners will have to file a water damage claim in 2021.

So if you have to file a claim for water damage this year, you’ll have a lot of company. Statistically, it’s like that someone you know will have to file a water damage claim this year, too. Depending on the size of your network, it might even be more than one person.

When asked how the water damage happens, homeowners cite various problems like severe floods and storms or problems in the home, like a burst pipe. But there are other common sources, as well.

Getting Your Home Ready to Deal With Wet Weather

Use these basic home maintenance tips to ensure your yard looks its best—and that your home is prepared to withstand rainy weather.

Correct yard drainage problems when you find them. Proper yard drainage is vital to protecting your home. If you notice that your yard is draining toward your home, talk with an expert about ways you can protect your yard.

Find ways to make your landscaping into another form of protection. Your yard can be more than a way to ensure your home looks nice in photographs or is noticeable from the road. It can protect your home, too. Research different varieties of protective native plants and use them where you can.

Be sure your roof is ready for a rainstorm. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step. It’s definitely worth considering.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Preventing the Need for Mold Remediation in Mahopac Car Dealerships

4/1/2021 (Permalink)

mold on a car seat Mold remediation is not a fun thing to do. Leave it to the professionals at SERVPRO and let their team handle the dirty work.

Storing cars in Mahopac can lead to mold remediation needs.

If you run a car dealership, mold is the last thing you want to be faced with. One of the critical risks for fungal growth in your car dealership is storing cars in incorrect conditions.

You will need mold remediation in your Mahopac business if fungus starts growing in cars you are storing there. Even keeping a vehicle for a short space of time can lead to mold growth if conditions are incorrect. Unfortunately, cars provide plenty of easy sources of mold food, including upholstery and leather. Fungus can also grow on plastic surfaces.

You can help prevent mold problems by:

  • Ensuring insides of cars do not get damp.
  • Using dehumidifiers in your dealer and even inside the cars.
  • Carrying out regular mold checks inside cars and also throughout the building.

If you spot signs of mold, call SERVPRO. We will remove surface mold, disinfect, and bring in dehumidifiers and fans to reduce moisture and prevent regrowth. If the mold is causing musty odors, we can also deal with those.

If you are concerned about mold remediation, call SERVPRO of Putnam County at (845) 228-1090.

Mahopac Residents Need Water Restoration after Sewage Backup

3/26/2021 (Permalink)

SERVPRO vehicle outside job site. Water and sewage restoration is a specialty of SERVPRO. Our techs are ready 24/7 365 days a year.

Sewage backup and water restoration in Mahopac are preventable.

Mahopac is a cozy Carmel suburb of just over 8,000 residents. Carmel is a lovely, laid-back place to live or work, and it is close enough to New York that you can reach the big city easily if you want to.

Adolphus Philipse, the son of a wealthy Anglo-Dutchman, patented a massive parcel of land in the Mahopac area in 1697. Families migrated from all over the place to rent land from Philipse. Many incomers were farmers, but the area was also home to blacksmiths and wheelwrights, who assisted the farmers. Through the American Revolution, Mahopac was strategically important, with many troops stationed nearby. 

From the mid-nineteenth century, the area became famous as a summer resort. Today, Lake Mahopac's beauty, combined with easy access to gorgeous rolling countryside, makes Mahopac and Carmel popular with those who want to escape New York and enjoy some time in the country.

Explore Mahopac and the Hudson River Valley

Mahopac makes a fantastic base for exploring the wider Putnam County and Hudson River Valley areas. There are several fascinating towns within reach of Mahopac, so why not take a tour of the place? Be sure to stop and visit:

  • Poughkeepsie is a fascinating college town filled with educational history and beautiful luxury homes from America's Gilded Age. You can visit the Vanderbilt Mansion, enjoy the hundreds of trees at Vassar College Arboretum, or stroll along the Hudson.
  • White Plains is a popular city just 30 minutes from NYC, and it is a shopper's paradise. The famous Westchester Mall features several luxury flagship stores. If you get tired of shopping, the city has a wealth of outdoor leisure options, including parks, hiking, and even an aquatic playground.
  • Hopewell Junction is a tiny, wealthy hamlet with excellent schools and a gentle pace of life, an ideal destination for a quiet afternoon.

Enjoy the best hiking and views near Mahopac.

Mahopac also offers easy access to stunning hiking trails and nature destinations. Be sure to check out:

  • Wonder Lake State Park is home to artificial Wonder Lake and also boasts miles of walking trails. You can spot otters, ospreys, and even turtles in the area.
  • Mt. Ninham State Forest has well-signposted trails through the trees and a fire tower that offers fantastic views.
  • Fahnestock State Park offers the perfect balance of rugged mountain hiking trails and easily accessible clean beaches. There are lots of benches, picnic spots, and even camping spots so that you can enjoy yourself at your own pace.

Can you prevent sewage backup?

No one wants to deal with sewage backup in their home. Several causes of sewage backup include clogged drains, damaged lines, or tree roots growing into the sewer system.

A sewage backup is a potential biohazard, which is why you should call SERVPRO as soon as it happens. Our team will arrive equipped with personal protective equipment and anti-microbial treatments.

There are things you can do to prevent sewage backup, too:

  • Dispose of paper products correctly and do not flush anything that is not flushable.
  • Do not pour cooking oil down any of your drains.
  • Maintain your sewer system – deal with suspected tree roots or other maintenance issues quickly.

For help with sewage backup, call SERVPRO of Putnam County at (845) 228-1090.

Giving Help and Support to Patterson Business Owners

3/19/2021 (Permalink)

a crew of SERVPRO employees in PPE gear walking inside commercial buildng If you need cleaning assistance at your business, we’re here. Contact SERVPRO of Putnam County to learn more.

Do you own and operate a business in Patterson or one of the surrounding communities?

If you do, we’re here to help and support you. In fact, we’re passionate about it.

Why do we place such a priority on local businesses? It’s because our SERVPRO is locally owned and operated.

We know firsthand how much hard work goes into running a business in our community. Plus, having a strong business community ensures our whole community is strong and vibrant.

Your personal success is important, too. We know you’ve worked hard for it, after all.

Building a business takes time and dedication. That dedication leads to long days and nights and time spent planning and looking for new ways to grow.

Knowing how to tackle challenges is part of owning a business, too.

Even if you’ve put together a thorough five-year plan, it’s impossible to take every possibility into account. The COVID-19 pandemic is a powerful example of unpredictability. If you own a business, you’ve likely spent a lot of time lately looking for new ways to reach and serve your customers.

While some local businesses have found new ways to serve customers digitally and work from home, others opt to open up restaurants, stores and companies for in-person services.

You can get help and support for a safe reopening regardless of how you’ve decided to move forward.

Putting the Priority on Safety During Reopening

The good news is that a lot of people are here to cheer on and support business owners. There are business loans and tips, advice and more from sources you can trust.

Businesses choosing to open for in-person interactions also deal with the challenge of providing customers and employees with a safe environment. That’s where our team comes in.

We’ll do the work to ensure your business location is “Certified: SERVPRO Cleaned.” Here’s how we do it:

First, our team will consult with you about your business’ needs. Then we’ll suggest an individualized cleaning plan.

Next, we’ll work to clean your space. We work with a high-level system to ensure you’re ready for customers. We use proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

The last step is when we certify your business. You can open again with confidence.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

SERVPRO of Putnam County is Highly Recommended on Alignable

3/15/2021 (Permalink)

Several businesses and a number of professionals in the area who have used our services have recommended us on Alignable. We have provided property damage restoration and construction services to hundreds of businesses and homeowners in Putnam County. In business in both Dutchess County and Putnam County NY for over 20 years, this is our home, and we are very much involved with our community.  

When is a Water Spill an Emergency?

3/12/2021 (Permalink)

SERVPRO vehicle Mold can begin to grow within 72 hours of a water damage in your Mahopac home. Call our certified water damage technicians for assistance right away.

All water spills in your Mahopac home must be addressed fast – Contact SERVPRO for rapid water restoration

If you have ever had an overflowing sink or tub, you may just think that a few towels or a mop will do the trick. However, water likes to migrate into dry spaces where it can saturate your subfloor and behind baseboards. It would be best to have skilled technicians ensure moisture does not create secondary damage or mold infestation within your Mahopac property. SERVPRO is here to help!

When you contact us for water restoration in Mahopac, we never leave anything to chance. We have a variety of moisture inspection devices to ensure nothing gets left behind, such as:

Once we arrive at your home:

  • We assess the situation to avoid all slip, trip, and fall hazards
  • We also work to contain the water so that it does not migrate into unaffected zones
  • Water extraction begins as we carefully follow the path of migration to stop moisture in its tracks
  • Air movers and powerful dehumidifiers get set up to work in tandem to speed the process and achieve our drying goals

There is nothing like the advantages of having skilled water restoration technicians (WRT) on the job. Call SERVPRO of Putnam County 24-hours a day for emergency service at (845) 228-1090.

Has Your Business Suffered from Fire Damage?

3/5/2021 (Permalink)

SERVPRO vehicle parked in front of fire station SERVPRO professionals are trained to handle every level of fire damage. Call us today, we are always available.

Mahopac commercial properties benefit from speedy, reliable fire damage assistance with SERVPRO

When you run a Mahopac business, a whole lot rides on your ability to stay open. Once you have a fire emergency, you have a great deal to clean up, along with the worry of your employees being out of work. Let SERVPRO handle the cleanup so that you can get everything back to preloss condition sooner!

Owners and managers alike know that the very last thing you want is foul odors lingering from the fire damage in Mahopac at your place of business. We use a broad range of deodorization products and equipment to help facilitate odor removal, such as:

  • Odor counteracting beads
  • Deodorant granules or pellets
  • Water-based wet mist deodorizers
  • Water-based odor counteractants
  • Thermal fogging equipment and solvent or water-based deodorizers
  • Sealants

Depending on your commercial space circumstances, we may also utilize air filtration, air scrubbers, or ozone generators to help pull odorous particles from the air. Everything gets done in a manner that helps to restore your business interior to pre-fire condition. Once we wrap up the job and all materials have been cleaned and restored, there will be no lingering odors as a reminder of the fire. Everything will be left “Like it never even happened.”

SERVPRO of Putnam County leaves no stone unturned when you are dealing with fire damage and stubborn smoke odors. If you need assistance at your commercial location, call our team at (845) 228-1090, and we can send out our Green Fleet as soon as possible.

These Projects Can Help Protect Your Home From Spring Storms

3/3/2021 (Permalink)

heavy rain coming down from dark clouds If you experience any property damage from spring storms, contact SERVPRO of Putnam County.

Are you ready for winter to be over? If so, you aren’t alone. Most of us are ready for another cold, snowy New York winter to turn to spring.

And since it’s already March, spring is definitely in the air. With spring comes many new ideas and projects for many. Maybe you’re looking for new ways to cook some old favorites on your grill. Or you might be planning to hit a few parks and hiking trails as the weather warms up.

Regardless of how you’re planning to spend spring, it’s a good idea to make time for home maintenance now, so you’re protected for one of spring’s weather threats—strong thunderstorms.

It would be nice if we could change the weather, but we haven’t been able to do that yet. Instead, we have to look for ways to ensure our homes are safe when thunderstorms hit.

Seasonal Projects for Your To-Do List

Check out your seasonal to-do list to see if these important projects have a place:

Check for problems with your roof. Don’t let the first time you realize your shingles are loose or your roof is leaking be when it starts storming. Check for missing shingles and signs of leaks first. Repair them to keep your home safer.

Don’t leave items around your home unsecured, either. Don’t let unsecured furniture or other similar items become tools for wind damage. Trim back trees that need it and secure everything you can.

Remove tree limbs and branches that can cause issues. Branches and limbs overhanging your roof or garage can fall during heavy winds. You can fix them before they become a problem, though. Cut down limbs or branches hanging over your garage and roof.

Ensure your sump pump is working (if you have one). Every homeowner doesn’t need one of these. But if you do need one to regulate water levels in your basement, it’s vital to keep it working. Be sure yours is in good shape before it starts raining.

Declutter any debris that’s in your gutters. Clean, clear gutters keep water around your home flowing the right way, instead of causing water damage.

If a fire, flood or any other cause damage to your home, you can always count on us for restoration assistance. We are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

Mold Removal is Best Left to Reputable Companies

2/26/2021 (Permalink)

SERVPRO Equipment and technicians If mold is left unchecked, it can spread very quickly. Contact our IICRC certified mold damage remediation team for an assessment today.

Trust SERVPRO when looking for mold removal companies once your Mahopac home has an outbreak

Putnam County is where you will find Mahopac, New York. This is a hamlet located within the town of Carmel, which is situated just under 50 miles to the northern region of New York City. Due to the location, residents have access to a wealth of entertainment, dining, and other activities while also enjoying the ability to take in their natural surroundings. 

If you are a nature-lover or simply someone that likes to get out for fresh air once in a while, Mahopac has plenty of beautiful sites to explore, including:

  • Mahopac Lake – This is a lovely place within walking distance from local neighborhoods. People visit for boating, fishing, and taking in all of the sights.
  • Mahopac Point – Located on the cusp of Mahopac Lake, this is a great spot to go for watching local fireworks in the summer and Christmas light displays during the winter due to the outstanding views.
  • Mahopac Hiking Trails – There are also many beautiful hiking trails in and around the Mahopac area, including various parks and nature preserves.

Notable People from the Mahopac/Putnam County Area of New York

There are several famous names that many people may know who have come from the Mahopac region, including:

  • Richard Yates
  • Lou Albano
  • Albert L. Ireland
  • Keith Hughes
  • William J. Brewer
  • Alex Garbowski

Whether you will be visiting the hamlet of Mahopac as you travel through or are looking to put down roots, you will never run out of nice places to go for a bite to eat. The area is well-known for brunch-culture, with many diners and restaurants in the area providing an excellent spot for breakfast or brunch with friends. Some of the top eateries in and around the Mahopac area include:

  • Carriage House Restaurant and Tavern II – This is a classically-styled restaurant featuring American cuisine and a full bar. 
  • Kobu Asian Bistro – If you are looking for sushi or Asian fusion cuisine, this is an excellent choice, well known for perfectly sliced sashimi and classic sushi rolls.
  • Countryside Kitchen – When you know you want a good, old-fashioned breakfast or brunch, this place is cozy and features a menu filled with breakfast, brunch, and lunch favorites.

Why Mahopac Residents Choose SERVPRO – The Best Technology and Methods of All Mold Removal Companies

Many Mahopac homeowners may not realize that mold removal and water restoration often go hand-in-hand. Where mold and mildew colonize, there is usually an underlying water leak or moisture problem as the root cause. 

Something mold removal companies in Mahopac, like our team at SERVPRO, work to cover when handling mold remediation includes addressing things like:

  • Containment
  • Removing Standing Water or Addressing Hidden Leaks
  • Reducing Relative Humidity
  • Air Movement/Airflow
  • Application of Anti-Microbial and Anti-Bacterial Agents

The relative humidity (RH) in the air is the amount of moisture that holds at a specific temperature. If the relative humidity is too high, it presents a breeding ground for mold and mildew. We also utilize powerful drying equipment, dehumidifiers, and moisture detection tools to restore your interior.

Call SERVPRO of Putnam County at (845) 228-1090 when you seek the help of the best mold removal companies.

The Next Step Kent Business Owners Need to Rebuild After a Natural Disaster

2/19/2021 (Permalink)

SERVPRO employee wearing black shirt reviewing restoration plans on tablet with business owner in gray suit SERVPRO of Putnam County knows the commercial restoration process inside and out. Here are some of our best tips in choosing the right company

If you’re a Kent business owner, we have a question for you: What’s the most important lesson you’ve learned dealing with the COVID-19 pandemic?

Many business owners will answer the question with some variant. You can’t always plan for the future or know what will happen that can impact your business. While that’s true, you can always find ways to reach your customers, be agile and provide services in new and different ways.

It’s a powerful lesson. And it’s true in other parts of the business as well. In some cases, it may have spurred business owners to put plans in place to deal with more predictable types of natural disasters (problems like fires and floods and severe winter storms).

We want to support Putnam County businesses, so our team of local experts has pulled together a list of some of the most powerful things business owners can do after disaster strikes.

How to Make the Recovery Process Easier

It’s possible to open your business again after a disaster and to even be more successful in its aftermath. Here are some steps you can take to make it a reality:

Know and follow your disaster plan. Spend some time learning and studying your disaster plan before you need it, so you won’t be caught in a stressful situation without knowing your best next steps. In some cases, you might even think about moving your business to a backup location, so you can continue serving customers.

Work as closely as you can with your insurance company. Be ready to provide what your insurer will need to help you move forward. In most cases, that will be photos of the damage (before it’s cleaned up) or an inventory that details lost or damaged items. If you can, include their value, too.

Stay in contact with stakeholders. Updating your suppliers, your employees, your customers and your wider community is vital to keeping your business moving forward. You can do this with an email, a social media post or a phone call (depending on your relationship with the stakeholder).

If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

A Strong Carmel Storm Can Leave Your Home with Interior Damage

2/8/2021 (Permalink)

SERVPRO vehicle outside job site. Storm water is no easy task to do yourself. Call the professionals at SERVPRO, their IICRC trained and experienced technicians for the job.

SERVPRO Handles Removal and Restoration Following a Storm

Heavy storms can make their way into the interior of your home. Rain can come through a ceiling or under a doorway causing damage to drywall or flooring. After the heaviest of storms, homes are often left with a lot of dirt and other debris. Professional home restoration services like SERVPRO can help you deal with damaged building materials and the mess left behind after a storm.

Storm damage removal from your Carmel home requires quick attention to mitigate further damages to your home. The more prolonged moisture lingers after a storm, the higher the chances of secondary damage occurring. 

When removing stormwater and cleaning the impacted area, it is essential to remember:

  • Stormwater (from flooding) is contaminated black water (category 3) and needs proper disposal according to local and state regulations.
  • To wear appropriate PPE to protect against contaminated water and cleaning chemicals.
  • Some materials and items may require replacement if too severely damaged. 

For assistance restoring your home after a storm, contact SERVPRO of Putnam County at (845) 228-1090.

Cleaning Carpets after a Water Leak

2/1/2021 (Permalink)

water damaged carpet being removed Water removal is the first step in water mitigation. Leave it to the professionals for this dirty job. SERVPRO can handle any size disaster.

Are You Dealing with Soaked Carpets in Your Mahopac Home?

You may assume that you need to rip out your carpet after a leak in your home. However, there are ways to extract excess moisture and thoroughly clean carpets to foster restoration rather than having the expense of replacement. Our trained professionals at SERVPRO have the equipment, products, and knowledge to take care of your home after a water leak. 

Our SERVPRO technicians manage water removal in your Mahopac home. Removing water is the first step to cleaning your carpets. After our team removes water with extraction equipment, they can go about the task of cleaning the carpet.

Here are some steps in cleaning carpet:

  • Remove any lingering dry soil.
  • Identify the types of soil on the carpet to determine the appropriate cleaning agent.
  • Use cleaning agents to suspend and dissolve the soils.
  • Thoroughly rinse the carpet to remove both the soils and cleaning agents. 
  • Dry the surface of the carpet using extraction equipment and air movers to facilitate evaporation. 

For 24/7 assistance with water removal, contact SERVPRO of Putnam County at (845) 228-1090. We're Faster To Any Size Disaster.

How to Deal with Flood Damage in Carmel

1/25/2021 (Permalink)

flooded home Floods are no easy task to handle by your own. Call the professionals of SERVPRO for the water mitigation services needed for your home.

Flooding in the Hudson Valley Can Cause Damage to Your Home

Carmel New York is within commuting distance to New York City and a great place to visit if you are looking for some time away from city life. It is just over an hour from Manhattan to Carmel, where you can find lush state parks, golfing, and the Walkway Over the Hudson. Fahnestock State Park is a gorgeous state park featuring hiking in the mountains and along the beach's trails. There are picnic areas and campsites for the outdoor lover. 

There are some historical sites, including the Vanderbilt Mansion and Crown Point Historic Site. The Vanderbilt Mansion, Hyde Park, is a fantastic visiting option if you are interested in history or architectural design. The mansion that was home to America's wealthiest families at the time and became a historic site in 1940. Before the Vanderbilts purchased it in 1895, it was owned by George Washington's personal physician Dr. Samuel Bard. Hyde Park had formal gardens, greenhouses, and lawn tennis games, and other characteristics of Hudson River mansions. 

Crown Point was a military stronghold dating back to before the American Revolution. The French built Fort St. Frederic at Crown Point in the 1730s and used it as a base to raid the British settlements nearby. In 1759, the British took control of Crown Point and renamed the Fort His Majesty's Fort of Crown Point. Fast forward to 1775, at the beginning of the Revolutionary War, the American colonists took the Fort until the end of the war. Now it is a museum and historical site.

Interestingly enough, Carmel is home to a Buddhist monastery, Chuang Yen Monastery. It sits on 225 acres of property. The monastery houses the largest indoor Buddha statue outside of Asia. The founder purchased the land in 1975 and built the monastery in 1981.  The 14th Dalai Lama participated in the Great Buddha Hall's opening. Since the opening of the original building, the Woo Ju Memorial Library and several other halls. It is a fully functional monetary campus with learning and volunteer opportunities. Volunteers can stay at the monastery during extended visits. 

Here are some activities often hosted by the Chuang Yen Monastery:

  • Group meditation.
  • Courses about all different aspects of Buddhism.
  • Ceremonies for the lunar calendar. 
  • Vegetarian lunches on the weekend.

Melting Snow Combined with High Elevation Draining Into the River May Cause Flooding

If you experience flooding in Carmel, our trained professionals at SERVPRO can help you repair the damages to your home. Our technicians have experience removing floodwater appropriately and adequately drying the affected area. 

Technicians Mitigate Damage After Flooding By:

  • Extracting the contaminated floodwater and disposing it into the appropriate sewer lines according to local ordinances.
  • Performing flood cuts in the drywall ensure the drying of wall cavities and prevents moisture from spreading higher up the walls.
  • Using industrial strength air movers and dehumidifiers to dry and lower humidity levels in your home adequately. 

For assistance with home damage in Carmel and the surrounding areas, Contact SERVPRO of Putnam County at (845) 228-1090. We're Faster To Any Size Disaster.

Get Some Fresh Air On The Putnam Trailway Near Mahopac

1/11/2021 (Permalink)

SERVPRO technician at work. Call on the services of SERVPRO for the fire restoration help that is needed for your home. Our technicians are IICRC certified.

Get Fit And Enjoy Time Outside in Mahopac This New Year

If you need to blow away the cobwebs and get in shape this New Year, look no further than the Putnam Trailway. The Trailway is a paved cycling and walking path that follows the old New York Central Railroad route.

The Trailway runs for 12 linear miles across Putnam County, starting at the Westchester Border and running to Brewster village. Along the way, you can see some of the original station stops, at:

  • Tilly Foster
  • Carmel
  • Mahopac
  • Lake Mahopac
  • Baldwin Place

If you are starting at Mahopac, you will find the old Mahopac station site at the American Legion Post Building, situated on Bucks Hollow Road.

There are plans to add some active branch lines so trains can run in the area again. Until then, however, it is an ideal place to walk or cycle.

Even when the weather is cold and damp, fire is still a risk. If you need help with fire restoration, call SERVPRO of Putnam County (845) 228-1090.

Tips to Help You Spot Water Damage at Home in Carmel

1/7/2021 (Permalink)

white wall with water damage spots and peeling paint Do you have any water damage to your walls or ceiling? Contact SERVPRO of Putnam County, we will help guide you through the restoration process.

If you filed a water damage claim last year, then you weren’t alone.

You were one of literally millions of American homeowners who needed to seek water damage restoration services in 2020. One in 50 American homeowners file one of these claims each year.

Did you know water damage claims have been growing steadily every year?

And even before the number of claims started rising, they were some of the most common claims made by homeowners.

Helping You Fight Home Water Damage

Homeowners don’t often know where to start if they notice the early signs of water damage. You may be wondering when a leak and the resulting water becomes an issue that requires professional services.

There’s a team of specialists here in Putnam County who can help you need water damage restoration.

Here’s what you might see when your home has water damage that needs remediation by professionals:

You notice your home has an unusual odor. Have you noticed a musty smell? That can be among the first signs of mold damage, meaning if you notice that scent, it’s time to call in a professional to help you deal with remediation issues.

Your windows or walls are damaged. Wood in your home, like your window panes and walls, can start to warp if the water damage is severe. That means it’s vital to get remediation help if you notice these signs.

The floorboards or furniture are warped. Wet wood will start to warp within days. If that happens in your home, it’s best to start seeking help from professionals who can help you restore your home.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

Find Peace With A Buddhist Meeting In Mahopac

1/4/2021 (Permalink)

EPA- stamp of approval Mold can be very detrimental to everyones health. Call SERVPRO for their expertise and updated equipment for the mold remediation needed.

Find Your Inner Zen In Mahopac This Month

If you have ever been interested to learn more about Buddhism, you can do so from the comfort of your own home with a virtual class. The Center at Mariandale, in nearby Ossining, is offering regular sessions on Eastern Wisdom For Today’s Times.

  • Listen to Buddhist monks read relevant Buddhist texts.
  • Learn about Buddhist philosophy and how to apply it to everyday life.
  • Suitable for beginners and the more knowledgeable.

Sessions take place twice monthly on a Saturday. January meetings are on January 16 and 30, 2021. The fee per session is $10, and you can book your slot at the Mariandale Center website. The classes are held over Zoom so that you can join from your couch!

A reading list will be provided, but this is optional as all essential topics will be covered in the class.

While you are at home this winter, please be mindful of the risk of mold damage. If you suspect fungal growth and need a mold removal company, call SERVPRO of Putnam County (845) 228-1090.

Get Away From The Bustle Of NYC In Picturesque Carmel

12/21/2020 (Permalink)

SERVPRO vehicle outside job site. Fire damage is no laughing matter. Call the IICRC trained professionals of SERVPRO for the fire restoration services you need.

Carmel Is A Charming Historic Town With Plenty Of Open Space

When people think of NYC, they naturally think of the hustle and bustle. The city's vibrant busyness is fun, but sometimes you need a quieter place to relax and take some time out. Carmel is situated just an hour away from midtown Manhattan, but spend an hour here, and you will think you are in the country, far away from the rush.

Explore Picturesque and Historical Places In and Around Carmel

Carmel is full of exciting and pretty places to visit. A trip here is a lovely way to spend some leisure time and unwind from everyday life stresses. While you are in the area, why not check out:

  • The Reed Memorial Library is the oldest in Putnam County. In 1911, local woman Arietta Crane Reed donated the money for a dedicated library building in her husband's memory. The library is a one-story stone building with a slate roof and three gables. The library is the only prominent example of Tudorbethan architecture in the Carmel area. It features an oak-paneled oval lobby, marble trims, and a rather unusual mantel carved in the shape of monks' heads.
  • The Putnam County Courthouse is a historic courthouse in downtown Carmel that was built in 1814. In 1847, architect James Townsend undertook extensive renovation. Townsend added a Classical Revival style portico and columns, and copies of column sections from the Monument of Lysicrates, near the Acropolis in Athens. The result is a striking looking building which is on the National Register of Historic Places.
  • Carmel Hamlet is a village that is home to both the Putnam County Courthouse and the statue of Sybil Ludington. You can also enjoy viewing several historic buildings or relax beside the picturesque Lake Gleneida.
  • Visit the village of Mahopac, which is contained within the bounds of Carmel. Mahopac is home to a library with a reading room overlooking beautiful Lake Mahopac. It is also home to the Carmel Historical Society Museum, where you can see many interesting artifacts. You might also recognize some famous filming locations. For example, several scenes from the 1982 movie Tootsie were filmed outside the Mahopac Farm Playhouse.  

The area is also home to several lakes and waterfalls where you can get fishing and boating permits. There are many lovely lakeside homes in and around Carmel, and you can find plenty of pubs and restaurants to relax in the evening and enjoy the views.

Find Your Inner Peace At A Nearby Monastery

Anyone seeking peace will want to schedule a stop at Chuang Yen Monastery in nearby Kent. This peaceful place, whose name means "majestically adorned," is a working monastery, so it is advisable to check online when it is open for visitors. Once you are there, you can:

  • Walk around the peaceful grounds and sit by the lake for some contemplation.
  • Visit the Woo Ju Memorial Library with its extensive collection of Buddhist books.
  • Book a place on a retreat or class.

You can also view the largest Buddha Vairocana statue in the Western Hemisphere. Buddha Vairocana is a celestial Buddha, and the figure stands 37 ft tall. 10,000 smaller Buddhas surround it, and there are other statues throughout the temple and grounds – indeed an impressive site and an unforgettable place.

A Local War Hero Warned Putnam County Residents About British Fires

Of course, things have not always been peaceful in Putnam County. The Carmel area is home to a unique Revolutionary War hero named Sybil Ludington. Ludington was born in 1761 in nearby Fredericksburg, NY, which is now named Ludingtonville in her honor.

Sybil's father fought in the French and Indian War, so he volunteered to lead local militia during the Revolutionary War. Sybil and her siblings saved her father from capture when Ichabod Prosser led a band of loyalists to attempt to capture her father. The Ludington family, led by Sybil, lit candles around the house and then marched around it militarily. This fooled Prosser and his loyalists into thinking the house was under military guard, and they made no captures that night.

In 1778, when she was just sixteen years old, Sybil undertook a ride of 40 miles to warn militia in the Carmel and Putnam County areas that the British were coming. Her father had learned of a planned British raid on the town of Danbury and dispatched Sybil to sound the alarm. As she rode, she banged on the shutters of the homes she passed, shouting, "The British are burning Danbury!"

By the time Sybil rode through Carmel and on to Mahopac and Farmers Mills, she was soaked through and suffering exhaustion. However, by the time she got home again, she had 400 troops ready to march. Although the forces could not prevent the attack on Danbury, they were able to drive the British to Long Island Sound. General George Washington himself congratulated Sybil on her bravery.

Sybil died in 1839 and was buried in Patterson Presbyterian Cemetery, Patterson, NY, where you can still visit her grave. There is also a statue in her honor right here in Carmel.

SERVPRO Helps Residents Deal With Fire Damage

Unfortunately, we do not all have a Sybil Ludington to warn us of approaching fire. However, SERVPRO understands that Carmel Residents are worried about the effect of fire damage, and we are here to help.

We are Faster To Any Size Disaster, and we aim to arrive at your home within four hours of your initial call to us. Time is of the essence when dealing with fire damage because:

  • The longer soot is allowed to sit, the harder it is to scrub it away.
  • Your home and contents might be wet from firefighting efforts, which increases the risk of mold growth.
  • The sooner we start cleanup efforts, the better the chance that we can save your personal belongings.

Our experienced technicians take care of every aspect of fire damage repair. We scrub and vacuum away soot and can also use media blasting on exposed brick or wood. We restore as many of your belongings as possible and send textiles and clothes out for specialist cleaning. We also dry out any areas that are wet from firefighting, and we can talk to your insurers on your behalf.

SERVPRO of Putnam County is here to help you deal with fire damage in your home. Call us today at (845) 228-1090.

Our Team Can Help Putnam County Residents Overcome Fire Damage l SERVPRO® of Putnam County.

12/18/2020 (Permalink)

firefighter with water hose trying to put out large flames engulfing brick home If you have fire damage due to a heating malfunction or other issue, count on SERVPRO of Putnam County to fully restore your home.

Putnam County residents like you can rely on a team of local experts if your home ever needs fire damage restoration or repairs. We’re prepared to work with you to remediate and repair in the aftermath of a fire.

No one likes to think about dealing with the aftermath of a house fire, but millions of them happen here in the U.S. every year. And that number could include members of the community here.

Why Your Risk Rises in the Winter

Fires happen more often during the winter than they do during any other season of the year. Many of them are due to the way we heat our homes or celebrate the holiday season.

Christmas tree accidents are a leading cause of house fires over the holiday season..

If you’re using a space heater without an automatic shutoff mechanism, it can topple over and cause a fire. Broken furnaces and mishaps with other appliances happen sometimes.

The SERVPRO Difference

Want to know why so many customers in Putnam County trust us? Here’s how we’re able to provide excellent service:

We can help with all your restoration needs. House fires can damage everything from your walls to your furniture’s upholstery. Issues resulting from water and smoke are common problems, too. We have the tools and resources to remediate these issues.

We believe in restoration over replacement. Our team helps families recover from fire damage in a way that’s both logical and economical. Experts help through each step of the process, working to save your family time and money on the repair process and insurance premiums.

We’re available to help 247. Beginning the restoration process quickly is an important step in getting your home back to its original state and ready for you to make good memories once more. When it’s an emergency, we’re available at any time. Our team is here when you need us most.

We are a local business. SERVPRO locations are everywhere—all across the United States. But this location is locally owned. It’s staffed by team members who live in the Putnam County area. But since we are a SERVPRO location, we can use the resources, equipment and training you would find at a leading-edge company.

If you have fire damage in your home due to a kitchen, heating or other fire, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Contact us at any time to learn more about our restoration services.

You Can Protect Your Home From Winter Water Damage

12/9/2020 (Permalink)

water leaking out of a gutters due to heavy rain If you have water damage in your home due to a leaky roof or another cause, contact us right away. SERVPRO of Putnam County is available 24/7.

According to industry experts, about one in every 50 American homeowners will file a water damage claim in 2020. Water damage claims cover a variety of issues—from major natural disasters to busted pipes.

With regular maintenance, you may be able to avoid some of the common problems that cause homes to need repairs.

Homes can suffer water damage at any time during the year. But it’s important to keep in mind the seasonal dangers that are unique, especially in places with harsh winters like we have here in Putnam County.

The Power of Preventive Maintenance

If you want to protect your family’s investment from hazards like water damage, there are steps you can take to do so.

What should you do before the weather gets colder? Experts have some advice about places to look when you’re getting your home ready to weather winter’s unique home maintenance needs:

Preserve your home’s pipes. Plumbing problems are the most common reason homeowners file claims during the cold winter months. You don’t have to be one of them. If there’s a winter storm or particularly cold night coming, leave the faucets in your home dripping. It doesn’t have to be much. All you need is water flowing to protect your plumbing.

It all starts with getting the gutters clean. Most articles about protecting your home from water damage will mention cleaning out your gutters. This is especially important in the winter when leftover fall debris and colder temperatures can lead to overflowing water and ice.

Check your foundation. Water damage in basements is a common reason homeowners need remediation services. Additionally, water seeping into cracks during the winter, and freezing can cause cracks to widen. That happens because water expands when it freezes. You can stop the process by ensuring your foundation doesn’t have cracks to allow water into your home.

Find spots that need to be sealed. Like checking the foundation, this step is important because water expands when it freezes. If shingles, siding or window panes aren’t secure, they can allow water to seep into your home and freeze. As the ice thaws and the water melts, these cracks gradually allow water into your home and cause problems that lead to repairs and remediation.

If a busted pipe, leaky gutter, or other winter hazard damages your home, our team is here to help you restore your home. You can get in touch with us 247.

Carmel Residents Can Build Their Career Skills

12/8/2020 (Permalink)

car at house SERVPRO can remove the flood waters from your Carmel home while you study for your IT exam.

Danbury Marketing Training is Available to Professionals in Carmel

Professionals from Carmel and the surrounding area are cordially invited to learn the ins and outs of digital marketing at Tech Training Solutions’ IT Training Center in Danbury, Connecticut. The only prerequisite skill you need is a basic ability to navigate your computer and Internet browser.

This instructor-led digital marketing course covers such topics as:

  • Search engine optimization and marketing, also known as SEO and SEM, respectively
  • Social media marketing and optimization, which is also referred to as SMM and SMO
  • Branding, sales, and customer service
  • Tracking metrics and drafting analytics reports
  • Industry-standard digital marketing tools

The 35-hour training course starts on Monday, December 14, from 10:30 a.m. to 12:00 p.m. EST. After that, the class lasts for six weeks, two hours each on Monday, Wednesday, and Friday from 10:30 a.m. to 12:30 p.m. EST. The last session is on January 15, 2021.

SERVPRO of Putnam County is a phone call away from providing flood damage cleanup for Carmel homes. Contact the team any time of the day or night at (845) 228-109o.

Mahopac Locals Receive Bionutrient and Gardening Education

12/1/2020 (Permalink)

SERVPRO sales car at site SERVPRO can remove the mold from your Mahopac property but not from your garden plants.

Workshops for Homesteading and Cultivation Open to Mahopac Residents

Mahopac horticulture aficionados can visit the Westchester/NYC Bionutrient Food Association (BFA) for a thorough education about raising crops, soil health, and the steps necessary to cultivate nutritious produce on December 17. The meeting lasts from 5:30 to 7:30 p.m. and takes place at the Westchester Land Trust on Harris Road in Bedford Hills. BFA chapter founder Doug DeCandia hosts this meeting.

Topics covered during this upcoming meeting include such end-of-season activities as:

  • What to look for when testing soil, how to do it, when to do it, and why you should
  • Properly covering crops
  • Making amendments to soil on your property to help your crops thrive in the coming season

Members are encouraged to invite family and friends to meetings and other BFA events such as potlucks.

SERVPRO of Putnam County renders mold remediation services for Mahopac entrepreneurs within hours of their initial contact. Call (845) 228-1090 to start the cleanup process.

Disaster Mitigation for Mahopac Homeowners is Only One Phone Call Away

11/23/2020 (Permalink)

SERVPRO vehicle in front of Mahopac Library Read a book at your local Mahopac library while SERVPRO mitigates the water damage to your home

SERVPRO of Putnam County Offers IICRC-Certified Cleanup and Rebuilding Services for Mahopac Homes 24/7

Mahopac, New York, is an idyllic hamlet that 8,000 Putnam County residents call home. This quiet southeastern New York resort town sits less than 50 miles north of The Big Apple and occupies much of Carmel’s southern half. Mahopac was developed in the 19th century as a summer resort town, but its history goes back centuries prior.

Before colonists settled the land, Lake Mahopac was home to an Algonquian tribe known as the Wappinger, who agreed to fight for the British in the French and Indian War. After the war, most Wappinger tribespeople relocated permanently to the Stockbridge, Massachusetts area due to the British’s refusal to return their land.

The land was owned by the Anglo-Dutch Philipse family, who purchased it with the 1697 Philipse Patent on behalf of the British crown. Settlers from all around New England came to rent land and grow crops there. However, the Philipse lost the land after the American Revolution due to their British ties. It was seized by the State of New York and resold to land speculators and farmers.

Today, Mahopac is a year-round resort area and commuter town for residents who travel to New York City for work.

Famous people from Mahopac include:

  • Acclaimed semi-autobiographical novelist Richard Yates, who wrote such books as Revolutionary Road, A Good School, and Cold Spring Harbor
  • Actor Henry Winkler, most known for his role as Arthur “Fonzie” Fonzarelli on Happy Days
  • Tampa Bay Rays pitcher CJ Riefenhauser
  • Singer and The Voice contestant Amanda Ayala
  • Comedian Michael “Sour Shoes” DelCampo, part of Howard Stern’s “Wack Pack”

Mahopac: A Resort a Stone’s Throw from the City

Mahopac’s roots lie in providing a break from the hustle and bustle of New York City life, especially considering its proximity to Manhattan. In the early days of the resort, carriage races and steamboat rides across Lake Mahopac’s tranquil waters were common. By the mid-20th century, weekend visitors could easily move to Mahopac for good with the construction of Interstate 684 and the Taconic Parkway.

One of the most popular summer camps in southeastern New York lies in Mahopac at Kiwi Country Day Camp, which opened in 1952. This summer camp getaway for kids is also well-known for its ziplining courses and year-round cooking classes for both adults and children. The December 2020 season hosts the year’s most popular workshop, which focuses on holiday cookies.

The lake, of course, is a central feature of the town’s recreation opportunities. Whether anglers or water skiing enthusiasts want to enjoy the verdant waters of Lake Mahopac, there is plenty of room for visitors to indulge in their favorite recreational activities. The local marina stages “float-in” movies on a massive projector screen for boaters to watch during the summer.

Fishing in Lake Mahopac

Mahopac has plenty to offer both novice and seasoned fishing enthusiasts. The lake spans almost 600 acres with nearly four miles of shoreline. The water is on average 28 feet deep, with maximum depths reaching 62 feet.

Some of the species found in Mahopac include:

  • Largemouth bass, rock bass, smallmouth bass
  • Several species of sunfish, like bluegill, pumpkinseed, and redbreast
  • Black crappies, brown bullhead, panfish, and yellow perch

Fishing access on Lake Mahopac’s shoreline is limited to two marinas off of South Lake Boulevard, which charge fees for launching boats from there. However, Lake Mahopac does allow for the use of gas-powered watercraft when fishing. This waterbody is renowned for having excellent bass fishing opportunities, and there are even annual tournaments for bass fishers.

Not far from the marinas on the south shore is a vibrant downtown community filled with shopping, dining, and entertainment. Popular stops include gastropub Dish and the health-centric Freight House Cafe in an old freight depot.

However, if you want to go fishing in Lake Mahopac, you need a New York State Fishing License. These can be ordered online or over the phone from an official state License Issuing Agent. Several exist in the Hudson River Valley region, including in Mahopac.

Fishing licenses are required for those age 16 and older that want to catch freshwater fish or frogs, as well as baitfish. For saltwater fishing, a marine fishing registration is necessary. Fishing licenses are not required for such situations as fishing during a free fishing weekend, at a free fishing clinic, or on an authorized fishing preserve.

How Does SERVPRO’s Sanitation Process Make Mahopac Residential Water Damage Cleanup Safer?

Certified SERVPRO technicians perform water mitigation for Mahopac properties with the help of commercial-grade tools and EPA-registered biocides. Sanitizers are crucial for such tasks as killing mold and controlling water damage odors. SERVPRO uses a diverse array of proprietary solutions and equipment designed to tackle various facets of water damage and microbial growth that can affect a home. The broad range of tools available to technicians allows teams to formulate a mitigation and restoration plan unique to your situation.

Sanitation products and equipment available to SERVPRO professionals include the following:

  • Luminometers, which can help determine if organic contaminants are present in a water damage situation
  • HEPA filter air filtration devices (AFDs) can remove 99.97% of microbes and other air contaminants from an affected area. AFDs can catch particles as small as 0.3 microns in size: a fraction of the diameter of a human hair
  • Odor-Cleanz cartridges in AFDs are specially-made to filter out volatile organic compounds (VOCs) and are highly effective for mitigating VOCs in a water damage situation
  • Hand-pump or electric sprayers can implement antimicrobial solutions at an average of 50 psi

SERVPRO of Putnam County is committed to providing Faster To Any Size Disaster service to homeowners in need of mitigation and restoration services. Homeowners can call (845) 228-1090 for emergency-response cleanup.

Visit Chamber Park’s Gazebo on Lake Mahopac’s Waterfront for Beautiful Pictures

11/16/2020 (Permalink)

SERVPRO car parked in front of school Enjoy the beauty of Mahopac’s Chamber Park while SERVPRO teams assist with every level of fire damage in your business property.

A Small Park Gives Mahopac Residents a Set of Gorgeous Backdrops for Family Photos

Although the Holiday at the Park might not take place this year, residents in Mahopac can still enjoy the scenery. Calls to (845) 628-5553 can provide you with the latest info on Santa’s plans. There are many locations in one small area, meaning you are sure to get the perfect shot for your business or family’s holiday greeting card. 

Here are some ideas for poses:

  • Use decorations with vivid colors to surround everyone inside the gazebo. Make sure to take them down before leaving!
  • Use the weeping willow trees near the shore. An assortment of larger-sized wrapped gifts arrayed at your feet makes things more festive.
  • Dress your youngest family members in holiday colors and snap several of them playing. Make a collage of these, instead of only one shot. For businesses, employees might dress as elves, instead. Get creative and have fun!

SERVPRO of Putnam County wants everyone to enjoy a safe holiday season. Even with the best efforts, accidents involving fire from decorations still occur. Call (845) 228-1090 for assistance in getting your business back to normal after a fire.

Mahopac Business Professionals – Don’t Miss the Spins Bowl Mixer

11/8/2020 (Permalink)

bowling alley SERVPRO strikes swiftly to remove water spills from Mahopac property

The Mahopac-Carmel Chamber of Commerce is Hosting an Exclusive Bowling Mixer

Gathering with other like-minded business professionals just got a little more fun! If you are a professional in the Mahopac area and love bowling, you do not want to miss the chance to connect with others at the Bowling Mixer hosted by the Mahopac-Carmel Chamber of Commerce. Social distancing in accordance with local guidelines will be in place - six people per two lanes, with masks being a requirement. Advanced reservations are required for this event. Included: one beer or wine, one hot dog or pizza, and a game of bowling.

  • Date: November 18, 2020
  • Time: 6 pm to 8 pm
  • Location: Spins Bowl Carmel, 23 Old Route 6, Carmel, NY
  • Cost: $20 per person

At SERVPRO of Putnam County, we love to make sure we support our local community, all of the businesses, professionals, and the fantastic team at the Mahopac-Carmel Chamber of Commerce. If you find that you need assistance clearing out any standing water or damage from an incident, you can trust our skilled technicians. Call us 24 hours a day, seven days a week, at (845) 228-1090 to have a crew sent to your property to handle all of your water restoration needs.

What Facts Should You Know about Fire Damage Restoration in Carmel?

10/31/2020 (Permalink)

burned house walls covered in soot after a fire Cleaning and remediating your home after a fire is urgent. Contact our experienced technicians for services.

Carmel Residents should be Armed with all the Fire Damage Facts

People living in the Carmel area hope that a disaster will never befall their property, but unfortunately, tragedy is not always avoidable. SERVPRO of Putnam Country believes that education is essential not only for our skilled technicians but also for our customers. The more you know about disaster remediation, the better placed you are to choose a reliable remediation company, and the less stressful the process will be.

If you need fire damage restoration in your Carmel home, it is useful to know a few critical facts about remediation and what to expect.

How quickly should a remediation company come to you?

Fast action is essential when it comes to Carmel fire damage restoration. This is because:

  • Soot is corrosive and damaging, and the longer you leave it, the worse the damage can become
  • Ash can discolor plastic, metal, and fabric in a few hours, and within a few days, the discoloration can be irreversible
  • Lingering smoke odors can get worse if they are left untreated for too long
  • Fire can leave your home structurally unsound, and it is better to have someone assess and secure it quickly
  • Firefighting can leave parts of your home wet, and mold can start growing in as little as 48 hours

SERVPRO will call you back within an hour of your first call to arrange a time to come to your home. You can expect us within four hours, and you can expect a full assessment and plan of action within eight hours.

Why does the kind of soot matter?

The incomplete combustion of materials creates soot during a fire. The kind of soot makes a difference to the cleanup process, so it is crucial to choose a company like SERVPRO whose technicians understand the different soot types and how to clean each of them. Types of soot include:

  • Dry soot from the fast, hot burning of natural materials is the most straightforward kind to clean, and we can usually brush it away
  • Wet soot from slower burning fires is thick and smeary and requires damp-wiping and the application of cleaning solutions
  • Oily soot from burning rubbers and oils is stubborn and clings to everything, requiring more vigorous cleaning
  • Protein soot from burning proteins in a kitchen fire is incredibly smelly and hard to get rid of and requires extensive cleaning

Fast action is essential, especially in the case of protein soot, because the longer it has to set in, the harder it is to get the stink out.

Why is training so necessary?

Fire damage cleanup is not a DIY job. There are health risks associated with smoke fumes and soot, and your home may be structurally unsound after firefighting efforts. Firefighters sometimes have to cut holes in walls to check the fire has gone out, or make holes in the roof to vent smoke from the building. Do not attempt to enter the building or start cleanup yourself. Instead, wait for the trained professionals to arrive.

SERVPRO offers extensive Institute of Inspection, Cleaning, and Restoration Certification (IICRC) training to all its staff. The IICRC is a non-profit body that provides standards and procedures for the remediation industry. When you call on a company with IICRC-certified remediation experts, you are getting a company that knows the best techniques and practices.

Why is mold a concern during fire damage restoration?

Fire damage remediation is not only about cleaning away soot and getting rid of smoky smells. We need to be aware of the dangers of mold, too. After a fire, there may be many damp spots as a result of firefighting efforts. Those spots can quickly become home to mold colonies, which can propagate rapidly and spread throughout your home.

We will check for wet areas during our assessment. We can use a range of meters and probes to look for hidden moisture under the carpet, on the subfloor, and across the walls' surface. If we find any problem areas, we will set up drying equipment and dehumidifiers to restore moisture levels to preloss conditions.

Why should you choose restoration over replacement?

The heart of SERVPRO's philosophy is to restore your items rather than replace them. That could mean:

  • Vacuuming and wiping residue from your furniture
  • Spot-cleaning damaged upholstery to remove smoke stains
  • Employing ultrasonic or hydraulic cleaning to get out the more stubborn soot stains
  • Deep-cleaning carpets, rugs, and drapes
  • Calling in a technician to restore electronics and test them before use

In most cases, restoration is the cheaper option, and it is the option preferred by most insurers, too.

For a fire remediation service you can trust, call SERVPRO of Putnam County at (845) 228-1090.

What Are Cost-Efficient Remediation Strategies for Your Shop?

10/21/2020 (Permalink)

Image of figure pushing a button that says "Call Now" When you find mold in your Mohopac property, don't wait! Call the professionals at SERVPRO right away--we are always available.

Mahopac structures can battle mold formation at any time of the year, so knowing the right professionals to help can save time and money. 

The annual climate and weather conditions can leave many Mahopac shops on the wrong side of flooding and mold growth. Understanding how quickly these conditions can develop in moist conditions can help you to appreciate the need for water restoration and remediation services as soon as colonization is possible. 

Mold remediation for Mahopac homes and businesses describes multiple actions taken immediately when our professionals arrive. Not only are you concerned about your stock and wares, but your shop is also at risk of allowing structural deterioration on construction materials and fixtures without moisture removal and efficient remediation techniques beginning as soon as possible. Some of the most common remediating approaches we utilize include: 

  • Surface Cleaning – With the use of antimicrobial products in our inventory, we can eliminate light colonization and onset spotting from impacted surfaces. We can also use this approach as an inhibitor to spreading colonies. 
  • Abrasive Cleaning – There are times where more direct and aggressive measures are necessary to combat active colonization when it is still plausible to save the hosting material. Soda blasting and sanding can fit into this category. 
  • Controlled Demolition – Sometimes, the only solution to highly compromised construction material is removal, discarding, and replacement. We have in-house contractors to help in this regard to limit the spread of microbial threats in your business. 

Can Contents Get Protected from Fungal Exposure? 

Through on-site and off-site recovery techniques, we can protect your shop and its contents. Our Contents Claim Inventory Service (CCIS) catalogs damage, item worth, and location to have thorough records of your valued possessions. 

Microbial threats are a substantial concern for businesses, as widespread development can force your doors closed. Our SERVPRO of Putnam County team can help with a fast response when you call (845) 228-1090.

What Type of Damages Occur in a Burnt Building in Carmel?

10/16/2020 (Permalink)

fire damaged home Turning a burnt structure back into a home requires professional expertise, resources, and equipment.

Fire Damage Restoration is a Multi-faceted Task. SERVPRO Technicians Work Diligently to Return your Carmel Home to its Pre-loss condition.

What are the core methods used in fire restoration?
When a resident of Carmel experiences a house fire, it can be a traumatic event. The initial appearance of a burnt property may be tough to assess without professional assistance. When structure or contents burn, several complex reactions are occurring, which can lead to considerable damages. Many materials combust completely after catching fire. Others show charring or exterior blackening. Even walls and ceilings several meters away from the fire source can become soiled by hot smoke and soot residues. Our technicians are capable of dealing with various damages associated with a property fire and are confident of getting your home back to its normal condition, “Like it never even happened.”

What do fire restoration services offer for residential properties?
    •    Mitigation services to prevent further harm occurring and to secure it during the interim period of restoration.
    •    Cleaning the structure of the home to remove soot residues from walls, ceilings, floors, and windows
    •    Removing smoke residues and fire odors from the contents of your home, including furniture, fabrics, and ornaments

Can the firefighting procedure cause harm to a property?
Firefighting procedure secures your home from significant harm, but fire damage restoration technicians in Carmel may need to mitigate against water losses after the fact. The presence of moisture can often set soots into soft furnishings like mattresses, carpets, or upholstery. Water can also enhance unpleasant burnt odors and complicate issues relating to restoring power. SERVPRO has a roster of technicians with the skillset required to mitigate water losses in a burnt property. These often involve systematic drying of the affected area and emulsifying powders to draw moisture, and soils, from damaged surfaces.

What may additional services be required to deal with fire damage?
Some contents cleaning services may require specialists to deal with expensive artworks or furniture refinishing.
Electrical repair is usually conducted by a third-party
Reconstruction of some parts of a home, for example, staircases or kitchen fittings

Turning a burnt structure back into a home requires professional expertise, resources, and equipment. Contact SERVPRO of Putnam County at (845) 228-1090.

What are the Best Steps to Take When a House Floods in Mahopac?

9/27/2020 (Permalink)

flooded bedroom interior When flooding occurs where you sleep, fast action is necessary. Contact our experienced team for water damage remediation services.

When Your Mahopac Home Floods After a Storm, Calling in SERVPRO to Address Flood Damage is the Best First Step

Many disasters can happen to your home, but flooding happens to be the least predictable when thinking of the potential damage that may develop. Many homeowners can salvage most of their interior and belongings while only having to dispose of some items, including curtains and carpeting. In other cases, the devastation of water intrusion after a major storm can bring hundreds of thousands of dollars with significant repairs. Of course, the threat of potential mold development behind walls and other small spaces means that you need to help trained professionals. SERVPRO is available for help to ensure that you can save as much of your Mahopac home as possible.

What About Homeowner’s Insurance Coverage?

When it comes to flood damage in Mahopac, many people may not realize that their current policy does not offer flood coverage until it is too late. Even if there is the chance to qualify for a bank loan or disaster relief, such sources may sometimes fall short of all costs involved - which includes ensuring that your water-logged home is not only safe, functional, and sanitary once again.

SERVPRO knows how scary and disheartening it can be to get displaced from your home once flood damage occurs. You may worry if the structure is compromised and safe to occupy. Then, there is the worry that your family gets subjected to potential health effects from mold onset. This is where we spring into action to get to work on water extraction, drying, and sanitizing your home so that you can get back to life before the flood. We are Faster to Any Size Disaster, and our crew is here to inform you of your options for handling your flood-damaged home.

Are There Risks of Contamination with Flood Water?

When there is a massive storm, and the waters get high, there is potentially a broad range of contaminants, including:

  • Mud
  • Debris
  • Bacteria
  • Sewage
  • Chemical toxins, and more

When flooding occurs in Mahopac, it generally disrupts local sewage disposal and water purification systems. This, along with chemical spillage and overflow from toxic waste sites, creates a perfect storm for harmful contaminants.

Once this contaminated floodwater gets absorbed by the porous materials throughout your home, they bring potential hazards to your health and anyone living in your home. SERVPRO will help you to determine what must get disposed of, including items like:

  • Rugs
  • Carpeting and carpet padding
  • Upholstered furniture
  • Saturated belongings
  • Vinyl flooring, and more

Some of these items might especially call for disposal if they have been submerged in water for longer than 24 hours. Any salvageable items like those made with plastic, glass, porcelain, and concrete will have to be thoroughly cleaned, dried, and disinfected as soon as possible.

What Other Hazards Could Be Present?

Once you have a flood, it is essential to note that there may be a risk of fire in addition to water damage. Fire can become a problem because of:

  • Attempting to use any electronics or appliances that have been exposed to floodwater or moisture
  • The improper use of a generator
  • Gas line leaking
  • Water that is electrically charged
  • The inappropriate use of heating devices, and more

When SERVPRO is on the job, we can handle all of your flood damage needs. We come in so that we can fully assess your interior, never leaving any area unaddressed. During our inspection process, we take a look at:

  • Walls and ceilings
  • Electrical systems
  • Flooring and floor coverings
  • Behind baseboards and cabinets
  • HVAC (heating and cooling) systems
  • Air ducts, and more

Time is of the essence when extracting water from and drying your home. We work fast to include mold prevention while ensuring that we can preserve as many of your personal belongings as possible. All of our crew wear the appropriate personal protection equipment (PPE) for our safety and keep tracking of contaminants to a bare minimum.

When cleanup and restoration begin, we set up a staging area to have our equipment handy and ready to go. Our crew will also seal off zones within your home to keep flooded areas and unaffected areas safe from cross-contamination. The specialized methods and planning that we have in place allow us to mitigate the flood effects while continuously adjusting our course as we go along. Everything is done in unison so that we can achieve our drying goals faster.

To wrap up your restoration project, your interior is fully finished with the help of repainting, refinishing, and deodorization. All traces of the storm and subsequent flooding get removed so that your interior is back to preloss condition, just “Like it never even happened.”

Never wait when you have flood damage looming in your home. Call SERVPRO of Putnam County today at (845) 228-1090, and we will send out a crew to get to work as soon as possible.

Does Water Damage Repair by Mahopac Professionals Differ from Using Other Approaches?

9/17/2020 (Permalink)

couple on flooded floor “Like it never even happened.”

SERVPRO Helps Simplify the Renovation Exercise by Using Superior Resources to Handle Various Processes

Since water damage in Mahopac leads to financial loss and the repair processes also cost money, it is common to look for ways to minimize costs. You might wonder whether hiring a professional to handle the restoration for you increases or minimizes the costs of repairing your home. However, when you understand how a professional restorer helps improve the renovation process, cost becomes a secondary consideration.

How do professionals help during water damage repair in Mahopac properties?
    •    Establishing the true extent of damage
    •    Utilizing superior restoration procedures
    •    Safe removal of damaged materials

Although, in most occurrences, you can readily observe the areas of your property affected by the water intrusion, and damages can extend to hidden areas.  For instance, moisture can affect wall cavities, subfloors, and installations such as cabinets. Without training and specialized equipment, it is difficult to pinpoint such areas. At SERVPRO, our technicians are IICRC certified, meaning they are updated on the current water restoration procedures. We also have a variety of equipment to trace moisture spread patterns, including:
    •    Thermal cameras
    •    Pin-less or pin-type moisture meters
    •    Thermo-hygrometers

Which superior restoration procedures do professionals use to deal with water damage?
The method used to restore water loss depends on the level of damage involved. For instance, the water pooling around a property requires extraction. Stains and soiling, on the other hand, require various clean-up procedures.  Performing the procedures on your own or involving a handyman might offer only a limited set of options. For instance, apart from using mops and wet-vacs to remove water, a professional team also has specialized extractors, thus simplifying the process. Our SERVPRO team is equipped with:
    •    Weighted water extractors such as ride-on rovers
    •    Drying mats and Injectidry systems  
    •    Cavity drying equipment

Such equipment not only eases the process but can also limit the need to teardown materials during restoration.

SERVPRO of Putnam County can help simplify restoration after water damage affects your Carmel, Southeast, or Kent home. Call us at (845) 228-1090 to help. We’re Faster to Any Size Disaster.

For more about Mahopac click here.

Why Does a Homeowner See Smoke Webs After a Carmel Fire?

9/13/2020 (Permalink)

fire damaged oven in kitchen Fire damage to your Carmel home can be tricky to deal with. Contact SERVPRO 24/7 for professional remediation and mitigation services.

SERVPRO Cleans All Types of Smoke Residue in Carmel

After a plastic fire in your Carmel house, smoke particles can become electrically charged. These particles travel throughout your home to attach magnetically to oppositely charged surfaces. The smoke from plastic burning has a stronger electric charge than smoke from paper or wood. These smoke particles attract themselves to surfaces around the home, creating a web-like formation. At first glance, you may think it is a spider web. However, the smoke tags are formed by ionized smoke particles spread out over surfaces.

What Do Ionization and Magnetism Mean?

Smoke Residues Attach to Surfaces with Opposite Electric Charge

During your fire restoration project in Carmel, you may notice smoke residue sticking to different surfaces throughout your home. Ionization means that smoke particles, usually from a plastic fire, become electrically charged. Then, these electrically charged smoke molecules attach magnetically to opposite-charged surfaces. Synthetics tend to hold more of a charge than natural fibers. For example, a plastic bag might have more residue than a linen or silk dress. Ionized smoke particles also attract to metal surfaces similarity to a magnet. You may notice smoke particles attaching themselves to nails, coat hangers, and metal fixtures around the home.

How About Furnace “Puff Back?”

Oil-based fuels in heating furnaces can “explode” when the equipment is not properly maintained. This buildup includes sooty deposits, with high electrical charges, that can cause a dramatic “spider web” result in cooler corners of a structure. The soot, as aerosol particles, can also leave thick, unsightly films on surfaces like ceilings and walls. This cleanup may require painting an odor-killing primer as part of the restoration process.

How Does SERVPRO Handle Smoke Webs and Other Ionized Smoke Particles?

  • Technicians typically perform a surface test to determine the most effective way to remove the smoke residue. 
  • SERVPRO technicians attempt dry cleaning with a vacuum or broom to gently remove the smoke webs.
  • If dry cleaning smears the webs, technicians use wet cleaning techniques with cleaning solvents and water.
  • In some cases, technicians may remove items from the home for more extensive cleaning in our offsite facilities.

For help, 24 hours a day, seven days a week, contact SERVPRO of Putnam County at (845) 228-1090. We make it, "Like it never even happened."

Click here for more information about Carmel.

How Should We Handle Contaminated Materials After Flood Damage Incidents in Mahopac?

8/25/2020 (Permalink)

Home in flood water Flood damage can result anywhere in your home. Call the professionals at SERVPRO today for remediation assistance.

SERVPRO Helps in Evaluation and Restoration of Affected Properties Removing All Traces of Contamination.

Contamination of surfaces and materials is a common phenomenon after flooding incidents. Knowing how to deal with contamination is necessary to restore sanitary conditions at your home. SERVPRO helps with cleanup and removal of contaminated materials from Mahopac properties. 

How far does contamination spread in the flooded property? 

To remove contaminants after flood damage affects your Mahopac home, you need to know where to look. Although you can assume all soiled areas are contaminated, dangerous materials can spread further within your property. Common interest areas when investigating contamination include: 

  • The indoor air where particulate matter might accumulate 
  • Areas in the house where water stagnates 
  • Sections deteriorated materials than might release dangerous substances 

Since contaminants like bacteria, viruses, and other microbes, as well as dangerous chemicals, are difficult to identify through physical observation, you need a way to confirm which sections are contaminated. Even when decontaminating the entire property, confirmation is necessary after the process to establish that the effort was sufficient. 

Our SERVPRO technicians use different approaches to confirm what kind of contaminants are present in your property. For instance, we use a tool such as a Luminometer to test stagnant water or surfaces for traces of organic contamination.  We can also rely on our training to identify areas within the house that might contain harmful materials such as asbestos. Some typical sections of a house might contain asbestos which can be released during flooding include: 

  • System insulation around ducts, tanks or boilers 
  • Unique surface finishes such as textured paint coats  
  • Floor materials such as flooring felt and joint compounds such as sheetrock mud 

Is there a decontamination solution that removes all types of contaminants? 

Contamination is a complex issue that requires separate processes to resolve. The needs change on a case by case basis, so there is no single solution for all contamination-related problems.  Some of the actions necessary to eliminate contaminants include: 

  • Stopping biological processes such as microbial growth 
  • Physical removal of contaminated materials 
  • Chemical action 
  • Standard cleaning  

When our SERVPRO technicians discover organic contaminants such as bacteria or other microbes which continue developing if left undisturbed, we look for ways to limit or stop such growth. Antimicrobial products such as germicides, virucides, fungicides, or disinfectants help stop such growth. We combine such intervention with conventional cleaning processes to help remove all traces of the contaminants.  

Sometimes, mechanical intervention is the only way out of a contamination situation, especially when there are porous materials involved.  Items such as carpets, pad, and drywall readily absorb floodwaters accumulating high levels of contaminants. Physical removal of such porous materials helps eliminate all traces of the harmful materials flooding introduces into the house. Our technicians also handle the menial work involved in such removals, including cutting carpet seams, making flood cuts on walls, or slicing pads into small pieces for convenient disposal. 

Does decontamination provide satisfactory outcomes in the long term? 

Since the harmful materials introduced by floodwaters into your house can pose serious health problems, you might be concerned about the effectiveness of the decontamination efforts. Since our goal is to resolve the issues caused by the incident, “Like it never even happened,” our SERVPRO technicians take several steps to guarantee a positive outcome whether you consider the short term and long-term state of the house. The main factors that help include: 

  • Use of EPA-registered products 

The standards established by the EPA require that products meet the absolute minimums to be registered. The use of such products guarantees that the expected outcome is achieved. 

  • Ensuring physical contact with all affected materials and surfaces 

When decontaminating your flooded property, our technicians apply generous amounts of cleaning products to ensure there is the necessary physical contact that destroys harmful materials. 

  • Following product labels 

Manufacturers provide instructions on the best set of conditions for using products when they release them into the market. Our technicians follow such instructions to the letter during mixing and application to ensure maximum efficiency. 

  • Observing dwell-time, pH and temperature requirements 

The effectiveness of the best decontamination agents can be diminished if external factors such as the temperature, pH levels of the cleaning solutions, and dwell-time provided are not appropriately regulated. Our technicians make careful considerations when mixing and applying the products to ensure minimal interference.  

If a flood has contaminated your Carmel, Southeast, or Kent, property heavily, call SERVPRO of Putnam County to help with cleanup and other restoration processes. You can reach us at (845) 228-1090, at any time. We’re Faster To Any Size Disaster.

How Does Fire Restoration In Mahopac Work?

8/23/2020 (Permalink)

kitchen with broken shelves and oven after fire Dealing with fire damage on your own can leave room for many mistakes. Contact SERVPRO for professional restoration services.

To Handle Fire Restoration, SERVPRO Technicians Utilize a Range of Methods and Equipment While Working on Your Mahopac Property

Nobody wants to see their house or prized possessions ravaged by fire. However, once this happens, having a team on your side that you can trust for rapid, reliable restoration services is priceless. At SERVPRO, we understand the difficult time you are having and how overwhelming it can be. This is why we have perfected our processes to execute the handling of the restoration to your Mahopac home once you call us for help.

Can I Start Cleaning Up on My Own?

While it might be tempting to try fire restoration in Mahopac on your own, the damage goes well beyond the charred items and materials that you see.

  • Within minutes of the first spark of the blaze, your walls, ceilings, and surfaces start to discolor
  • Smoke and ash continue causing damage as well as corrosion to the materials inside the home
  • Within hours after the fire gets extinguished, appliance finishes begin to yellow
  • In just a short time, smoke tarnishes metals and creates etching on glass surfaces
  • Smoke odors remain in affected rooms for an extended period after the fire event, continuing to create problems if not adequately addressed

SERVPRO takes care of many aspects of the fire restoration process, including services such as:

  • Cleaning of carpeted and upholstered furniture
  • Tarping and boarding up
  • Washing of walls, cabinetry, and ceilings
  • Fabric and clothing cleaning
  • Soot and smoke damage
  • Water extraction and chemical cleanup
  • Controlled demolition, and more

It is vital that you understand not all fire damage is the same from one incident to another. As part of our restoration process, we identify the source and type of fire so that we can adjust our techniques accordingly. Our team also works to remediate any water damage or chemicals left behind by first responders working the fire. Everything gets handled so that your interior is left “Like it never even happened.”

Call (845) 228-1090 to talk with a member of our team at SERVPRO of Putnam County. We will discuss your need for fire restoration and send out a crew as soon as possible for an assessment.

Click here for more information about Mahopac.

How Should I Remove Water After a Flood?

8/4/2020 (Permalink)

heavy rain on roof; frees in background Did you know floodwater is contaminated? SERVPRO has the training and protective equipment to remove the water.

SERVPRO Technicians Use Several Techniques to Remove Flood Water in Mahopac Properties 

As a homeowner in Mahopac, dealing with the mess and damage from floodwater after the water recedes is daunting. It is essential to reach out for professional assistance as soon as possible to mitigate possible secondary damage such as mold growth, warped flooring, and now needed demolition. SERVPRO's emergency response team is available twenty-four hours a day, seven days a week. We're Faster To Any Size Disaster. While waiting for the professionals to arrive, you can sop up excess moisture with old towels or rags to begin the cleanup process. We only suggest this if you wear sufficient personal protective equipment such as rubber gloves and boots, facemask, and clothing to prevent contact with the probably contaminated water. 

Is Flood Water Contaminated?

Water Present in Flood Damage is Black Water (Level 3)  

Although floodwater may look clear after flood damage in your Mahopac house, it is essential to note that the EPA considers floodwater Category 3 contaminated water. Since the water comes from outside, it can contact harmful microbes like bacteria or viruses. Groundwater always contains contamination, however it is crucial to maintain safety considerations. Allow SERVPRO to inspect for risks and hazards. 

What Are the Components of Water Removal?

  • Extraction: Technicians remove the water with extraction equipment such as portable hand-held extractors, or roving extractors that remove more substantial quantities of water. 
  • Disposal: Technicians dispose of water according to local and state regulations. Depending on the volume of water, we may need to take it offsite for proper disposal. 
  • Drying: Through the combined use of dehumidifiers and air movers, technicians dry the air to standard RH relative humidity levels. Flooring, upholstery, and other surfaces also dry more fully using this equipment.  

For 24/7 assistance returning your home to preloss status after a flood, Contact SERVPRO of Putnam County at (845) 228-1090. 

More about Mahopac.

What Processes Are Necessary to Complete Water Removal in Carmel Homes After Pipes Leak?

7/31/2020 (Permalink)

Water leaking from a silver pipe. Water damage due to a pipe leak can get extensive, SERVPRO will help you with the damage.

SERVPRO Helps Expedite Water Extraction, Locate Hidden Moisture Pockets and Perform Finishing Services Like Deodorization 

A pipe in your house can spring a leak at any time because of reasons such as changing temperatures or high pressure. Although the water is released into the house almost instantaneously, the process of removing it might not be that easy, considering it might cause some damages in the areas it reaches. SERVPRO can help restore your Carmel home to its preloss state by providing highly trained technicians and other critical resources.

Are there crucial steps that must be performed during water removal from Carmel homes?

  • Extracting all visible water
  • Scoping the property for hidden moisture
  • Performing water remediation

After realizing there is a water leak in your Carmel home, the steps, you take next play a significant role in determining the outcome. Extracting any standing from the structure fast can help prevent the spread of damages or limit the extent of any damages that occur. A quick extraction is indeed crucial because the absorption rate of most materials in the house, including wood and concrete, is much faster compared to the drying rate. Completing the extraction before the materials become saturated cuts down the recovery time and costs. For instance, it can take over 4 days to reduce 85% moisture content in wood to around 25%, so removing water before it causes such high saturation brings down the recovery time. 

Our SERVPRO technicians use high-powered water extractors that can cut down the time it takes to remove all standing water from your house. We chose the extraction equipment based on the circumstances of the incident. We have a vast stock of equipment that we can use to extract water, including:

  • Truck-mounted water extractors
  • Portable wet vacs
  • Submersible pumps
  • Weighted water extraction tools

How often does water reach hidden areas within the property?

Water moves through openings or materials. Even the air can transport water through the processes of evaporation and condensation. Therefore, there is always a possibility that water might end up in the ceiling, wall, or floor cavities. Water can also pass through the grout, thus penetrating beyond impervious surfaces such as tiles. 

Our SERVPRO technicians check for signs such as sagging ceiling panels, peeling paint, or soft drywall, which are indicators that the spilled water might have found a way into hidden areas within the property. Sometimes we also use tools such as Borescopes or thermal cameras to inspect areas where we suspect there is damage beyond the surface. 

Removing water hidden within cavities requires some form of demolition to help release the water. In case of water within the wall or ceiling cavity, our crew drills weep holes to release the water through a gravity-aided flow. We can also create broader vent holes to help push dry air into the cavities using specialized cavity-drying equipment. In a case of significant flooding, flood cuts are necessary. We cut a few inches above the waterline, removing all the soaked drywall and insulation. 

Is water removal enough to restore my home?

When a water spill is significant enough to require assistance from professional water restoration companies, it is also likely to require additional remediation processes apart from the removal of standing water. For instance, the excess moisture is likely to spark mold development within the property. Our SERVPRO team can help address this in three different ways, including:

  • Preventing mold development
  • Cleaning areas where mold develops
  • Removing moldy materials

If possible, prevention is a better solution since it is less tedious and cheaper. Since mold starts developing 24-48 after materials are exposed to water, taking proactive steps can help prevent development. In addition to expediting water removal and drying, our technicians also apply products with antimicrobial properties in the areas we remove water from because such products help stop microbial growth. 

The house might also develop unpleasant odors after a water intrusion, mostly due to microbial growth processes, soils, or finishing products such as paints.  Deodorization can help eliminate such odors. Our technicians take different approaches to deodorize the affected property. For instance, we mix specially formulated water-based deodorizers with the cleaning solutions we use to wash soiled areas ensuring that we not only remove the dirt but also leave a sweet scent. We can also spray or fog a deodorizing agent into the house after cleaning.

Water removal is an elaborate process that requires the right resources to accomplish the intended goal. Call SERVPRO of Putnam County at (845) 228-1090 to help address any issue that you face after an incident at your Mahopac, Southeast, or Kent property, "Like it never even happened."

What Should I Do if a Pipe Breaks Inside My Mahopac Tire Shop?

7/25/2020 (Permalink)

water overflowing bucket in an office building Water damage can occur at any time to any business. Make sure you contact SERVPRO for water removal and remediation for your business.

For Water Removal Inside Your Tire Shop in Mahopac Call SERVPRO

If a pipe running to your bathroom or waiting room inside your Mahopac tire store gets a crack inside it hundreds of gallons of water could pour into your building. If your tire shop is mostly constructed out of concrete and cinder block, the damages could be minor since those materials can withstand small amounts of moisture.

What happens if my concrete or cinder blocks get wet?

During most commercial water removal projects in Mahopac, moisture can soak into many of your shop's building materials and structural components, including your concrete floors and cinder block walls. Your cinder blocks or concrete masonry units (CMU's) are made of cement gravel and water, which makes them porous. However, most cinder blocks get coated or painted with a vapor barrier that helps them withstand moisture.

How can you tell if my cinder blocks got wet?

  • Initial Inspection- Since cinder blocks, all have large gaps inside them, water can sit in the cavities. Our SERVPRO technicians can use a non-penetrating moisture meter to find out where the moisture went inside your cinder blocks. However, the paint on the outside of a cinder block can work as a vapor barrier and hold moisture inside the cavities. Therefore, in some cases, we can drill holes on lower mortar joints to let water drain out.
  • Restorability- According to the industry's standards, cinder blocks can be restored when dealing with clean, grey, or black water sources.
  • Drying Procedures- To dry out your cinder blocks, holes must first be drilled into lower mortar joints to drain all of the liquid H2O. If necessary, we can drill larger holes into the mortar joints so that air can get pushed into the cavities. We can also use injection drying equipment to push air into the cavities in your shop's cinder blocks if needed.

If your cinder block walls and concrete floors in your tire shop ever get wet after a pipe breaks, call SERVPRO of Putnam County at (845) 228-1090 any day of the week.

Click here to learn more about Mahopac.

A Leaking Water Heater Caused Water Damage in My Property. Where Should I Seek Help?

7/17/2020 (Permalink)

Man fixing hot water heater Homeowners have to deal with many things which may include water damage. Contact SERVPRO right away.

Contact SERVPRO Technicians in Southeast to Help You with the Water Damage Restoration Process

In the past, it was common for people to consider the homes that water had devastated as lost. Fortunately, the technological innovations that professionals use these days can restore your Southeast home to its former state. The process is challenging since it involves a thorough inspection, water removal, drying process to ensure no pockets of moisture remain.

How do you restore a property?

After inspecting water damage in your Southeast property, our SERVPRO technicians can begin extracting the stagnant water using portable pumps. We extract as much water as possible to hasten the drying process. If water remains standing in your home for over 48 hours, microbes can multiply. Items in your property, such as furniture and carpets, can also sustain significant water damage. 

Can you prevent mold growth?

The best way to prevent mold growth is to begin the drying process quickly. Stagnant water creates the ideal habitat for mold to thrive. Therefore, it is essential to take countermeasures as soon as possible. We have advanced products that help us treat affected areas and make it unfavorable for mold growth. We can use concrobium, which is an antimicrobial product that destroys 99 percent of organisms it comes across on the surfaces where we apply it. If we come across mold, we use the most effective technique of treating the affected area. This includes removing moldy materials. 

How can you dry my property? 

After a water intrusion incident, water can get to many different places. Therefore, even after using pumps to remove the water, your property may still have moisture, especially in confined spaces. Over the years that we've been in business, we have learned various drying techniques that we use depending on the level of the damage. We can use air movers to speed up evaporation at the surface level and minimize the drying time for porous materials such as:





Our SERVPRO technicians can also use refrigerant dehumidifiers to remove moisture from the air. These dehumidifiers work similarly to an air conditioner. It may be necessary to rebuild parts of your water damaged home. We can remove and replace severely damaged structures and contents such as drywall, shelves, carpets, and ductwork. 

It is possible to incur costly losses due to water damage. Contact SERVPRO of Putnam County at (845) 228-1090 to save your valuable items and restore your property to its preloss condition.

More information about Southeast.

Can Soot and Smoke Odors in My Mahopac Business Be Eliminated Without Replacing Everything Affected?

6/28/2020 (Permalink)

Close-up shot of fire If you ever need help cleaning up in the aftermath of a commercial fire, call SERVPRO of Putnam County.

Soot and Smoke Odors in Mahopac

SERVPRO, a Local Mahopac Company, is Often Able to Successful Remediate Fire-Damaged Businesses Without Having to Replace Everything Impacted by the Fire.

Fires at Mahopac commercial properties are a relatively common occurrence. Carelessly discarded cigarette butts, spontaneously combusting flammable inventory items, wind-blown wildfires, and fires spreading from neighboring establishments are all potential causes of these commercial disasters. These unforeseen situations usually arise without much warning and can lead to substantial losses. Fires can close your firm for extended periods, robbing it of revenue, damage or destroy your valuable inventory and business document, and even lead to the failure of your entire enterprise. With that said, companies like SERVPRO can help you avoid, mitigate, or overcome these catastrophic issues.

What Kind of Fire-Damaged Business Properties Can Be Successfully Restored?

SERVPRO’s technicians are highly trained and experienced in handling commercial fire damage in Mahopac and its environs. The firm itself is certified by the trusted Institute of Inspection Cleaning and Restoration Certification (IICRC), and the organization has credentialed company experts in such fields as Fire and Smoke Restoration, Odor Control, and Upholstery & Fabric Cleaning. Our company has extensive experience in effectively remediating fire damage in the following types of commercial, industrial, and residential structures:

    •    Large, high-rise office towers
    •    Small office buildings
    •    Hotels and motels
    •    Big-box retail stores
    •    Small retail establishments
    •    Restaurants of all sizes
    •    Industrial & manufacturing sites
    •    Apartment and condo complexes of all sizes

SERVPRO, from its experience, clearly understands the different measures necessary to successfully deal with fire damage in each of these types of buildings.

What Time and Money-Saving Services Does SERVPRO Offer?

In remediating your commercial structure, our workers first try to restore fire-damaged materials instead of simply replacing them.  This allows us to save you time and money. Some of the services and areas of your home we focus our efforts on are:

    •    Fire damage mitigation
    •    Removing smoke soot from structural elements like floors, walls, ceilings, and attic rafters
    •    Fire-related odor control
    •    HVAC system cleaning
    •    Furniture and personal property restoration
    •    Destroyed component reconstruction

All of these services seek to minimize the effects of a fire, restore damaged structural elements and personal property, eliminate airborne fire-related particulate matter, and control odors.

How Exactly Does SERVPRO Cleanup Soot and Neutralize Smoke Odors, Without Having to Discard Most Fire-Impacted Materials?

SERVPRO technicians handle all commercial fire damage in a methodical way. They employ various sophisticated cleaning and restoration measures to save as many fire-damaged materials as possible. This also enables us to get jobs done more quickly. The following list details some of the many ways we work to return your property to its pre-fire condition:

    •    Cleaning glass and windows with low-alkaline glass cleaners
    •    Removing non-grease-based residues with dry sponges
    •    Cleaning dry and oil-based residues from wooden, metal, and painted surfaces using wet methods
    •    Using both wet and dry methods to remove soiling from various structural elements and household contents
    •    Employing peroxide active cleaning methods to remove thick soot from fragile surfaces
    •    Remediating HVAC systems with general-purpose detergents and deodorants, and ultra-low volume (ULV) foggers

The results of all these efforts are that we save more damaged materials and restore your home to its pre-fire condition more quickly.

As a Mahopac business owner, the last thing you ever want to experience is a catastrophic fire.  Even relatively small blazes can do substantial long-term harm to your bottom line. Inventory could be impacted or destroyed, the structural integrity of your business facility could be compromised, and, if a fire is severe enough, your commercial site might be closed for days or weeks as repairs are completed. With all that said, you should not ignore the very real possibility that one day your site might suffer fire damage.  Therefore, as a responsible business operator, you should know what can be done if such a disaster befalls your commercial structure. Also, in order to limit losses, you should prepare to act quickly in the event of a fire. In general, the sooner you address the resulting fire damage, the faster and cheaper it can be repaired.

Commercial fires often affect owners, customers, employees, and communities. They rob these various parties of income, service, and economic contributions. As a result, business fires can be traumatic for numerous people in a town or city. If the impacted firm is big enough, it may even affect an entire town, city, or region. It is for all of these reasons that business owners should remain vigilant against fire risks and remediate any fire damage done to their businesses as soon as possible.

If you ever need help cleaning up in the aftermath of a commercial fire, call SERVPRO of Putnam County at (845) 228-1090.

What Causes Bathroom Sink Leaks?

6/18/2020 (Permalink)

leaking under sink drainpipe; blue background Inspect the plumbing under your sink often for signs of leaks.

IICRC-Certified Technicians Perform Water Restoration Services for Southeast Homes 

Whether the source is as simple as a loose connection or requires more thorough repairs, a bathroom sink leak can wreak havoc on your under-sink cabinetry and create a thriving environment for mold. Catching a leak too late can mean higher repair and replacement costs for Southeast homeowners without professional help. 

If your Southeast home needs bathroom water restoration services, SERVPRO technicians are available 24/7 to remove water damage, eliminate microbes, and restore or replace your cabinets. 

Troubleshooting a Bathroom Sink Leak 

  • Loose connections. One of the most prevailing causes of a sink leak in your bathroom is easily rectified by tightening the retaining nut with a pipe wrench and adjusting connections with channel lock pliers. Reapply plumber’s tape where needed.
  • A malfunctioning drain flange. The metal “collar” surrounding your drain can crack or erode over time, which can often be fixed by removing the old plumber’s putty and replacing it with new material.
  • Some pipes may require replacement. Before attempting replacement yourself, shut off the water in your home and take your old assembly to a hardware store to determine what size sink trap and tailpiece you need. Make sure to have plumber’s tape ready to cover visible pipe threads and get new slip nuts. 

SERVPRO Dries Bathroom Cabinetry to a Pre-Loss State 

SERVPRO technicians use a combination of air movers and dehumidifiers to address water damage after extracting the bulk of moisture with tools like extraction wands. Before drying can begin, however, technicians can prepare your cabinetry by removing the toe-kick and drilling small holes to facilitate an even distribution of airflow. We sanitize water-affected spaces with EPA-registered antimicrobials. 

SERVPRO of Putnam County helps homeowners save with mitigation services that are Faster to Any Size Disaster. Call (845) 228-1090 for cleanup 24 hours a day, seven days a week. 

More about Southeast.

Why Can’t My Cleaning Crew Handle My Carmel Office’s Mold Damage?

6/10/2020 (Permalink)

black mold on the wall We’re Faster to Any Size Disaster!

Mold Removal Companies Like SERVPRO Follow EPA Protocols Resulting in the Best Outcomes for Carmel Businesses

Mold growth is unlike other kinds of dirt or staining found in your Carmel business office. Your housekeeping staff might express a combination of embarrassment that the mold or mildew exists, and reassurances indicating they feel confident they can eradicate the microbial growth. Without taking anything away from their dedication to your business, it is a far more reasonable plan to seek for a mold remediation expert.

What Is Mold Remediation?

When you struggle with a fungal infestation on the walls, floors, or other areas of your Carmel offices, hiring mold removal companies with proven positive outcomes is critical. It is essential to understand that, strictly speaking, it is not possible to remove all mold spores from typical office environments. Our focus is to mitigate the conditions contributing to the mold proliferation and to remediate the damage done by active mold colonies. This forms the basis of mold remediation protocols developed by the Environmental Protection Agency (EPA):

    •    Locate the mold
    •    Contain the mold-infested space
    •    Remove the mold
    •    Clear away the debris
    •    Apply EPA-registered antimicrobials to minimize rebound
    •    Eliminate the cause of mold growth to inhibit future outbreaks

What Is the Number One Predictor of Mold Growth in Any Space?

Whether in residences or commercial buildings, active and progressive mold growth always requires a water or moisture source. SERVPRO crews arriving to address your mold damage inspect your structure to determine where the moisture comes into the equation. Even as we take steps to remove the current mold outbreak, we are mindful that a plan must be created to fix the leak, lower the humidity, avoid the spills, or take whatever steps are needed to remedy the moisture problem.

The mold remediation team at SERVPRO of Putnam County reacts quickly to your current mold issues but urges long term protection to avoid future problems. Call us at (845) 228-1090 to discuss your options.

Why Should I Call Trained Restoration Technicians After a Fire?

5/28/2020 (Permalink)

fire damaged foyer Fire damage creates a stressful event for homeowners. SERVPRO has the equipment and experience to make your home, "Like it never even happened."

Fire Damage Addressed by SERVPRO Cleans Up Your Mahopac Home Faster and Safer Than DIY Methods Alone 

A Mahopac house fire is devastating no matter the size or the cause, so you must act fast to minimize loss after extinguishing the fire. Waiting too long to start the cleanup leaves you with lingering odors and the chance of secondary damage. There is also the potential threat of mold growth if moisture is left behind from the process of dousing the flames. Calling in trained experts gives you the prompt action you need to make it just "Like it never even happened." 

The Fire is Out, What Now? 

SERVPRO is here when you need us with 24/7 emergency services to help you face the Mahopac's fire damage that ripped through your home. We come in to assess the debris and structural damage throughout the home, while also remaining mindful of airborne threats and hidden moisture. Our crew chief works with the team to formulate a plan using our specialized process to determine the best tools and equipment in our arsenal to address your cleanup project. Early mitigation and specialized techniques for cleaning up stubborn soot and smoke residue cut back on the damage severity and any potentially hazardous and long-last effects. 

What is Your Company Able to Do for Fire Restoration? 

We remain mindful of any cracks or crevices throughout your interior where the residue from soot and smoke may have traveled. Our skilled technicians remove all debris and damaged materials so that we can smoothly transition into the restoration and replacement steps. We always treat each job as unique and utilize our resources in the best way possible, such as: 

  • The removal, or pack out, of any personal belongings that would benefit most from off-site cleaning at our facility.
  • Inspecting structural elements thoroughly to ensure safety.
  • Inhibiting corrosive action and further damage to all surfaces by carefully removing soot.
  • Cleaning all ceilings, walls, and other surface areas safely to salvage whatever possible.
  • If smoke permeated into the walls and insulation, we can remove the first few inches and replace it with new insulation. 

Why Call Your Team Rather than Cleaning the Damage Myself? 

Charred debris and stubborn odors linger for a long time after a Mahopac fire, primarily when they do not get addressed with professional techniques. We recommend intervention from our IICRC-certified team after a fire in your home for several reasons: 

  • Toxicity left behind from charred debris and residue is a potential health hazard for you and your family after a fire. SERVPRO arrives and gets to work fast while wearing personal protective equipment (PPE) to work as safely as possible for you and our team.
  • It is not uncommon for ceilings, walls, and floors throughout your home to be unstable after a fire. We carefully assess your structure to determine what needs attention first.
  • Whatever chemicals or water used to put out the flames need cleaning to inhibit secondary damage. We use specialized extraction techniques and moisture detection tools to be sure nothing is left behind.
  • Our detailed plan of action tells us the cleaning agents and methods required on all of the different materials and surface areas throughout your home. This plan is essential so our team can salvage as much as possible while also determining what must be entirely removed and replaced.
  • Disinfectants and cleaning agents approved by the EPA allows our team to effectively clean and disinfect your interior so that everything is ready for you to enter once again. 

We Address Charred Building Materials  

Charring is a common find with fire damage restoration, and our team has the skills and experience to address everything to get your structure back to preloss condition. 

  • If the wooden studs within your walls are slightly charred, we have special techniques to remove the charring only. We can strip away the charring so that it can be sealed and refinished, if necessary.
  • Should we find that the charring is substantial, we may be able to use steel brushes. In some cases, we use soda blasting or dry ice blasting to pull away more charring successfully. 

What About this Discoloration and Sticky Residue on My Belongings? 

Our skilled crew's cleaning methods to clean this smoke and soot residue depend on several factors. During a fire, the hot smoke travels through the home to flow through walls and penetrate porous materials. The type of smoke created plays a role in the exact measures taken during restoration. We can use wet or dry-cleaning methods to pull up this residue and restore your belongings and surface areas to like-new condition. 

SERVPRO of Putnam County is here when you need help with harsh fire damage in Mahopac. Have a crew deployed to your location in as little as four hours or less by calling (845) 228-1090.

What Should I do When a Pipe Bursts in my Mahopac Home?

5/25/2020 (Permalink)

Flooding Bedroom Interior We’re Faster to Any Size Disaster!

Flood Damage in Mahopac

After shutting off the water supply to prevent further losses, contact your insurance provider and professional restoration service. SERVPRO is an expert restoration company that can bring your Mahopac home back to its preloss condition.

How Much Water Spills from a Burst Pipe?

When a water pipe bursts, it can eject up to four hundred liters an hour into your home. It can be challenging to move gallons of water from your property without using a professional flood damage restorer in Mahopac. SERVPRO responds quickly to emergency call-outs and can efficiently drain your property to prevent further damage. Our crew chiefs have extensive experience in dealing with flood recovery and can quickly assess the situation before putting in place a sound restoration strategy.

Should I Worry About Water Contamination from a Burst Pipe?

Problems in your home's plumbing system are frequently clean water emergencies. This means that there is a low chance of water contamination with many of your possessions and building materials salvageable. However, even clean water contains some microbes. These microbes can reproduce and escalate a clean water emergency into a grey or black water emergency overtime- as little as seventy-hours in some cases. You must reach out to professional restorers as soon as you discover flooding in your property to limit loss.

What Damages can Occur from Burst Pipes?

    •    Large amounts of water in a property can put pressure on a building's frame and warp natural construction materials like wood
    •    Mold thrives in the presence of moisture which can quickly spread throughout the house
    •    Water migration into subfloors and wall cavities can require lengthy structural cavity drying procedures
    •    Water stagnation can affect possessions and items like carpets causing permanent damages.

How can you Prevent Water Damages after a Pipe Bursts?

The strongest method of mitigating loss is to remove excess water and thoroughly dry the affected area. SERVPRO can deploy powerful electric submersible pumps to transport water out of the property. In smaller areas, our team can use water extractors as well as equipment like air movers to increase the drying procedure and restore your home.

If a water emergency strikes, contact SERVPRO of Putnam County at (845) 228-1090.

Who Can I Call to Apply a Disinfectant in My Mahopac Office?

5/24/2020 (Permalink)

female wiping a white computer monitor with a blue rag Remind employees to wipe down everything on their desks. When the job calls for more, call SERVPRO.

SERVPRO Teams Can Disinfect Offices in Mahopac on Your Schedule 

The US Department of Homeland Security has created guidelines to designate certain businesses as essential, which will remain open and operating during the mandatory shutdown. They provide the things we need to maintain some level of consistency for basic living including, grocery stores, all food and beverage stores, laundromats, gas stations, hardware stores, healthcare offices, and skilled trades such as electricians, plumbers, and vehicle repair shops. Essential infrastructure in Mahopac is also vital at this time, including utilities, garbage pickups, and public transportation, as well as services such as law enforcement and companies with the resources to support businesses with preventing the spread of germs.

SERVPRO can help keep the environments that essential businesses occupy clean to protect the Mahopac employees and the public who need to utilize these services.

What sanitizing agents does SERVPRO use to help with the cleaning and application of a disinfectant?

  • We utilize EPA-Registered List N cleaners and disinfectants
  • To effectively apply these products, SERVPRO technicians adhere to instructions specific to each cleaning agent, including application methods, dilution requirements, contact and dwell times, and viral pathogen cleanup instructions approved to mitigate any contaminants.  
  • Our SERVPRO crew administers products to high-touch surfaces with powered applicators such as thermal and ULV foggers, misters.  
  • Our equipment and crews are suitable for any size facility from large manufacturing plants to retail stores, food preparation facilities, or even a small medical office.

SERVPRO of Putnam County provides cleanup service that is Faster to Any Size Disaster so that your facilities stay safe. Whether you need a one-time cleaning service call or want to set up a more regular schedule, please call us today at (845) 228-1090.

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

How Do I Remove Water Damage from My Attic?

5/20/2020 (Permalink)

view of attic in home Attics are frequent locations of water damage. Inspect your attic often.

Mahopac Residential Water Damage Cleanup Pros at SERVPRO Stand Ready to Help 

Roof damage and storms are not the only causes of attic water damage. Pipe leaks and HVAC malfunctions can also affect this already vulnerable area of the home. A fast and proactive response is the optimal way to minimize repair costs and property loss. 

When HVAC or plumbing issues affect your home's safety and comfort, SERVPRO is ready to provide cost-effective water damage mitigation for your Mahopac residence. This team is available for cleanup 24 hours a day, seven days a week, to assist homeowners with any size disaster. 

What Can I Do to Prevent Attic Water Damage? 

Minimize attic water damage with ventilation, insulation, and maintenance. Keep these tips in mind: 

  • Ensure that your attic has proper ventilation. This ventilation reduces the humidity of the space, but it can improve overall indoor air quality.
  • Check on your insulation. Insulation in your attic should be thick, dry, and soft. Moist, thin, or flat insulation can create humid conditions that allow condensation to damage your attic.
  • Make sure appliances vent outside. IF vents in your home blow into the attic, your ducts may not be able to handle that much moisture. 

How Can SERVPRO Dry My Attic? 

This team uses a combination of centrifugal air movers and commercial grade dehumidifiers to pull moisture out of surfaces and isolate it for disposal. Refrigeration coils and desiccant materials are common materials used for dehumidification. 

While low-grain refrigerant dehumidification is ideal for general drying down to approximately 20% relative humidity (RH), they are not ideal for every surface that needs drying. Desiccant dehumidifiers are an excellent option for drying structural materials that require even lower humidity levels for restoration, like hardwood and plaster. 

SERVPRO of Putnam County has the tools and techniques needed to keep your home looking, "Like it never even happened." Call (845) 228-1090 for restoration services at any time of the day or night. 

More about Mahopac.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Mahopac, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Putnam County today at (845) 228-1090 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Will My Flooded Mahopac Home Ever Get Back to Normal?

4/30/2020 (Permalink)

aerial picture of flooded residential area When our area faces flooding, many homes can be affected. If your home gets flooded, call the certified technicians at SERVPRO right away.

Calling in the Help of Trained Technicians at SERVPRO Ensures Your Mahopac Home Is Restored Quickly After Flood Damage

Water infiltration due to heavy storm rain in Mahopac can wreak havoc throughout the basement or first floor of your home. This potentially contaminated water is not only a threat to your health but also your home’s structure and all of your belongings. Hiring trained flood restoration technicians like our SERVPRO team gets you the prompt service you need.  We’re Faster To Any Size Disaster, and we are available when you need us, 24/7.

How Do You Assess My Property After the Flood?

Following flood loss, your interior must be thoroughly assessed. Once SERVPRO arrives to determine the level of flood damage in Mahopac, we can put a solid plan into action. Because safety hazards are common with floodwater, we take all of the necessary precautions before starting the water remediation and restoration plan. Some of the steps that we take to ensure a safe environment for everyone on the worksite includes:

  •   Scoping the property for any potential electrical hazards
  •   Testing the flood water to determine the level of contamination 
  •   Placement of ground-fault circuit interrupters (GFCI) on various electrical equipment
  •   All of our team members wear appropriate personal protection equipment (PPE)
  •   We work diligently to locate any areas where mold can grow.

How Does the Flood Cleanup Work?

Once our team onsite has a plan in place, we use professional-grade pumps and extraction tools to bring as much water out of your home as possible as quickly as we can. After all standing water is removed, our team then uses a unique formula that tells us how many drying implements to place throughout the flood loss zone in Mahopac. We use drying equipment, such as:

  •   Industrial fans
  •   Air movers
  •   Dehumidifiers

While some homeowners try the DIY route for cleaning drying their interior, you should know that there is a significant difference between industrial-strength and consumer equipment. SERVPRO uses high-powered centrifugal air movers that help increase airflow in the space so that any embedded moisture rises. From there, the dehumidifiers work to capture the moisture from the air.

What Do You Do to Stop Foul Odors from Developing?

Along with the use of powerful pumps to extract the standing water in your home, our skilled technicians also remove any porous materials such as carpeting and padding. In most flood water situations, these materials must be disposed of and replaced entirely. Here is what we know about microbial growth and how it can impact your home:

  •   All surfaces are susceptible to mold and mildew growth, with saturated porous materials and hidden moisture pockets posing the most significant threat
  •   Microbial growth can begin to develop within about 24 to 48 hours of the start of the flood loss
  •   The application of antimicrobial agents to the surfaces throughout your house help to slow and inhibit microbial growth

Why is Moisture Such an Issue?

Any humidity or moisture left in your home after flood loss should never be ignored. Failing to locate and address all water and hidden moisture pockets can bring about dangerous mold. It is our goal to keep all clients safe from the infestation of mold by providing same-day cleanup. If any of the walls within your home show water damage, flood cuts are made just above the waterline. The damaged drywall is removed to allow for ample drying, then replaced to make the walls look like their preloss condition.

We Implement Special Drying Methods When Necessary

If you have hardwood floors within your home impacted by the flood, we have specialized drying methods. A drying application known as “tenting” may be used to extract moisture from floorboards. By using plastic sheeting taped to the floor and placing air movers and desiccant dehumidifiers, our team can force warm air in and then extract the vapor. 

In some instances, we may use drying mats strategically placed on the floors. These drying mats must be moved regularly throughout the drying phase so that the boards do not suffer permanent damage from over-drying, such as splintering. After the humidity levels and moisture content is back to normal, any slight crowning or cupping of the flooring can be sanded lightly before the surface gets refinished.

How Can I Be Sure My Interior is Safe?

For the final steps of the flood damage cleanup, our trained technicians double-check to ensure structural integrity. We inspect all areas that were impacted by water, and each surface gets thoroughly cleaned and disinfected with EPA-registered products. Our team also generates a detailed report of the cleanup for you to have that goes over all repairs. 

Whenever you find yourself in need of emergency flood damage restoration, you can trust our team at SERVPRO of Putnam County to be there. We are available 24/7 for water cleanup and restoration to make everything “Like it never even happened.” Give us a call at (845) 228-1090, and we will send a team out as soon as possible to get started with your assessment.

We Have The Best Techniques To Restore Your Mahopac Home After A Flood

4/16/2020 (Permalink)

A ceiling caving in after a storm hit This homeowner experienced major storm damage to their home after a tornado ripped through the area. We arrived right away and began restoration.

Flood Damage Restoration In Mahopac Could Involve Spot And Stain Removal

Winter storms that come through the Mahopac region can bring with them high-speed winds. When it gets windy during a storm, it is possible that objects like rocks or branches can get blown into your roof's shingles or a window and create a hole for moisture to enter. If the breach in your structure occurs in the middle of the storm, there is a chance that rain or snow can enter your home.

Broken windows or roof shingles can also cause other water on the roof of your house to enter your structure. Before beginning any flood damage work in Mahopac, a professional restoration company such as SERVPRO first finds the leak and seals it to keep moisture from entering. Next, we can take several steps to mitigate any moisture-related issues present.

When the contents and building materials inside your house get wet, your carpets especially can start to attract dirt and soils. Water coming into your home from the outside can also contain dirt and cause your carpets to stain. After our SERVPRO technicians remove all of the moisture from your structure using extraction and drying procedures, our last step is to conduct a final cleaning process, which can include cleaning your affected carpets.

When cleaning carpets, our SERVPRO crew pays extra attention to any stains or spots that exist on your floors, caused by flood damage. We can treat high-traffic areas, stains, and spots before we clean them to help remove them. The first step to removing spots is to vacuum up all of the loose debris on the carpets.

Next, we determine what type of soiling exists. Soils can either be tracked in or dropped in, and we start by trying to figure out what made each stain. Once we know what caused the staining, we can then implement the best carpet cleaning detergent and spot removal agent for each specific spot. The general rule is that like cleans and dissolves like so oil-based stains are best removed with oil-based products, and water-based spots get cleaned well water-based solutions.

If you ever have rain or snow enter your home during a winter storm, call SERVPRO of Putnam County at (845) 228-1090 24/7. We're Faster To Any Size Disaster.

See more about Mahopac.

How Can My Fire-Damaged Home Get Cleaned After a Disaster?

4/4/2020 (Permalink)

small SERVPRO sales car in front of volunteer fire department Even Fire Departments Rely on SERVPRO for Cleanup and Odor Removal from Garrison to Mahopac

Not All Mahopac Fires Require Extensive Restoration, but Our SERVPRO Team Can Help with Cleaning and Odor Removal.

Smaller house fires in Mahopac might seem like less work initially, but in many ways can be as time-consuming and demanding to restore as more significant structural disasters. Meeting the needs of the occupants of the house means prioritizing areas that could present health hazards to those exposed or might make comfortable living a challenge when the family does not relocate.

What Does Professional Cleaning Entail?

While there might be many ways to address the fire damage in Mahopac homes after a smaller blaze, a professional cleaning can often address most of these most pressing and immediate concerns. We have an entire roster of cleaning technicians accredited in Fire and Smoke Restoration (FSRT) and Odor Control (OCT) through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) Some of the mitigation tasks that begin soon after arrival include:

  • Debris Removal
  • Surface Cleaning
  • Dry Vacuuming
  • Soot Removal

How Can I Get Rid of Foul Odors?

Deodorization is one of the common elements to nearly every single house fire, regardless of its size or severity. Smoke and burning odors can even become more intense without mitigation practices like the debris removal and surface cleaning mentioned before. Removing and neutralizing harsh, noxious odors can fall to advanced tools of the trade like our:

  • Thermal Foggers--these units can superheat deodorizing compounds to a gas state, allowing the compound to penetrate porous materials and neutralize trapped odors in structural elements and contents.
  • Hydroxyl Machines-- using the power of UV cleaning, hydroxyl machines can neutralize odors throughout an open area. An onboard HEPA filtration system can also help to reduce circulating harmful particulates in the air as well simultaneously.

No matter the size or severity, fire losses in your home can be a devastating force without the appropriate mitigation and cleaning response. Call our SERVPRO of Putnam County team 24/7 at (845) 228-1090.

Did You Know SERVPRO is Certified for Lead Cleanup in Mahopac

3/25/2020 (Permalink)

EPA Lead Safe Certified Firm Logo We are certified and have the expertise to remove lead from your home. Call us today!

Get EPA-Licensed Lead Cleanup From SERVPRO 

Historic homes offer a unique charm and character that contrasts with the way homes are constructed today. However, these gorgeous buildings often have lead-based paints. An estimated 87% of homes built before 1940 have lead paint on their walls. When disturbed, these surfaces can produce chipping or hard-to-detect dust that can affect the safety of a structure. 

If your Mahopac residence requires lead abatement, SERVPRO technicians are available 24/7 to clean your home and make it a safer space for occupants. Your local SERVPRO is an EPA-certified lead-safe firm (#NAT-F114159-2) and is RRRP certified, meaning they are licensed to offer cleanup and renovation for homes with lead-based paints. This team complies with both EPA and Institute of Inspection, Cleanup and Restoration Certification (IICRC) standards for safe, effective removal of lead materials from your home.  

Protecting Your Family from Lead 

To minimize your family's exposure to lead dust and paint chips: 

  • Clean walls, windows, floors, and other surfaces regularly. You can use an all-purpose cleaner with warm water or specialized cleaners made for lead-painted surfaces.
  • If you notice paint chips, clean them immediately. 
  • Wash sponges, mop heads, cleaning rags, and other multi-use cleaning materials after cleaning.
  • If you are renting your property, contact the landlord immediately if lead paints are peeling or chipping 

SERVPRO's EPA-Approved Lead Cleanup

Cleanup protocols break down into three steps:

  • This process ensures that lead dust and paint chips do not contaminate the air, water, or other areas of the home.
  • We perform renovation with tools and procedures that create minimal additional lead dust or chips.
  • Lead materials are thoroughly cleaned and removed from the property for safe, EPA-approved disposal methods.

As of 2000, EPA regulations on lead disposal requires storage in sealed trash bags, containers, or covered mobile dumpsters. SERVPRO technicians can then coordinate with local authorities to determine the best disposal site for leaden materials.  

SERVPRO of Putnam County provides cleanup and rebuilding services that leave your property looking, "Like it never even happened." Call (845) 228-1090 at any time of the day or night for reliable mitigation from certified professionals.  

More about Mahopac.

We Put The Flames Of Worry Out In Mahopac After A Fire

3/1/2020 (Permalink)

Fire damage hit the chimney in this home This chimney fire was minimal and we were able to get the homeowner's back into their home as quickly as possible.

Restoring Mahopac Homes After Fire Damage

Despite having Lake Mahopac and Kirk Lake inside the city limits, Mahopac residents understand that fire can still strike any home. A swift, expert response can mean the difference in thousands of dollars in repair and restoration costs in even a small fire.

Fire damage in Mahopac can be everything from a cigarette fire in the bedroom to the thick, pungent residues generated by a fire in the garage that spreads through the home. SERVPRO response crews train their personnel as Fire & Smoke Damage Restoration Technicians, or FSRTs. These specialists use the latest cleaners and equipment to clean every surface in a home from drywall to upholstery and linoleum to wood.

Each team member is highly qualified to perform four primary actions. Each is designed to loosen residues from surfaces after fire damage. Depending on the type of residues and surfaces, specialists use Chemical, Lubrication, Mechanical, and Suspension and Dispersion methods.

Chemical methods alter residues after FSRTs apply a cleaning agent. The alteration allows them to more easily remove them with sponges, vacuums, and extraction wands to pull residues off floors and out of carpets.

Lubrication methods break the link between surfaces and residues by making the contaminants slippery. The detergents and other cleaners surround residues so they nearly slide off surfaces by wiping them off with a sponge or cloth. Lubrication is especially useful on metal and glass surfaces.

Mechanical methods break up the residues with stronger cleaners and devices that agitate the residues on diverse surfaces such as fabrics, metal, stone, wood, and marble. Where certain surfaces like fabrics and wood absorb cleaners, FSRTs use scrub brushes or mechanical agitation devices exclusively to remove not just fire residues, but soil and other contaminants as well.

Suspension and Dispersion is the most common method used by team members, however. They loosen and suspend residues within the cleaning product, which becomes suspended in the solution, and eventually disperses into the mixture. It is a method especially useful for drywall and other building materials.

At SERVPRO of Putnam County, we understand that a home is far more than four walls and a roof. Our response teams use every method available to clean and restore property and memories for homeowners here and in Southeast, Kent, and Carmel. To schedule a service call and receive an estimate, call today at (845) 228-1090.

See more about Mahopac.

We Have The Best Drying Practices In Mahopac After A Flood

2/26/2020 (Permalink)

The ceiling in this home is caving in due to high winds that blew through High winds mixed with torrential rains can cause a significant amount of damage to a home. We have the state of the art equipment necessary.

Post-Flood Cleaning Tactics for Mahopac Homes

Even though floodwater can get removed from the floors of your Mahopac property, there are many other steps still left before this house can feel like home again. The process can feel overwhelming, especially to those unfamiliar with the professional restoration process, but our SERVPRO team can help. We have strategies and tactics for cleaning and recovering flood-damaged properties that can begin as soon as extraction efforts complete.

The faster that cleaning and restoration tactics can begin, the less threatening that flood damage in Mahopac home continues to be. With concerns like contamination and bacteria present in the intruding water, saturated materials and structural elements can host both the bacterial microorganisms, as well as microbial threats like mold and fungus. Cleaning up the mess that a flood has left behind is an immediate approach that can reduce the severity of these contaminants and mold threats.

Muck-Out Cleaning

Much like fire losses, our SERVPRO team must contend with high volumes of debris and material remnants throughout the property after a flood. Muck-out helps our team to shovel out this debris and work to clean and clear mud and other solids carried in with the water coming into the house.

Controlled Demolition 

With potential contamination, there is little work that can get done to protect surfaces like drywall and flooring from staying installed once exposed. It is often more cost-effective to remove and replace these items than the testing and deep cleaning necessary to ensure that surfaces have gotten appropriately disinfected.

Media Blasting 

Our professionals have numerous strategies designed to remove soiling and even microorganisms from surfaces of damaged areas of the house without compromising the top layer of the material. With media blasting, we use products like baking soda along with pressurized water or air to thoroughly remove surface contaminants and reduce odors.

After extraction nears completion in a home, flood damage recovery is still in the early stages. We have advanced techniques and equipment to help get your property back to preloss condition as soon as possible. Give our SERVPRO of Putnam County team a call today at (845) 228-1090.

See more about Mahopac.

When Water Damages Your Mahopac Commercial Property

2/15/2020 (Permalink)

Large reception area decorated for a gathering Don't let water damage ruin your venue bookings. SERVPRO has the expertise to dry your business.

Honor Reservations Despite Water Damage at Mahopac Event Center  

Every type of business handles exposure to water loss differently. Moving operations off-site or closing for a few days while our team addresses the water removal and drying can work for some companies with only minor ill effects. Other businesses have their physical location wholly integrated with their products and services. A Mahopac event center cannot deliver what you promised if a water emergency compromises the building.  

Special Celebrations Cannot Wait 

When water damage invades your Mahopac business, a fast response is crucial. Your clients reserve the space and catering service for once-in-a-lifetime events like weddings, anniversaries, graduations, and the like. Rescheduling is impossible in nearly all cases, and merely reneging on the contract you signed with your customers destroys your reputation and chases away future bookings. 

A Professional Team  

SERVPRO responds as soon as possible to your call for help. Our employees hold multiple certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), preparing them to apply mitigation and remediation best practice strategies. We can scale our response concerning the extent and intensity of the damage, supporting your responsibility to provide the services promised. 

Top-Notch Resources 

When we arrive at your site, our signature green service vehicles contain the water detection and extraction tools needed to clear the liquid water from the space. Moisture detectors map the dimensions of the water migration, and moisture meters establish the amount of water absorbed by structures. SERVPRO focuses on fast water removal, using commercial-grade submersible pumps and truck-mounted or portable extractors. For wet carpets, our technicians use an in-place technique leveraging the combined weight of our extraction equipment and the weight of the workers to force as much fluid out of both carpeting and padding as possible. If hardwood floors are soaked, we rely on negative air pressure (suction) to pull water from several layers, including the subfloor using tightly adhered floor mats. 

Efficient Drying Strategies 

Once the liquid water is gone, SERVPRO technicians calculate drying goals. We use the moisture data from the metering done during the assessment and compare that to the levels in similar materials in unaffected areas of the building--the drying standard. We use a combination of air movers, heaters, and dehumidifiers to reach the drying standard. The heat and air movement accelerate evaporation while the dehumidifiers capture the resulting vapor for disposal.

 Count on SERVPRO of Putnam County to address water damage fast so that your event pavilion is ready for the celebrations booked without delay. Call us at (845) 228-1090 to set up an evaluation and immediate intervention. 

More about Mahopac.

Why Quick Water Extraction Prevents Further Damage in Mahopac

2/5/2020 (Permalink)

Mold growing on wall and ceiling Undetected water leaks can cause mold growth. SERVPRO is always available locate the leak and dry your home.

Water Extraction Mahopac – Fast Response, Detection, and Drying

Once water leaks onto a floor, it can spread quickly, into other rooms, into crevices and under furniture and cupboards. Water and moisture in humid conditions can quickly become the perfect environment for mold to grow, and if left in place long enough, cause structural damage. Mold and mildew may also cause health issues for some people.

SERVPRO provides water extraction services in Mahopac and surrounding areas. We educate our team members in the art of removing water and moisture from your home or commercial building. We believe that fast response, early detection, and thorough drying can mitigate the potential damage caused by water leaks. We are available to respond on a 24 hour / 7-day basis and aim to be onsite in less than four hours.

Detection and Extraction of Water and Moisture

Liquid water is easy to identify and remove with our high capacity vacuums. But what if water and moisture reside in a carpet or under cupboards or inside walls? Detection of moisture in these hard to access areas is incredibly important to prevent further water damage. Mold can also grow in these spaces and become an infestation. We use moisture measuring equipment to detect moisture in these areas.

We use weighted water extractors to remove moisture from carpeting and underpads, without removing the carpet in many cases. If moisture is detected inside walls or under cupboards, SERVPRO may drill holes into the area. We can insert small wands to vacuum excess water from the area, which avoids causing more damage to the structure.

Complete drying is the last step in the process. We use specialized hoses to blow dry air into hard to access cavities. Air movers blow dry air across or under carpeting to remove moisture from the flooring. Our drying technicians calculate the dehumidification requirements. We then place dehumidifiers in the space to reduce the humidity to normal levels.

Our objective is to restore your home, "Like it never even happened."

Call SERVPRO of Putnam County at (845) 228-1090 for 24/7 service. We proudly serve Lake Carmel, Cold Spring, and surrounding areas. We're Faster To Any Size Disaster.

More about Mahopac.

You Can Rely on Us After Storms Roll Through | SERVPRO® of Putnam County

2/5/2020 (Permalink)

If storms are on the way, it is normal to feel apprehensive about what comes next. Storms can cause serious damage to homes and property—in fact, they resulted in $2 billion in damage costs in 2018, and are one of the top reasons that homeowners must file insurance claims.

Because every storm has the potential to cause damage, homeowners should consider putting a plan in place for how they will recover, including the restoration company they would like to work with. Because of our 247 emergency number, you can always count on us to be there for you after storms come through.

How You Can Count on Us After a Storm

You’ll Receive Comprehensive Restoration
Damages that storms cause are complicated, and often compound on one another to lead to bigger issues. The good news is that we can handle any type of damage, and are fully certified to help you with everything from water buildup to structural issues. By approaching all damages with a comprehensive mindset, we can ensure that everything is correctly and completely restored.

You’ll Work With Well-Trained Technicians
We invest heavily in our technicians because we understand just how important the work that they do is. We base our training on the industry standards put in place by the Institute of Inspection Cleaning and Restoration Certification, and we also provide e-learning courses, seminars and other continuing education opportunities so our technicians are fully aware of the most recent restoration developments.

You Can Count on Enough Resources to Be Available
As a local business, we have the benefit of getting involved with the community and caring deeply about our neighbors. However, when severe storms impact the area, we are able to scale our resources to match the demand thanks to our national SERVPRO® partners. This means that regardless of how large-scale the damage is, everyone will receive the attention they need.

You Do Not Have to Worry About Post-Disaster Scams
Whenever a disaster or severe storms occur, there are always post-disaster scammers that enter an area and attempt to take advantage of the community. Our reputable business history speaks for itself, so when you work with us, you will not have to worry about whether your restoration will be completed.

If you have experienced storm damage or want to learn more, you can call us 247 for more details.

We Get You Back In Business In Mahopac After A Fire

1/24/2020 (Permalink)

Five our our air movers on the carpet in this building Our crew is trained and equipped to handle your fire remediation. Call us at 24/7 if your business is hit with a fire disaster and we will act fast.

Contact Experts to Perform Commercial Fire Damage Cleanup in Your Mahopac Retail Store

In as little as half a minute, a small fire can turn into a full-blown fire that ravages a retail business and threatens the lives of the people in the building. You rely on your store for income, and you have a great responsibility to your customers and employees. When a fire strikes, it is crucial to address the damage and keep your employees and customers happy.

SERVPRO has the experience required to deal with commercial fire damage in your Mahopac retail store. We can minimize downtime by performing professional containment. This can keep your business running while we are performing cleaning and restoration. Our remediation methods ensure that you can continue keeping your employees working and providing services to the community.

We understand that that apart from being a place where consumers buy goods, a retail store is also a source of livelihood for your employees. We can act fast to bring things at your retail store back to normal. Retail space restoration demands a high level of expertise. Our team is trained to restore commercial properties quickly and safely. We take care of all aspects of retail store damage, which may include the products in stock, fixtures, and the building itself.

After a fire, smoke damage can be severe. Smoke particles can permeate different items, and the foul odor can be challenging to eliminate. Water from fire hoses or the building’s sprinkler system can also increase the damage in your retail store, and mold can grow in damp areas. Our team can use moisture meters to determine the extent of water penetration in floors, ceilings, and walls. After extracting the water, we can set up air movers and dehumidifiers in the affected areas to ensure adequate drying.

Ash may stick to walls and floors and cause further fire damage because of the caustic by-products found in burned materials. We can perform efficient clean-up using mechanical actions that produce mild agitation. These actions are safe to apply to a majority of affected surfaces. For instance, our crew can use feather dusters to remove excess residues from shelves. We can also use the cleaning brush attachment of vacuum cleaners to vacuum deposits of loose particles from wall and ceiling surfaces.

Some items in your retail store may be salvageable. We can perform content restoration for such items using various specialized cleaning techniques. Our crew can use specialized equipment to restore hard-to-reach surfaces. For instance, we can use high capacity vacuums to decontaminate the HVAC system if it is affected. We can also eliminate odors using odor counteractants or thermal fogging equipment. At SERVPRO, we also know that affordability is a primary consideration for our valued clients. Therefore, we offer our services at competitive rates.

Now that you know something about our commercial fire restoration services, you can call SERVPRO of Putnam County at (845) 228-1090 for help. Our technicians can help you restore your retail space quickly. We’re Faster To Any Size Disaster.

See more about Mahopac.

We Have The Most Effective Techniques To Restore Your Mahopac Home After A Water Damage Disaster

1/13/2020 (Permalink)

A soaked carpet after a water damage disaster Our technicians removed the affected carpet in this home and restored it so the homeowners could live normally again.

Water Damage Mahopac – Leaks Can Affect Materials Differently

Whenever there is a water leak, many consumers focus on whatever is assumed to be the most important. Some clients mop up water to avoid water migrating to carpeting and other rooms. Many wait for help to arrive. What is the right approach to take?

SERVPRO has been providing help to customers in Mahopac deal with water damage events for many years. Our team of restoration experts has studied the best approach to deal with water damage, the effect on various materials, and the best method to removing liquids and moisture from the area of the home where the leak has occurred.

Initial Steps

If possible, SERVPRO recommends that the source of the water leak should be controlled quickly. Shut off water valves that are connected to the area of the leak. Consumers may need to turn the main water supply off. Sometimes valves cannot be located, or seized valves cannot be turned due to corrosion.

Next, mop up as much water as you can. Focus on areas adjacent to hardwood floors and carpeting. Call for help to dry out your floors and any other items or structure exposed to moisture.

Permeance of Materials

Permeance measures how quickly water vapor passes through a material. Carpeted floors absorb water and moisture quickly. Particleboard commonly used for subfloors and cupboards absorbs water faster than hardwood floors. While hardwood floors absorb moisture more slowly, this type of flooring is also more challenging to dry once it has absorbed moisture and swelled.

SERVPRO can respond to water damage events in most cases under 4 hours. Consumers can mitigate the amount of damage by mopping up as much water as possible and keeping the moisture away from hardwood flooring. While carpeting can absorb moisture quickly, it can be dried relatively rapidly as well. We also aim to reduce the level of humidity in the home to normal levels to avoid secondary damage to ceiling tile, wallpaper, and other highly porous materials.

Call SERVPRO of Putnam County at (845) 228-1090 for 24/7 service. We proudly serve Peach Lake, Brewster Hill, and surrounding areas. We're Faster To Any Size Disaster.

See more about Mahopac.

How to Perform Fire Odor Removal In Your Mahopac Residence

1/10/2020 (Permalink)

Smoke with word "Smell" Don't let odor from a fire keep you from occupying your Mahopac home. Call the Experts at SERVPRO today.

We have what it takes to improve the air quality in your home and provide you with an odor free living space

During a fire, smoke and soot are emitted at a high rate and travel to other rooms of the affected property fast. The smoke can access void spaces and cracks in the property, leaving a distinct charcoal-like odor. Do not allow the situation to make you feel desperate because SERVPRO can help you to remove the scent.

An intense smoke odor can make your property uninhabitable even after the fire cleanup process. Fortunately, we have highly trained and experienced technicians who can perform fire odor removal in your Mahopac residence effectively. Our technicians can eliminate the smoke odor within a short time, leaving you and your family breathing fresh and healthy air.

Improper odor removal can cause odors to remain in the property for an extended period, becoming trapped in the fabrics, upholstery, cavities, and furniture. During summer, extreme temperatures can cause the pores within porous materials to re-open and release the odor in the air. We have state-of-the-art odor removal equipment and products. We can also use unique restoration techniques to handle the fire odor effectively.    

Generally, most of the odor lingers on damaged surfaces and furniture. To decrease the fire odor, our crew can demolish the affected building materials and remove them from your home. We can also remove all damaged contents out of the building. We can separate the salvageable items and the ones that cannot be salvaged. Our crew can adequately dispose of the extremely damaged items and help you list the extremely damaged items for your insurance claims filing process.

Cleaning all surfaces with smoke residues in the building is also essential. We choose the right cleaning and deodorization procedures depending on whether the smoke residues are heavy, medium, or light. Our team can use dry cleaning sponges to clean non-washable surfaces like the ceiling. However, for the other surfaces, our technicians can use liquid crème cleaners that not only clean but also deodorize the affected surfaces.

After cleaning the smoke residues, fire odors may persist. To remove the odor, our SERVPRO team can use equipment like air scrubbers to remove odor particles from the air. The machine takes dirty indoor air through a series of filters to capture odors, particles, and gases. It then blows out clean air back into the building. The HEPA filters in air scrubbers capture particles as small as 0.3 microns.

Fire odors are challenging to remove. For professional fire odor removal services, call SERVPRO of Putnam County today at (845) 228-1090. We can remove the smell to make it “Like it never even happened.”

Learn more about Putnam County.

Our Fire And Smoke Damage Professionals Can Handle Any Size Disaster In Carmel

12/21/2019 (Permalink)

smoke damage to home after a fire Together, we can leave your home, “Like it never even happened.”

What Is That Foul Smell In Your Carmel Home?

Not surprisingly, the hustle and bustle of the holidays and winter months can bring added risks for your family.  Everything from someone slipping on an icy sidewalk to a touch of frostbite to a small fire erupting as you cook for friends and neighbors, it is all possible in the next weeks.  Even when the incidents seem small, the repercussions can be long-lasting.  For example, fire damage from the kitchen fire can leave behind a plethora of problems far beyond what's evident to the naked eye.

When your home in Carmel is the one suffering from fire damage, you can count on SERVPRO to help you get everything back to normal.  Our fire restoration technicians specialize in the latest and most advanced industry techniques focusing on restoring your home after flames, smoke, and soot have descended upon it.  As small as the damage appears, it takes an expert team to avoid further damage during the cleanup process.  All you need to do is contact our 24/7 hotline and rely on our assessment and action plan to return your home to mint condition.

It is common for our SERVPRO team to hear that the worst part of a small fire is the resulting smell.   Due to ventilation systems, fabrics, and the chemical composition of all that burned, the odor permeates beyond what seems commensurate to the size of the fire.  Analyzing and acting in the interest of our client is where we excel.  Our technicians have at their disposal the latest in deodorizing techniques and the training to identify the best solution for your situation.

When we arrive, we may choose from a wide variety of options.  Perhaps one of the more straightforward options, odor-counteracting beads are easy to disperse, and their impact is evident as time goes on.  The beads release an aroma that helps mask the smell of smoke and gives your home a fresh scent.  Similar to the beads, we may use deodorizing pellets, which absorb the odor instead of masking it.  These are but two of the treatments readily available to you through our SERVPRO staff, and they show that fire damage does not have to be catastrophic to benefit from the input of a professional service.

SERVPRO of Putnam County is at your service this winter.  Call us at (845) 228-1090 as soon as the incident happens and let us work for you.  Together, we can leave your home, “Like it never even happened.”

For more about Carmel click here.

Give Us A Call Day Or Night In Carmel After A Flood

12/13/2019 (Permalink)

A ceiling caving in after a storm in this home This celling was effected by high winds and torrential rains and our team arrived right away to begin restoration and prevent further damage.

Cleaning and Deodorization of a Flooded Carmel Basement

Knowing the best solutions for flooded basements in Carmel homes is not something that can happen without inspections and assessments of the environmental conditions. Our SERVPRO professionals commit to arriving at your house within four hours of the first notice of loss (FNOL), ensuring that no customer waits for the experienced technicians longer than necessary. With flooding scenarios, cleaning and deodorization are vital components to returning a property to a safe condition.  

Both of these practices become intertwined during the recovery process, where cleaning flood damage in Carmel homes affects the lingering odors in residence as well. In many situations, eliminating microorganisms can help to reduce the concentration and severity of flood odors. The technicians of our team must assess the best approach to dry out the damage so that cleaning and later deodorization efforts can be useful in your house.

Many of the basements in the area belong to older homes constructed decades or longer ago. The inspiration had not spread for finished lower levels at this point, so even now, many basements remain concrete block walls and concrete flooring. When age and hydrostatic pressures compromise a portion of the block wall, extraction and drying are priorities of our responding team responsible for emergency services. Water from the outside can carry in the dirt, mud, bacteria, debris, and other threats. Cleaning up after this mess can only begin once the floors have gotten cleared of excess water and moisture.

Cleaning up after these flood damage disasters involves many possible cleaning agents, but few as powerful and direct as chlorine-based cleaners. Because of their disinfection properties, these agents can also begin to nullify odors. Additional deodorization products can get used in the basement in portable machines like our thermal foggers. These units heat deodorization solutions into a vapor and can disperse it wherever the moving SERVPRO technician takes it.

Overcoming the lingering effects of a flood loss begins with the extraction and drying of the area. With the damages that remain, our SERVPRO of Putnam County team can offer effective and efficient solutions designed to protect your home and its contents. Give us a call anytime that you need us at (845) 228-1090.

See more about Carmel.

How Water Damages Hardwood Flooring in Carmel

11/27/2019 (Permalink)

water damaged hardwood floors Water and hardwood flooring don't mix. We have the equipment to your flooring. Call us today!

Stages of Wood Flooring Water Damage in Carmel Homes 

No water loss situation starts as bad as it can get, and that is especially true when considering the stages of damage that can affect wood flooring in Carmel homes. Depending on the stage of damage that your flooring type might be in when our SERVPRO team first arrives to begin mitigation and recovery, the approach and necessary response changes. Each material cycles through these phases at different rates. These cycles depend on the porosity of the wood and the severity of the water loss incident. 

Our assessment of the spread and severity of the water damage in Carmel homes when we first arrive dictates the appropriate restoration response. We have a team of qualified Water Restoration Technicians (WRT) and those accredited in Applied Structural Drying (ASD) as well. This experience, combined with the information obtained through testing of the affected materials with discovery devices such as our surface moisture meter and thermography, can guide our team in the best available approaches for damaged wood flooring. 

Surface Water 

There are many instances where the worst of the water damage that our SERVPRO team faces exist on the surface of flooring materials. If reached quickly enough, our professionals can avoid excessive penetration into the wood or to the subflooring materials altogether. For this stage of water damage, we would utilize our extraction and drying tools like pumps and air movers. 

Free Water 

Free water has penetrated the wood planks, often through the seams or through direct absorption. During this phase, the molecules of water and moisture have not bonded or changed the composition of the host material. This free water still needs to dry, and our restoration process includes installed drying mats and other advanced techniques. 

Bound Water 

Once water chemically bonds to the wood, it can be a considerable challenge to dry out and restore. In most situations, it is easier for our SERVPRO team to remove the damaged portions and reinstall them rather than spend our time and excessive resources on drying that might not solve the problem. Our team started as a construction unit back in 1997, so we can manage controlled demolition and build back in a fast and cost-effective manner as well. 

No matter what damage your wood flooring endures, you have experienced SERVPRO of Putnam County technicians to help when you call (845) 228-1090. 

More about Carmel.

Some Steps Towards Carmel Fire Damage Remediation Success

11/22/2019 (Permalink)

yellow fire line do not cross sign across a fire damaged home Fire damage can be overwhelming to deal with. Partner with SERVPRO to remediate after a fire in your home.

Combatting Dry and Wet Smoke Residue in Carmel Homes

Knowing what to expect after a fire loss incident in Carmel homes can feel impossible, especially considering that no two disasters affect properties the same way. Even the smoke and soot residues that can be a staple of the combustion within your household can vary from one residence to the next, with the most typical difference being dry and wet smoke residues. The two are significantly different from one another, which requires specific products and practices to remove successfully. 

Wet and dry smoke residues can both be challenging obstacles of fire damage in Carmel properties for our experienced Fire & Smoke Restoration Technicians (FSRT) to overcome. With our unique and extensive training through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), we can confidently determine the type of residue we are dealing with and the ideal approach to clean it from affected surfaces. Several factors can determine whether a smoke residue is wet or dry.

  • The rate in which materials burn or combust in the house.
  • The volume of available oxygen during the fire.
  • Which materials and substances burned during the disaster.

Dry smoke residues are often easier to clean from surfaces because the residue is lighter and has a dry dusting across affected surfaces. These particulates are not as likely to stain surfaces as wet smoke, and deodorization is not as severe of a need. While the cleanup might be easier, dry smoke comes from a faster burning, hotter fire. Dry smoke residues can often indicate more widespread and devastating structural damage.

Wet smoke is a considerable challenge to clean, as it is a slower moving event that can smolder rather than speed through a home. These residues contain solvents and liquid components, leaving a thicker and more problematic film on surfaces. Though there are practices for removing this residue, our SERVPRO team might have to resurface and refinish affected materials instead of attempting to remove wet smoke effects directly.

Many factors play a role in the behavior of smoke and the residue that combustion events can leave behind in your home. Our SERPVPRO of Putnam County team can work to address whatever you face after a fire. Give us a call anytime at (845) 228-1090.

Click here for more about the town of Carmel.

Our Storm Damage Experts Discuss the Least Invasive Technique For Drying Your Carmel Home

11/17/2019 (Permalink)

Flooded Floor From Storm Give Our professionals a call whenever disasters strike at (845) 228-1090.

What Is the Least Invasive Technique for Drying Carmel Homes?

There are many practices for reducing moisture and recovering your Carmel home that is very direct and can require the reinstallation of portions of materials, the repairs of probing holes, or the refinishing of surfaces. Not all of the water loss incidents and flooding that your Carmel home might experience requires these invasive approaches, no matter how efficient they might be. Our objective as professional restorers is to protect your property and keep costs as low as possible for the recovery efforts necessary after disasters.

Minimal invasiveness is a staple of the effective customer service our SERVPRO professionals strive to provide after flood damage to Carmel homes. Because of how quickly floodwater can migrate through a property, especially in situations where structural breaches must get repaired, the least destructive drying and extraction approaches can reduce more considerable reconstruction and build back costs. We have several options that can reduce our impact on your property while still effectively eliminating moisture and saturation threats.

Because of the threats of contamination, it might not be possible to avoid the removal of exposed surfaces and materials entirely. Carpets and padding, for example, do not get disinfected and restored in place. Instead, they get entirely removed, and the structural supports and subflooring get dried and disinfected if necessary.

The least invasive drying method is the use of air movers and dehumidifiers. We can connect multiple units together to minimize our need to run cords throughout the property and maximize our total airflow output. Direct air mover blasting on wet surfaces or moisture-damaged contents can quicken evaporation so that deterioration and degradation do not become an obstacle our SERVPRO team must overcome as well. After minimal flood cutting to drywall where necessary, this same strategy can help to continue drying out exposed areas of the house.

While we have many strategies for drying out properties after flooding, including our positive pressure systems and air movers, we utilize whatever method is most efficient and cost-effective for our customers. You can count on the expertise and industry-leading equipment of our SERVPRO of Putnam County team. Give Our professionals a call whenever disasters strike at (845) 228-1090.

For more about Carmel click here.

Our Experts Discuss Steps For Cleaning Up After A Fire In Your Carmel Home

10/30/2019 (Permalink)

home with burned furniture and walls covered in soot We can deal with the destruction to make it seem, “Like it never even happened.”

Steps for Cleaning Up Your Carmel Home After Fire Damage

Firefighters in Carmel respond to many emergency calls often. Fires can fill homes with soot, debris, and ash, and without immediate action, the damage may increase. Restoring a property after a fire is often a significant operation that involves following a complex systematic process. It is sensible to hire professionals to complete the tasks required to restore your property to its pre-fire loss state.

Fire damage in your Carmel residence might have caught you off-guard with the challenges of cleaning up the ruined areas. The fire restoration professionals at SERVPRO can help you go through the restoration process in a straightforward and stress-free manner. Through our restoration efforts, you can minimize losses. The sooner you contact our professionals, the sooner we can begin the process of getting your property back to normal. Before our crew arrives, here are a few things you can do:

    •    Prevent further damage in your house by boarding up openings.
    •    Limit movements to prevent soot particles from being embedded in the carpets.
    •    Use clean towels or linens to cover rugs, furniture, and carpeting in high traffic areas.

Although flames cause the most apparent damage to a home during a fire, soot, smoke, and ash can be silent hazards. You should not overlook smoke and soot damage when evaluating the destruction a fire has caused. Smoke travels upwards, landing on cooler surfaces, and it may leave thick soot deposits. It may cause extensive corrosion, etching, and discoloration of your property as well as odors. Our SERVPRO crew can prevent this damage by removing smoke residues from all affected surfaces.

Our team can also deal with ash damage. Ash particles are easily disturbed and can spread throughout a building quickly, damaging different items and surfaces. Ash tends to build up in layers forming a lacquer-like consistency, which is hard to remove. Our team can remove the ash so that they do not build up. We test the affected surfaces to categorize materials as either washable or non-washable. We wet clean washable materials and dry clean the non-washable ones. Our technicians can use dry cleaning sponges to dry clean non-washable surfaces and water containing detergents to wet clean surfaces. The wet cleaning process usually involves three steps, namely, washing, rinsing, and drying.

If your Mahopac, Southeast, or Kent residence has fire damage, you should call the experts at SERVPRO of Putnam County. We can deal with the destruction to make it seem, “Like it never even happened.” Our helpline is (845) 228-1090.

For more about Carmel click here.

We Provide Expert Cleaning And Restoration In Carmel

10/19/2019 (Permalink)

a ceiling caved in by flood damage in a home High winds mixed with torrential rains can be a dangerous combination for homeowners. When disaster strikes we are one call away.

Answers To Flood Damage On Your Carmel Area Property

Water intrusion into your Carmel home can be a traumatic event. One that often disrupts your healthy lifestyle, creating stress and uncertainty for your entire family. A professional flood damage restorer can provide guidance and assistance that help you make quality decisions through the difficult times ahead.

When dealing with flood damage on your Carmel area property, you want access to a company that is prepared, experienced, and completely capable of handling the situation you find yourself facing. Luckily, there is a team of trained mitigation professionals, only a phone call away. 

Floods fall into three categories, including; 

  1. Sanitary
  2. Significantly Contaminated
  3. Grossly Contaminated

During your flood damage restoration, SERVPRO technicians can deploy remediation procedures for dealing with contaminated water that help ensure your protection and safety. Both significantly and grossly contaminated flood damage remediation procedures require the use of Personal Protective Equipment such as gloves, respirators, water-proof boots, eye protection, and full-body suits to reduce potential exposure.

Since the spread of contaminants can happen with foot traffic, equipment movement, debris disposal, or even air movement, SERVPRO technicians use various techniques to prevent contaminants from spreading into other uncontaminated areas of your home. We understand that once work begins, contaminants can easily dislodge or aerosolize, so we minimize cross-contamination by establishing containment areas with negative pressure.

SERVPRO can erect containment by sealing off doorways or openings of all affected areas with 6-mil polyethylene plastic sheeting. It helps to go beyond the affected area, utilizing a decontamination chamber that allows workers to enter and exit while removing debris. Your HVAC or ventilation system must remain turned off, and the supply or return registers sealed with plastic to ensure containment.

Our technicians use a piece of equipment called an air filtration device to blow air out of the affected areas. This device helps us control airflow, allowing clean air into the area, without mixing with contaminated air. Once done with containment, we can begin to extract standing water and remove bulk materials contaminating your home. Our technicians provide a variety of services designed to adjust to your unique situation, giving you much-needed solutions to a stressful event.

SERVPRO of Putnam County stands ready to provide expert cleaning and restoration services, along with flood damage mitigation throughout the area. We proudly service Mahopac, Kent, Patterson, and surrounding areas, call today. (845) 228-1090

See more about Carmel.

Leave It To The Professionals To Remediate Your Water Damaged Home in Carmel

10/13/2019 (Permalink)

water dripping down through the ceiling Sometimes water damage is not immediately evident. But when it becomes visible, it’s time to contact the technicians at SERVPRO.

Is It Time To Call For Water Removal For Your Carmel Property?

If you notice water damage anywhere in your home, it is best to determine whether or not the issue is old or new. The quicker you determine whether you are dealing with recent damage or an older problem, the faster the water removal can begin.

Calling SERVPRO to help you assess the potential water damage in your home is essential if you are not sure where the issue stems from. Water removal in Carmel can help you to eliminate the moisture and also make it easier to locate the source of the intrusion. The following are helpful steps that you can use to find out if the signs of water damage are new or if it has been brewing for some time:

Determine the Materials

SERVPRO technicians can show you how water can impact different materials in various ways. Brick, tile, and other sturdy materials show if water damage has been around for a while because it takes time for the signs of wear to show up and create leaking. However, if you see damage on hardwood flooring, carpeting or drywall, this could be new damage.

Spot Rings

With materials like wood floors, drywall, and other soft materials, they could develop rings if the damage has built up over some time. Water soaks in and starts discoloring the material, leaving a stain behind as it dries. Once this pattern goes on, it leaves several rings showing the pattern of water damage.

Touch the Area

When water damage is newer, the area can be wet but not yet soft. Should you touch your drywall or ceiling and the material is soft to the touch, water has had ample time to soak in, ruining the integrity of it. This is when it is time to think about detection services and water removal in Carmel, which is where SERVPRO is more than happy to help. 

Contact us today at SERVPRO of Putnam County at (845) 228-1090 for high-quality water cleanup. We are available 24/7 to help, including emergency calls. 

Click here to learn more about Carmel.

SERVPRO Cleaning Products for Post-Water Loss Recovery

9/29/2019 (Permalink)

Female holding a blue bucket catching water from the ceiling, with yellow gloves on. We have all you need when it comes to your Carmel home water loss.

SERVPRO will be there to show you how it's done, with your water loss in Carmel. 

Cleaning up after water loss incidents damage your Carmel home is often more complicated than many property owners initially believe. Because of how important a task this is for the recovery of properties, even our SERVPRO team has a division of certified cleaning technicians accredited in multiple facets of the restoration industry, including Carpet Cleaning (CCT), Upholstery & Fabric Cleaning (UFT), Odor Control (OCT), Rug Cleaning (RCT), and even biohazard recovery.

No two loss incidents are the same, so water cleanup for Carmel homes varies as well. Because of how different these situations can be and the people that could become affected, our professionals have an extensive line of cleaning agents designed and distributed through our parent brand. These products have all met the approval of OSHA, giving us a full spectrum of cleaning agents that can target specific materials, effects, and residues. We categorize our line of cleansers based on their task in your damaged home.


These cleaners are an everyday staple in the arsenal of our SERVPRO cleaning technicians, as they can destroy nearly all of the organisms they touch when they are applied. Depending on the material and the product used, it might even eliminate bacterial or fungal spores present on the surface.


Unlike disinfectants, sanitizers are used to decrease microbial threats within parameters. Often these parameters have been established by health authorities regarding safe exposure levels.  


These products have been specially formulated to prevent the production or slow/stop the growth of microbes. While the literal definition of these products implies working against microbial threats, it can also be a general term to refer to all products designed to eliminate microbes as well, including disinfectants, fungicides, and sporicides.


We have many products in our cleaning product arsenal that end in the suffix -cide. These products detail an ability to eliminate organisms on contact, though it most often indicates the ability to control the growth of microbes rather than eliminating them.

Now that you can see how many of our cleaning products have gotten distinguished and labeled, you can better appreciate their role in restoring your water damaged home. You can count on our SERVPRO of Putnam County professionals to help however you need it. Give us a call today at (845) 228-1090.

To learn more about Carmel Hamlet, click here.

We Discuss The Equipment Used In Flood Damaged Schools In Mahopac

9/17/2019 (Permalink)

School desk and chairs in empty classroom. Give our skilled professionals a call whenever you need us at (845) 228-1090.

Extraction Equipment Used In Flooded Mahopac Schools

Flooding can be a detrimental situation that completely ruins areas like carpeting and linoleum tilework of a Mahopac school. With how quickly these effects can spread throughout your institution, it can easily exceed the reach and resources of your custodial and maintenance staff. Our SERVPRO professionals have a fast response to flooding and water loss emergencies that affect our area schools because we know that hundreds of people get impacted by loss incidents like these.
Standing water can often be one of the most hazardous effects of flood damage in Mahopac schools, as this can continually damage the surfaces exposed and saturate structural elements until this high volume gets removed. Our professionals have a massive inventory of recovery tools and equipment, including a wide selection of extraction machines and devices. From light wands to trash pumps, we have the equipment to suit the specific needs of your building. It is our objective from the moment that mitigation work begins to get your doors back open to students and faculty as promptly as possible.
Flood loss scenarios can be widespread and destructive, spreading beyond the penetration point throughout other rooms and communal areas on the same level of the school. Our professionals can begin extraction work as soon as we arrive, especially using wet-vacs and light wands to prevent the further spread of debilitating water damage. Our prompt response with these extraction tools can help us to reach the point where the combination of air movers and dehumidifiers can remove the lingering moisture.
High-capacity extractors can protect flooring in your school, such as linoleum, from succumbing to water penetration and popping tiles loose. As a standard flooring option for public schools, our protection of these materials can help to get the facility cleaned quickly and ready for the return of students and your employees.
We have multiple extraction tools that can suit the specific needs and immediate effects in your area school. It is our utmost priority to clean and restore this loss quickly, so you can count on our SERVPRO of Putnam County team to show that We’re Faster to Any Size Disaster. Give our skilled professionals a call whenever you need us at (845) 228-1090.

For more about Mahopac click here.

The Best Ways to Remove Water From Hardwood Floors in Carmel

9/10/2019 (Permalink)

water damaged and warped hardwood flooring We have the training and experience to restore your water damaged hardwood floors!

Efficient Water Removal from Hardwood in Carmel Homes 

Standing water in your Carmel home can absorb quickly into specific materials exposed, such as paneling, drywall, and other porous surfaces. Authentic hardwood can also fall into this category, though porosity of this material varies based on the specific wood used and if installed correctly. With cutting-edge equipment and fast response to water losses, our professionals can help to reduce the need to remove or repair flooring options, including hardwood and carpeting. 

Contending with high volumes of standing water can present widespread obstacles for our technicians to overcome, including water removal in Carmel homes. As pressing as the need for extraction might be, many other factors play a vital role in protecting the exposed materials, flooring, and other structural elements throughout the house. Our SERVPRO professionals have a ready trailer that arrives with our Green Fleet stocked with solutions for drying and water removal. 

For flooring concerns such as saturation, moisture meters get used initially to determine the saturation and exposure once the extraction has taken place. Some finishes on hardwood can help to make the surface less porous, so it resists water penetration better. The state of your flooring when we clear outstanding water guides our professionals on-site to the best approach for your house. In many cases, our fast response to these emergencies only requires drying mats to bring the moisture content level to acceptable parameters. 

In more extreme cases where saturation began almost immediately, and this moisture persisted for a prolonged period, the only solution remaining might be controlled demolition and reinstallation of this flooring. Our SERVPRO team originally began as a construction outfit in 1997, so we know how to provide quality general contracting services for our customers that match our experience and cutting-edge equipment in the restoration fields. We can repair hardwood, linoleum, tile, marble, and carpeting following water loss incidents. 

As much as water losses can be a damaging situation for your home and its contents, our fast and confident response can help save both time and money on the restoration of your property needs. You can trust our SERVPRO of Putnam County team to help, however you need. Call us at (845) 228-1090. 

More about Carmel.

We Are The Leaders In Carmel Flood Damage Restoration Services

8/30/2019 (Permalink)

Ceiling caving in from winds and rain High winds mixed with torrential rains can be a dangerous combination for homeowners. We are here to help right away after you experience this.

Common Damages Seen After Flood Damage in Carmel Homes

When SERVPRO cleans up and restores a home from flood damage in this area of New York, each job site is unique. However, there are common damages left behind, in some cases are preventable by taking action before we arrive.

One of the first things a Carmel homeowner with flood damage can do before help arrives is to prevent staining on a carpet affected by water. Printed materials and the stain on wood furnishings are two frequent culprits of this type of carpet discoloration. Other helpful actions to take include:

  • Blotting up water if possible
  • Picking up small objects from the floor and setting them aside for inspection and cleaning
  • Putting foil or plastic under furniture legs to get them off the wet carpet

Why SERVPRO? You do not want to hand off the mitigation of water damage anything less than a certified, professional restoration company. Our technicians undergo extensive training in a diverse array of cleaning and repair technicians to ensure the best outcome for every type of home disaster we work on.

SERVPRO technicians spend extra time on the water extraction step because it lessens the amount of time needed to dry a property thoroughly. We most often rely on portable pumps and utilize attachments such as weighted extractor heads to pull embedded moisture from within carpet padding or upholstered furnishings.

Another concern many homeowners have during flood damage restoration is they have no control over what is happening in their home. Our technicians do not discard any items without prior approval of the homeowner or adjuster, and we are careful to work within the scope of coverage, so there are no surprise charges.

Mold is always a concern after water damage. We take steps to be certain spores do not germinate by controlling the interior humidity levels and using our proprietary antimicrobial cleaners after drying.

When your home has water damage, contact SERVPRO of Putnam County at (845) 228-1090. Our emergency response team is ready 24/7 to clean up your property and make the water loss "Like it never even happened."

See more about Carmel.

How Fire Damage Burns up Profits in Your Carmel Business

8/23/2019 (Permalink)

Fire damaged business After the fire, you need a professional restoration team. SERVPRO of Putnam County is at your service!

Commercial Fire Damage Repair and Restoration in Carmel 

Carmel is, perhaps, in the perfect location for both commuting to work and as a weekend getaway. Regardless of how long a person spends in town, local delis are an essential part of daily life. When one of these, or any, the commercial operation is shut down for an extended length of time, it can mean the end of the business. 

Commercial fire damage in a Carmel business can include everything from physical damage due to the heat, to flooding from the fire department’s efforts to stop the blaze. When it comes to remediation and repair, SERVPRO response teams can handle all of it up to major construction. 

Every business needs our type of full-service support. Almost any agency can clear away scorched furniture, appliances, and other debris. Not every agency has the training and experience to examine a set of chairs that look ready for the dumpster and understand they can be cleaned using powerful chemicals and intense methods like immersion to break apart the layers of smoke residues and return them to a useful condition. 

Since this is a business involving food preparation and service, SERVPRO technicians also clean every surface to county and state health standards. Among our inventory of cleaning agents are sterilants more potent than bleach that eliminate the threat from smoke residues and mold spores that can contaminate food and serving dishes after a fire

In some cases, remediation and repair are not enough. When an oven, refrigerator, or other appliance suffers catastrophic damage, team members can quickly remove the damaged item for disposal according to state regulations. Our administration personnel then work with the insurance company to make sure the customer has access to the full replacement cost to buy a new one, and then help install it. The team leader then schedules an inspection with the local utility company to have their work approved. 

It’s not just about customers for us. The owners of SERVPRO of Putnam County grew up here. If you need our services in Carmel, Mahopac, Kent, or Patterson, we are the agency to help return your home to its pre-fire condition. Call us today at (845) 228-1090 to get started. 

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How to Dry Water Damaged Carpet in Carmel

8/8/2019 (Permalink)

Not all water damaged carpet is lost. Call SERVPRO for our advanced drying equipment and restoration process.

Is a Carpet That Needs Water Removal in Carmel a Loss? 

One of the most common areas we deal with for water damage in a home is the flooring. The restoration services training and certification each of our team members undergo covers extensively the techniques and equipment for handling water loss to the carpet. The training also includes subfloor, tile, and floor joists, the space between levels where excessive moisture has the potential to lead to weakening, odors, and mold infestations. 

When our SERVPRO location answers a call for water removal in a Carmel home, we arrive quickly to begin extraction. If it is safe to do so, we ensure the homeowner has turned off the water and sometimes the electricity or gas service to the home for safety. Once our team arrives on-site, we scope the property with our different kinds of moisture detection equipment to find all areas of migration to ensure we do not miss places retaining excessive moisture. 

Our technicians have specialized training in handling water extraction from carpeting and padding. Just because a hot water tank failed or a supply line broke upstairs does not mean the saturated carpeting is a loss if cleanup efforts begin within 24 hours or so. 

Specialized fittings on our equipment, such as weighted extractor heads push the water to the surface of the carpet for removal. To limit the disruption to the home during water cleanup, SERVPRO technicians use a drying configuration known as "floating." This method involves loosening the carpet on one side and using our air movers to deliver warm, dry air to the underside drying it in place, while other air movers blow across the top. This process can also keep the pad in place during the drying. When required and approved, we can remove area rugs for in-plant drying and cleaning. 

Once the carpet verifies as dry through our equipment, we clean and sanitize it using various methods as applicable to the type and condition of the carpet: 

  • Bonnet Cleaning: used for short pile and rugs that are slightly worn
  • Hot Water Extraction: deep cleaning method suitable for most carpet types
  • Deluxe: Used in cases where soiled areas remain after spot cleaning 

If any residual water odors remain in the home after complete drying and cleaning, our Odor Control Technicians (OCT) have numerous applications for eradicating those and returning the house to its preloss condition. 

When you need fast water removal and cleanup, contact SERVPRO of Putnam County at (845) 228-1090. Our technicians arrive quickly and work until the water loss in your home is, "Like it never even happened." 

 More about Carmel.

Call Our Water Damage Experts To Remove Any Foul Odors From Your Commercial Property In Southeast

7/22/2019 (Permalink)

Contact SERVPRO of Putnam County at (845) 228-1090 for immediate assistance.

Do Not Let Malodors Affect Your Reputation, Arrange Commercial Water Cleanup In Southeast Now!

In situations where water has entered areas of your commercial business property, the odors can often be as unpleasant as the moisture itself. All types of water contain microbes, which may be the root cause of the odor. At the same time, when moisture comes into contact with tables, chairs, or carpets, it can loosen moisture. During warmer periods of the year, excess moisture can raise humidity levels, which increases our perception of odors. These can be problematic for small-business owners that serve food or drinks.

Restoring your business to its preloss condition means enlisting professional services for commercial water cleanup in your Southeast business. Our pool of technicians is locally-based with qualifications in odor control awarded by the Institute of Inspection Cleaning and Restoration Certification (IICRC) body. Bringing odors under control can be a primary concern for public service industry business managers that seek to provide a welcoming environment for their customers.

Since moisture and its effect on loosening pre-existing odorous particles from furnishings is the source of the problem, SERVPRO makes removing moisture and drying the property a priority. In many situations, proper drying of the internal structure, which may involve floating carpets with air-moves, or accessing wall cavities using Injectidry systems, results in the offending odor dispersing. However, sometimes an odor can remain even after drying of the property is complete.

When odors remain after drying is successful, a SERVPRO odor control technician (OCT) can utilize a range of professional deodorization methods. In water damage scenarios, the two primary means of dispersing deodorants is direct spraying, using hand-pumps, or wet fogging with Ultra Low Volume (ULV) foggers. In high concentrations, deodorants can be harmful. To ensure temporary closure is kept to a minimum SERVPRO deploy box fans to ventilate the structure allowing staff and customers to return to the structure sooner.

An uncontrolled odor situation can negatively affect your business. Contact SERVPRO of Putnam County at (845) 228-1090 for immediate assistance.

For more about Southeast click here.

Mahopac Neighbors Breathe Easier When SERVPRO Is on the Scene for Cleanup and Restoration Services

7/15/2019 (Permalink)

The back of a SERVPRO truck full of equipment and ready to go, with the words "SERVPRO is Always Ready" across the top Whether your property damage is from water, fire, mold, or storms we are loaded and ready to role to your location at a moment's notice.

High-Quality Disaster Restoration Services: Why SERVPRO Is a Valued Resource to Mahopac Residents

When water, fire, mold, or storm losses challenge the Mahopac community, hiring reliable local restoration professionals is crucial. Not only is it easier to research the reputation of an established company, but it is also essential that you can contact your restoration contractor even years after the work completes with concerns. Our roots grow deep here in Putnam County, and you can rely on us to be here for you now and far into the future.

Water Damage
When most people think of Mahopac water damage, they imagine gallons of water pouring through a hole in the roof, backed up sewer pipes, or ruptured water heaters, flooding a house with inches to feet of water and contaminants. Although these severe events can happen, and we respond quickly when they do, many water losses seem less extreme, yet can still cause significant harm, both to the structure and the contents of a residence.

Looking up at your ceiling or inspecting a wall can reveal signals that all is not well. Staining, bulging, and peeling paint are common signs of hidden water damage. Tiny leaks in pipes or connections can be the cause or dried-out, cracked caulk around tubs and sinks might be allowing water to flow into cavities. Migration of water is inevitable and wet moves to drier areas. Permitting water to saturate building materials eventually leads to substantial deteriorating and even collapse of everything from drywall and ceiling tiles to the framing and subflooring of your home.  

When you notice something that makes you suspect water leaks scheduling an assessment by one of our experienced project managers is a smart move. Our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained employees have many resources available to detect water losses challenging to trace, which is why SERVPRO is the call to make. Thermal imaging and moisture meters help map out a waterscape you had no way of knowing flowed out of sight. Once we sketch out  the extent of the damage, we devise a plan and implement it immediately.

Fire Damage
Smoke and soot cleanup for your Mahopac home must proceed quickly, starting within hours of the firefighters leaving. Water removal usually happens first for safety reasons, but our Water Damage Restoration Technicians (WRT) shift seamlessly to their roles as Fire and Smoke Restoration Technicians (FSRT). Categorization of the sooty residues left on every surface is the key to appropriate cleaning, and our team is skilled in both evaluation and removal.

Hot and swift burning of wood and paper results in an ashy, crumbling soot that we vacuum or dry sponge to remove. Fire that smolders in fabrics and padding or electrical cords or connections produces a thick, sticky “wet” soot we use agitation and surfactant and wetting agent-infused cleaners to loosen and wipe away. Protein-based soot from food and grease fires is thinly deposited and hard to dislodge. Solvents and abrasives help clear the almost colorless but pungent residue.

Odors cannot be ignored or merely masked with distracting perfumed agents. Our inventory of thermal foggers, hydroxyl generators, and access to ozone machines means we can eliminate the odor in the tiny particles carrying it through chemical changes at the molecular level. The experience and skill in using these devices our deodorization specialists hold are why SERVPRO has success in neutralizing the malodors that otherwise would remind you and your family of the fire despite successful smoke and soot cleanup.

Mold Remediation
Summertime presents unique opportunities for mold damage in Mahopac. Mold spores need water to grow. Warm, sticky weather can raise relative humidity levels inside your home to over 60 percent, enough moisture to impel some strains of mold to begin multiplying on an organic surface such as drywall, woodwork, or insulation. If you run an AC system, the cold air near a warmer exterior wall can offer mold spores water if it condenses. A clogged drain on an air conditioner can drip as well.

Water tracked in from backyard pools and wet towels stuffed in duffel bags or behind bedroom doors are great mold incubators. Unvented dryers and steamy kitchens also add to the moisture load mold seek out. When we work with you on a mold remediation plan, we sometimes spend more time advising on microbial limiting moisture control than completing the removal itself. This attention to resolving not just responding to the problem is why SERVPRO is highly rated by customers.

We use the Environmental Protection Agency (EPA) protocol when performing mold remediation, first locating the mold, then containing it with physical barriers, and often sealing the area with negative pressure air scrubbing equipment. The mold scapes or bushes off, and porous surfaces can respond well to gentle abrasives like soda blasting. A surface antimicrobial approved for this purpose by the EPA is used to inhibit rebound of the mold growth.

Storm Damage
Storm damage results in Mahopac due to high winds and heavy precipitation 12 months out of the year. The form the water takes as it batters your home might change, rain one month and snow another, but the harm your residence suffers is devastating regardless. Straight line or rotating winds can topple trees and utility poles, crashing into the exterior of your home and causing significant damage. You need the gaping holes in roofs and siding secured, and broken windows and doors tarped or boarded up.

Our team can answer that call and take care of a broad range of other issues, including water removal after overland flooding or the draining of rainwater through breaches of your home’s structure. The IICRC training our managers and technicians master supports our efforts to evaluate water categories and contain and dispose of contaminated flood waters appropriately.

Flood water can include sewage, bacteria, viruses, and other pathogens that can put your family in harm’s way. In addition to containing and disposing of the fluids as hazardous waste following local regulations, we treat the affected areas with EPA-registered antimicrobials after a thorough cleaning. Our extensive training and experience with Category 3 water are reasons why SERVPRO uniquely qualifies as an efficient and effective responder when your home suffers from storm damage.

SERVPRO of Putnam County is well-prepared to meet the needs of our community during and in the aftermath of a disaster affecting the safety of your household and the integrity of your home’s structure. Call us at  (845) 228-1090 to schedule an assessment and get the recovery rolling.


Water Damage in Carmel? We Can Help Right Now, Call SERVPRO for Restoration Services

7/9/2019 (Permalink)

Water Getting You Down in Carmel? SERVPRO Promises Excellent Extraction and Restoration Services!

SERVPRO Provides Expert Water Removal in Carmel and Surrounding Areas

One of the best things about our restoration company in Carmel is our commitment to responding fast to your call for help during emergencies. Our promise to customers is to schedule your restoration job immediately and to arrive on-site within four hours. A commitment like this helps prevent additional damage and dramatically increases your home’s chance at a full restoration.

If you are looking for a quality restoration company that provides reliable, professional water removal services in the Carmel area, your search is over. We have all of the restoration personnel, extraction equipment, and resources necessary to return your home to a quality condition you’ll enjoy. Our restoration team uses time-tested water removal services in a fast, efficient manner without ever skimping on quality.

SERVPRO technicians eliminate any dangerous situations before starting work, posting signs, and ensuring your safety throughout the restoration process. We move and block furniture, appliances, and any other household contents covering the floor that may lead to stains, such as books, papers, area rugs, and curtains. Our goal is to remove anything that could cause or suffer secondary damage as a result of exposure.

SERVPRO uses both hand-held and truck-mounted water extractors to remove as much water from the affected area as possible. Extraction is far more efficient than dehumidification for removing moisture from your saturated contents, which makes extraction essential for producing quality results. It also helps reduce drying time and limits the chance of rust and furniture stains and fabric bleeding and reduces the chances of mold growth.

SERVPRO technicians inspect your carpet, upholstery, rugs, and other flooring options carefully. After initial extraction, we raise your carpet, extract moisture from the padding and subfloor underneath, and check the carpet, padding, and subfloor for damage. Each section receives anti-fungal treatments to eliminate the possibility of mold growth and to prevent future problems.

Call SERVPRO of Putnam County for additional information about our services or to schedule your home’s initial inspection, today. We offer quality full-service solutions throughout Mahopac, Southeast, and Kent and make the same rapid response commitment to every member of our local community. Our emergency response teams are available 24/7, 365, day or night for your convenience. (845) 228-1090


You Can Depend On Our Specialists To Save Your Flood Damaged Home In Mahopac

6/19/2019 (Permalink)

SERVPRO stands ready to assist local homeowners with flood damage mitigation and make it “Like it never even happened.”

How SERVPRO Saves Items From Flood Damage In Mahopac

Water damage from floods that enter your home can be overwhelming. Saving furnishings, clothing, and personal treasures is a priority for most homeowners.

When SERVPRO mitigates flood damage in a Mahopac home, our first concern is for the health and safety of homeowners and our employees. Flood water has the potential to carry toxins and contaminants, and we determine the restorability of saturated items on a case by case basis.

Our goal is always to assist homeowners by restoring items whenever possible to keep replacement costs down. We have several methods for cleaning even extensive water damage and doing controlled demolition for sheetrock and other building materials counted as a loss by the adjuster. SERVPRO technicians work hand in hand with both homeowners and insurance adjusters to ensure the most favorable outcome for restoration and mitigation of water loss in the home.

SERVPRO provides a Contents Claim Inventory Service (CCIS) that gives homeowners a detailed list of your belongings as a room-by-room inventory with photos and if necessary, barcodes to identify items. This action assists the adjuster in seeing the preloss list of items and values as well as helping claims settle more quickly.

We have different methods for cleaning and treating surfaces and items in the home ranging from hand cleaning with wet and dry sponges to foam to prevent bleeding or shrinkage of fabrics or the immersive method which involves dipping items into a solution for thorough cleaning.

In cases where a home requires extensive restoration efforts, our technicians perform move-outs or pack-outs as needed. This allows for a faster remediation process and protects items from any further damage from exposure to water. Best of all, upon completion of the restoration on the home, we coordinate with the homeowner with a "move-in," and this is often covered by insurance as part of mitigation. Check with your carrier to see if your individual coverage allows for this.

Electronic equipment is not automatically a water loss. While devices should not be tested on-site, we arrange to have qualified electronics technicians inspect water-damaged electronics to determine restorability of televisions, computers, and more. Photographs are memories and books are like old friends to many people, and the prospect of losing them can feel stressful. When either receives damage in a water intrusion incident, We can restore documents, photos, and books on a case by case basis.

SERVPRO of Putnam County at (845) 228-1090 stands ready to assist local homeowners with flood damage mitigation and make it “Like it never even happened.”

For more about Mahopac click here.

Why We Are The Leader In Carmel Flood Damage Restoration

6/13/2019 (Permalink)

High winds mixed with torrential rains can be a dangerous combination for homeowners. We are available 24/7 to help, so don't hesitate and call us.

The Importance of a Fast Response for Flooding in Carmel Homes

There might be multiple choices for Carmel residents combatting flood loss effects in their home, and after a traumatic disaster like this, it can be challenging to feel like you are making the best choice for your property. While many homeowners would like to offer the attention and restorative actions their house needs after a loss incident like this, it is rarely feasible and effective to do so. Our professionals can offer a full-service approach to restoring your property after a substantial loss event like flooding, and we can help you through every phase of this recovery process.

While there might be multiple reasons why our SERVPRO team can be a wise choice for flood damage in your Carmel residence, one of the largest considerations that homeowners should make is the speed of response to the emergency. With a 24/7 rollout to all loss incidents in every niche of the restoration industry, we offer our customers a full-service solution to the damages their property experiences at any time of the day or night.

This quick response to emergencies can help to protect your property. With the speed in which flood damage can spread throughout your home, and the potential contaminants and bacteria that natural disasters like this can introduce to your house, it is critical that the right steps get taken quickly to prevent the situation from getting worse. We have a crew of biohazard cleaning technicians, but immediate mitigation, including extraction and drying efforts, can reduce the need for these trained professionals.

Containment is a large factor in successful mitigation and recovery of your flood damaged property. Our SERVPRO team can work to address these conditions with advanced extraction tools like our gas-powered and submersible pumps, as well as rapid drying solutions with our air movers and desiccant dehumidifiers.

Flooding can greatly damage your home without a fast response from trained professionals like our SERVPRO of Putnam County team. With how quickly these situations can get out of control, you can trust that We’re Faster To Any Size Disaster. Give us a call today at (845) 228-1090.

See more about Carmel.

We Can Repair And Restore Your Fire Damaged Home In Mahopac

6/4/2019 (Permalink)

Our skilled technicians have the certifications and training to handle any type or size fire damage. “Like it never even happened.”

Getting Fire Damage Home In Mahopac Ready For Rebuilding

An essential part of reducing loss from fire damage is retaining as much of the structure as possible for rebuilding. This saves not only time for property owners but also out of pocket expenses.

When our SERVPRO technicians answered a call from a Mahopac homeowner to mitigate fire damage to her home, just under half of the house was a loss. An overheated plug caused a fire inside a wall which raised upwards and burned through the attic and roof.

Our experts placed a tarp over the damaged roof area and then contained the affected area from the portion of the home without charring, but the entire premises had a strong smoke odor. Our technicians arrived within hours of the initial call and immediately carried off-site the charred home contents and building materials with no potential for restoration through our proprietary techniques.

The home had no electricity due to the fire, and we brought our generators to power our portable extractors while removing water and for powering our other necessary equipment. Using a technique known as "controlled demolition," we removed the damaged sheetrock but were pleased to find the framework unharmed so the homeowner could rebuild their home without the need for replacing the structure in the fire loss areas.

Deploying air filtration equipment that included HEPA filtration to remove dangerous particles from the property during drying helps speed the restoration process along. Once SERVPRO technicians completed that phase of restoration, it was time for odor removal.

Sometimes, in the case of strong scents, more than one removal technique to remove deeply embedded smoke odors successfully is needed. There is no point in rebuilding over residual odors as they can permeate fabrics, furnishings, and other porous materials.

Our technicians used first hydroxyl generators, which is a safe machine that uses the same hydroxyls as our sun. These elements bind to odor molecules and change them, eradicating the odor. The framework and rest of the home carried a light, smoke odor, so we used thermal fogging to neutralize the remaining odors and thoroughly cleaned the ductwork to give the house a fresh start for rebuilding.

SERVPRO of Putnam County at (845) 228-1090 when you need assistance with fire damage. Our skilled technicians have the certifications and training to handle any type or size fire damage. “Like it never even happened.”

Click here for more about Mahopac.

We Have The Required Training To Restore Your Mahopac Home After A Flood Damage Disaster

5/30/2019 (Permalink)

We have the necessary equipment to handle drying in order to get your house back to looking like a home. We are available 24/7 to assist you.

Intense Storms Deliver More Than Flood Damage in Mahopac

After flood damage happens in a home, the faster cleanup efforts begin, the more potential there is to limit water loss for both building materials and contents. If the cleanup efforts fall short or are otherwise incomplete, secondary issues such as foul odors and mold become issues.

Our SERVPRO team responded to a call to assist with flood damage in a Mahopac home. A tree limb broke a window during a storm and rainwater soaked one section of a room while the homeowner was at work two days prior. She had cleaned the water up, used fans to dry the carpet, and had the window repaired.

When we arrived, it was immediately apparent that water alone was no longer the most significant issue. The homeowner showed our technicians where the water damage occurred, the carpeting felt dry to the touch, but our probes showed excessive moisture underneath. An upholstered chair that was near the window also showed signs of moisture retention and a strong odor.

SERVPRO technicians have training and certifications in the science of applied structural drying. We know that ordinary household fans do not have the power to dry water-logged objects thoroughly, higher velocity air is needed to pull out deeply seated moisture.

First, we used weighted extractors to push any remaining water out of the carpet and padding, and then with the homeowner's permission, we lifted one side of the carpet in a technique called "floating" so adequate airflow from our air movers happens which works to pull moisture from the padding and carpet underside.

We used our air movers with dehumidifiers. This method works to lower moisture levels in a room quickly as the air movers cause water vapor to rise, the dehumidifier removes it and ports it away from the area. This way continually dry air blows as the humidity levels in the room progressively lower, resulting in faster drying.

Complete drying of the carpet, padding and chair reduced odor levels in the room substantially. Our technicians have different kinds of odor control equipment when stronger efforts are required. We chose to use an ultra-low volume (ULV) fogger. Using a water-based deodorizer, it spreads like a fog and neutralizes odors, leaving the room without pungent reminders of water damage.

When flood damage happens, call SERVPRO of Putnam County at (845) 228-1090, and our technicians can be on-site within hours to mitigate your water loss and make it "Like it never even happened."

Click here for more information on the marina that has been keeping families afloat since 1967.

Our Highly Skilled Water Damage Technicians Can Restore Your Carmel Home

5/16/2019 (Permalink)

You can depend on our knowledge and water damage experience to get the job done right. Give us a call anytime at (845) 228-1090.

Extensive Training Makes Carmel Water Recovery More Effective

Carmel houses. You may think most water loss incidents only require a mop and drying efforts. It is often more complicated and involved than this. In many cases, water can spread far beyond the source and affect materials, contents, and provide the appropriate conditions for even more hazardous and concerning effects. Understanding when a situation is out of your skill set to correct can save you time and money on the restoration that your property often requires after a water loss incident.

These same homeowners often question not only if professional restoration is the right response to water damage in their Carmel residence, but if our SERVPRO team is the right choice when professional intervention is necessary. We have spent numerous years serving the area and have worked to build your trust and our reputation as a team that can respond immediately with confidence and skill to any emergency that threatens your home or business.

We seek to provide every customer with skilled and knowledgeable technicians for water emergencies or any disaster that could be hazardous to their properties. Every one of our team members must complete some facet of training through the Institute of Inspection Cleaning and Restoration Certification (IICRC) organization. This group sets the standard for the restoration industry, and our team members responding to this type of emergency have accreditations as both Water Restoration and Applied Structural Drying Technicians.

We encourage every staff member to pursue continued education opportunities to understand the best new practices and equipment available for water damage recovery. The better prepared our technicians are for these emergencies and their symptoms, the faster we can complete our projects and keep them within budgetary confinements.

Our SERVPRO of Putnam County team can help every home throughout the area navigate the often stressful times that water loss incidents can present. You can depend on our knowledge and water damage experience to get the job done right. Give us a call anytime at (845) 228-1090.

Click here for more about Carmel.

What Everyone Must Know About Flood Damage Remediation in Mahopac

4/30/2019 (Permalink)

Floods and storms can be extremely challenging to clean up without the right knowledge and equipment. Save yourself the headache and contact SERVPRO.

Flash Flooding Can Threaten Mahopac Homes

Flash flooding is a phenomenon that is more and more common to the Mahopac area as years go by and is as challenging as ever to prepare for to protect your property adequately. With so many properties in the valleys and lower lying areas throughout this region of the Hudson Valley, instances of flash flooding can send massive waves of damaging water towards neighborhoods, causing substantial damage to structures. With the speed that homes can become damaged by this powerful force, it is important to reach out to trained responders like our team so that the right equipment and personnel get in route immediately to help.

Our professionals have considerable experience with the flood damage that has occurred in Mahopac, arriving with a broad inventory of recovery equipment designed to address the most pressing concerns within a flooded house. Flash floods can often bring contaminants, mud, debris, and other hazardous substances into a property depending on the path that it travels to reach the residence. Damage assessment is one of the most critical phases of restoration, as it shows both our SERVPRO team and the homeowners what must get accomplished to return a compromised property to preloss condition.

When our team first arrives at your home during the emergency, we work to establish the boundaries of the damage to get the appropriate containment strategies started. In flooding situations, it is critical to prevent the spread of contaminated water to new areas of the property when possible to protect and preserve as much of the original construction materials and contents as we can.

Our SERVPRO estimator takes the time to determine the full extent of the damage while mitigation work gets underway to remove standing water. With black water situations where contaminants could be present, the solution is often to remove materials that could house bacteria and germs rather than to attempt to restore or clean them in place.

Flash floods can create multiple problems for a single residence within its path. Our SERVPRO of Putnam County rapid response team has the expertise to get effective mitigation and restoration started immediately upon our arrival. Give our professionals a call anytime at (845) 228-1090 to make flooding “Like it never even happened.”

Click here for more information about the city of Mahopac.

Reading, Writing, and Water Damage in Mahopac

4/15/2019 (Permalink)

SERVPRO of Putnam county is always available to restore commercial water damage.

SERVPRO Brings Efficiency and Thoroughness for Mahopac Schools Facing Water Damage Problems

Water damage at schools in Mahopac can be a difficult challenge even for veteran SERVPRO technicians. Fast turnaround times are essential to keep the school in session and classrooms open for use, but exceptional care must be taken to comply with strict safety regulations and keep both students and teachers safe from the effects of incomplete care. Thanks to our significant resources and national infrastructure, we can offer local school districts the fast and reliable water damage mitigation services they need to keep facilities in use and classes in session.

Efficiency through Technology

We use only the most up-to-date and high-quality water damage restoration tools for schools in Mahopac and other local communities. Thanks to our national network of SERVPRO franchises and significant investment in research and development of new treatment techniques, our arsenal of high-tech equipment has expanded in recent years. Our technicians' arsenals now include UV ray projectors to sanitize large areas, infrared imaging devices to identify pockets of water damage, otherwise hidden from sight, and advanced chemical cleaning agents designed for specific materials, finishes, and types of damage. We combine these tools into one of the fastest and most cost-efficient damage mitigation and restoration services in the country.

Thorough Work and Long-Term Solutions

Less-experienced water damage mitigation services may miss many of the details that veteran SERVPRO technicians know to look for in each job they take. Warping and discoloration of carpeting, missed pockets of moisture behind walls and furniture, and failure to restore rather than replace furniture and devices are many of the mistakes that our technicians take care to avoid. Calling us guarantees service that is both fast and reliable so that we do not need to make a return trip for the same issue.

SERVPRO of Putnam County maintains 24/7 readiness to respond to and take care of damages on local properties with as much speed and efficiency as possible. Contact us at (845) 228-1090 for our services or a quote.

Read more about Mohopac here.

The Complete Guide to Understanding Water Damage in Mahopac

4/14/2019 (Permalink)

Whether water damage has affected the foundation or other parts of your home, the best recourse is to contact SERVPRO for water damage remediation.

Untreated Water Damage in Mahopac Can Lead to These Safety Risks

Water damage to your Mahopac home may not seem like anything significant at first but can lead to significant consequences if left untreated. Some of these long-term damages may even pose safety hazards or be difficult to repair without special protective equipment and efforts. Services like SERVPRO exist to help solve water damage crises with minimal risk of additional problems developing later on but, if necessary, we can also come in to take care of any lasting after-effects that may have beset your home.

Damaged Foundations

One of the most expensive possible consequences of water damage in your Mahopac home is damage to the building's foundation and structural components. When significant amounts of water seep into foundations and other supporting elements of the structure, they can form cracks and break down materials, potentially leading to a collapse if left untreated. Foundational restorations are costly and time-consuming, so your best bet is to avoid them entirely by calling SERVPRO soon after the initial damage occurs.

Mold Growth

Mold can start to grow from even the smallest types of water damage, such as leaks below a sink or behind a wall. With just a bit of excess water, large fungal colonies can start to take over your home and may cause health effects. Signs of mold growth include discoloration of any materials in your home and a foul, musty odor originating from an area of damage. SERVPRO technicians use preventative anti-mold treatments and products to keep your home secured against mold infestations after a water damage incident.

Electrical Damage

Some water damage scenarios can cause damage to electrical lines and features within the home. While most of these issues result in nothing more than a few dead power outlets, they can also create fire hazards in your home as well. Many cases of water damage we see happen in the kitchen, where electronic appliances may soak up water and create a fire hazard. Our safety inspectors can help to identify these threats and provide recommendations on handling any risks they see.

SERVPRO of Putnam County can help you take care of water damage in your home before anything else can happen. Call us as soon as possible after an incident at (845) 228-1090.

Click here for more information about the city of Mahopac.

Mold and water damage restoration at your Brewster, NY business

1/11/2019 (Permalink)

Water damage in your Putnam County office is not only inconvenient, it can shut down your business and cause you to lose money.

Time is essential in keeping your financial losses to a minimum and re-opening your doors when a water or mold emergency strikes your Cold Spring, NY area business. At SERVPRO of Putnam County, we use our twenty years of experience to get the job done fully and efficiently so that disruption to your business is minimal.

Call us immediately upon discovering a mold infestation or water damage at your business. Whether it be a Carmel shopping center in which mold behind a shared wall affected multiple businesses, a store under construction in Brewster with water damage due to a plumbing malfunction or an apartment complex in Mahopac in which a kitchen sink leak damaged 4 apartments, our team is specially trained and has the equipment to mitigate the damage. 

Call SERVPRO of Putnam County at (845) 228-1090 immediately  if your business experiences a toilet overflow, leaking pipes or electrical fire. We are on call 24/7 and can respond to emergency and get your company back in business as soon as possible.

Freezing temperatures cause pipes to burst in Putnam County, NY

1/11/2019 (Permalink)

If your pipes freeze and burst, call SERVPRO of Putnam County to restore your home.

Discovering that the pipes have frozen and burst in your home or business is always a surprise. As devastating as this might experience can be, there are steps that can be taken to minimize the damage while you wait for help to arrive. 

Turn off your water and electricity. 

If you live in a house, turn off your water supply. (and don't wait until a pipe bursts to locate it!) as well as the electricity  to the area of the house where the burst has occurred. If you live in an apartment building or condo, be sure to alert your building manager immediately as the water could also affect neighboring units. 

Place a catch bucket under the leak 

If water is coming through the ceiling, place a bucket or garbage can under the leak to catch the water. If the ceiling is bulging or the leaking is widespread, piercing a hole in the sheetrock will allow the water to flow through one spot.  

Drain your pipes 

Run all of the faucets throughout your house with cold water to clear as much water from the pipes as possible. Flush the toilets as well. Turn off your hot water heater and run the hot water from all faucets.  

Call a plumber 

Again, preparing ahead will work in your benefit. It can be difficult to find a plumber who is   immediately available to respond to your frozen pipe emergency.  Choosing a plumber and establishing a relationship with a local Putnam County plumber ahead of time will go a long way in getting quicker service. 

Call SERVPRO of Putnam County 

Our water mitigation team will respond quickly and begin the clean up process. The sooner we are called to dry the home out and remove wet sheetrock, carpets, flooring  and other materials, the less the damage can spread and cause additional problems. 

Call your Insurance Agency 

The sooner you submit a claim, the quicker you will be reimbursed for payments made to plumbers and contractors.  Our experienced office staff, Keri and Bianca, will handle insurance negotiations and paperwork from our end so that you don't have to.  

We've been told by many customers throughout our twenty years as a franchise that having our team come out quickly and efficiently mitigate the damage has taken much of the stress out of the situation.  Give us a call  at (845) 228-1090
 24/7 if your pipes freeze  this  winter in the Yorktown Heights area!

Choosing a live Christmas tree this year? Follow our tips to find the perfect one!

1/11/2019 (Permalink)

Yes! You can have a real Christmas tree in your Brewster home. Follow our fire-safety tips to keep it safe!

For many families in Putnam County, the start of the Christmas season is marked by picking out a live Christmas tree from one of the area’s wonderful tree farms. For some, the annual ritual of the family venturing out into the cold together to find that perfect tree for their home, cutting it themselves and tying it to the roof of the car cannot be replicated with an artificial tree.

We appreciate a live tree ourselves however have also seen in over twenty years in the fire and damage business the devastation caused by a tree that has caught fire. When showcasing a live tree in your home, the combination of tree dryness, electrical malfunction with lights and poorly located heating sources can make for a deadly combination. If your holiday is not complete without a live tree, follow these safety precautions this month.

1. Choose your tree carefully: Fresh trees are less likely to catch fire, so look for a tree with vibrant green needles that are hard to pluck and don’t break easily from its branches. If a tree is shedding easily, choose another! The best trees that retain moisture the longest are Fraser fir, Noble fir and Douglas fir. Eastern red cedar and Atlantic white cedar rapidly lose moisture and should be used only for a week or two.

2. Location, location, location: Always place your tree away from heat sources like fireplaces, radiators, candles, heat vents or lights, and keep the tree base filled with water to avoid a dry out.

3. Check your lights: Check old lights for any fraying of the wires. Do not overload light strands or electrical outlets. Also keep in mind that miniature and LED lights produce less heat than larger ones and will reduce the drying effect on trees.

4. Keep it watered: Choose a tree stand that holds at least a gallon of water and be sure to keep it full at all times.

5. Unplug your lights every night and when you leave the home. This will reduce the drying effect of lights and reduce the risk of the tree igniting unnoticed.

6. Take down the tree before it dries completely. A tree that is totally dry has needles turned a greenish gray and all needles and twigs break with a crack or crunch when crushed. In some tree species, you will see a needle drop but always do the crush test to be certain.

Top Causes of Commercial Water Damage in Putnam County

1/11/2019 (Permalink)

Protect your Carmel business from the common causes of water damage.

If you own a business in the Mahopac area, there a few common causes of water damage that you should be aware of. 

1. Broken pipes - In upstate NY, this is the number one cause of water damage in both residential and commercial buildings. Make sure that your pipes are not vulnerable to freezing and bursting and that your plumbing system is professionally maintained.

2. Sewage backups- If sewage backs up into your business, you can be faced with having to keep your doors closed during restoration. Make sure that you have your system inspected yearly.

3.Malfunctioning appliances - If you have a restaurant in the Brewster area, a refrigerator leak or dishwasher flood can cause significant damage. Keep your eyes open to the small signs of a leak such as floors that are lifting, small puddles and rust on the exterior of the appliance. Call your plumber at the first sign of a leak before it is too late.

Call SERVPRO of Putnam County to schedule your Patterson mold inspection

1/11/2019 (Permalink)

Damp conditions plus organic matter makes basement floors under carpeting one of the most common areas that mold spores grow in Mahopac, NY homes..

Mold spores are not picky – they only require two substances to grow – water and food. Any organic matter can serve as food including wood, drywall, carpets and clothing. If you can reduce the moisture in your home, you will make it difficult for mold to grow.  

The SERVPRO of Putnam County team has inspected hundreds of homes with mold damage over the past twenty years.  We understand that mold spores exist everywhere and not all mold requires professional remediation. We also know that it is impossible to completely eradicate every mold spore. Naturally, mold spores live in balance with humans in a symbiotic relationship.  Our goal is to reduce mold down to acceptable levels.  

Contact your SERVPRO of Putnam County restoration professionals immediately after a water intrusion. Ignoring leaks or simply letting flood water recede are two of the most common reasons mold flourishes in a home. Investigate unusual earthy or musty odors in your home, including under cabinets and in walls. 
As part of our inspection process, our crew also counsels homeowners on how to reduce their mold risk. A home may require the repair of attic soffits or vents, the installation of exhaust fans, a slow leak repaired or a dehumidifier.   
If you see signs of mold, call SERVPRO of Putnam County at (845) 228-1090 to schedule an inspection.

Putnam County Smoke and Soot Cleanup

1/11/2019 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Putnam County Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Putnam County  will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 845-228-1090 

Smoke and soot removal in Brewster, NY

1/8/2019 (Permalink)

Smoke and soot can cause substantial damage to your Carmel home.

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

After a home fire has been extinguished, homeowner's are left with the aftermath. The flames have not only damaged the home, they have also left behind a layer of soot and smoke that is embedded in every exposed item.  Smoke and soot can create irritating odors, discolor walls or ceilings and even cause breathing issues if there is a high concentration of ash left over. 

Even a small home fire can cause a great amount of damage due to soot and smoke damage. We have arrived at jobs where a small kitchen fire may have caused minimal structural damage, yet smoke has managed to permeate items throughout the home and soot has covered every surface of the home.  In the pictures, the home doesn't show much damage, yet the clean up job is a big one.  

When called to a job in the Garrison, NY area, SERVPRO of Putnam County crew members have the expertise and equipment to properly treat all surfaces of ash and soot. Because ash can reactive negatively to certain cleaning agents, possibly causing permanent damage and toxic fumes, this is not a job that can be done with store bought cleaning agents. 

At SERVPRO of Putnam County, we keep thermal foggers and other sophisticated odor removal equipment on hand to counter noxious smoke odors. We can reach into all parts of your Mahopac home, including inside floors and walls. We have a large production facility where we are able to take possessions off site and clean them while your home is being restored. 

Protect your home from fire damage in Mahopac, NY

1/8/2019 (Permalink)

While using a surge protector outlet strip is recommended, take caution not to overload them, as this can also be a home fire risk in Putnam County!

Experiencing a house fire is one of the most devastating experiences that our customers can go through. Although many fires cannot be avoided, there are some safety precautions that Brewster area homeowners can take to lower their risk.   

Install Surge Protectors in your home – Protect your home electronics and  install a surge protector. These devices prevent sudden surges from causing a fire. Use surge protectors wisely by not overloading them. Turning outlet strips off at night can also saves on electricity.  

Install smoke detectors where they are needed. Common sources of fire in the Connecticut area are the wood stove and fireplace as well as the kitchen. Install smoke detectors in these areas so that the fire doesn't have a chance to spread.  

Space heaters need space. A space heater needs 3 feet of clear space all around it in all directions, keeping it away from draperies, furniture, bedspreads, people, and pets. 

Home fires are the cause of death of approximately 3,400 people are killed in home fires or by burn injuries each year. The Putnam County community has experienced the devastation a home fire can cause. Please take care and follow our tips to keep your home and family safe. 

Protecting your Putnam County home from fire damage

1/8/2019 (Permalink)

Check your smoke detectors regularly

October 9-15 is Fire Prevention Week- a time to make sure that your home has fire safety measures in place. In 2015, there were 1,345,500 fires reported in the United States. Every 86 seconds, one home structure fire was reported and every day, 7 people lost their lives to residential fires.  At SERVPRO of Putnam County, we have seen firsthand the devastation a home fire can cause.  

Many home fires are preventable with some forethought and care to minimize the risks. Among the common causes of home fires are leaving candles unattended, smoking and leaving unattended food cooking on the stove top.  Make it a habit to double check that the flame is out and properly extinguished when smoking or using candles. 

Electrical fires can start from overloaded outlets, equipment malfunction or overheated appliances. Clothes washers and dryers account for over 16,000 home fires each year.  We recommend that you check your dryer vent to make sure there aren't any blockages and clean your lint screen regularly.  

While lightning fires are not preventable, personal injury  from lightning can be. Unplug electrical appliances, avoid using plumbing fixtures  and do not use corded devices during thunderstorms.

Tragically, Christmas trees are one of the main causes of home fires. Take care to always keep trees well watered, do not use faulty Christmas tree lights and always turn off your tree at night. Try to avoid using a live tree in a room with a wood stove or near heat sources that will dry them out.

Here in upstate New York, many of us use alternative heat sources such as wood burning stoves and portable heaters. Take care to be sure that wood stoves are used properly and that wood is stored away from the stove and furniture and other combustible items are at least 3 feet from the stove. Portable electric heaters should also be kept 3 feet from flammable items such as curtains and bedding.  Additionally, do not leave a space heater on overnight or while sleeping. 

Despite taking preventative measures, home fires will still occur.  Be prepared with ways to minimize the damage and protect your family from injury. Smoke detectors should be on each floor of your home and in each bedroom. Test all smoke detectors regularly and replace detectors over 10 years old. Keep fire extinguishers on each floor of your home and make sure you know how to use it. Many newer homes are equipped with a fire sprinkler system. If you are building a home, having a system installed may be included in your mortgage.  Having rope or fire ladders on the second floor of the home can help family members escape. Make a family escape plan and rehearse it with your family.  

Taking these measures can help minimize the damage of a home fire and protect your loved ones. If you do experience a home fire in your Carmel home, please call us at (845) 228-1090. We specialize in fire damage restoration – from  cleaning soot, removing smoke smells and residue from personal items and cleaning up the secondary water damage rescue efforts leave behind.

Snowstorms cause water and fire damage in Mahopac, NY

1/8/2019 (Permalink)

Raking the snow off of your roof will help you avoid ice dams, which can cause water and mold damage to your Brewster home.

Winter is around the corner and with it will come snowstorms in Putnam County. Before the storm, there are steps that you can take to lower the risk of damage to your home.  

  1. 1. Check the shingles on your roof to ensure that they are not damaged and are properly installed. Damaged roofing shingles can allow water to enter your home through the attic, causing water and mold damage.  
  2. Avoid ice dams by using a roof rake to clear snow off of your roof. Also make sure that your attic is properly insulated, as this will reduce the risk of ice dams, which can cause water damage to the interior of your home.  
  3. If you have a woodstove or fireplace, have your chimney cleaned annually to reduce the risk of fire. If there is a power outage, heating your home will be necessary to avoid frozen pipes! 
  4. Have an emergency supply kit which includes enough food, water and medicine for at least 5 days.  
  5. If you have a generator, make sure you have extension cords handy and enough gas for several days. Generators should always be used outside of the home.  

Burst pipes, ice dams and chimney fires are some of the damage that can occur from snowstorms. Hopefully, by taking these few precautions beforehand, you can sit back and enjoy the snow! 

Avoid puffback's and soot in your Cold Spring, NY home this winter

1/8/2019 (Permalink)

Having your oil burner serviced annually can help reduce the risk of a furnace puffback in your Kent, NY home.

Most of the leaves are on the ground in the Hudson Valley and we've all begun wearing layers. It's time to switch gears and settle in for the long, cozy New York winter.  Now is the time to take a few steps to ready your Carmel, NY home for the months to come.

Oil Burner Servicing - If you have not already done so, schedule an appointment  to have your oil burner serviced. This is recommended on an annual basis. Having the burner tuned up and cleaned of dust and grime that has accumulated improves system efficiency, which means better heating performance and lower heating costs. It also minimizes the risk of your oil burner requiring a major emergency repair in the midst of freezing temperatures. At SERVPRO of Putnam County, we respond to many homes each winter that have water damage due to frozen pipes caused by a malfunctioning oil burner.

Wood Stove and Fireplace Cleaning - Many of our customers heat their homes with wood or pellet stoves and fireplaces throughout the NY winter. These alternatives to oil heating provide what is often a more affordable source of heat. We recommend that you check your fireplace for any signs of excessive soot, cracks in the chimney and that your chimney cap is secure. Have your chimney swept annually to avoid soot buildup, or creosote. A blocked chimney can cause a  chimney fire, which is not always easily detected. These can spread quickly through the walls and roof of your home and result in massive damage to your home. A blocked chimney or a chimney with an improperly functioning flue can also  cause a buildup of carbon monoxide, putting those inside your home at risk. 

Prepare the outside of your home - Trim trees with branches that are low laying and may be an issue when covered with snow and ice. Snow and ice causes them to be heavy and possibly cause damage to your home during winter storms. Also, check your gutters to make sure they are free of leaves and debris so that they can function properly. If ice dams on your roof have been an issue for your Brewster  home in the past, consider installing roof heat cables that help snow and ice melt on your roof before causing water damage inside your home. 

At SERVPRO of Putnam County, we are ready 24 hours a day to respond to your call. If you do experience a frozen pipe that bursts or a chimney fire or puffback this winter, call us at (845) 228-1090. 

When Storms or Floods hit Putnam County, SERVPRO is ready!

1/8/2019 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Putnam County.

SERVPRO of Putnam County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

 When you have a flooding or storm emergency, we’re already nearby and ready to help. We take pride in being a part of the Carmel community and want to do our part in making it the best it can be.

Resources to Handle Floods and Storms

When storms hit Putnam County we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.


Have Storm or Flood Damage? Call Us Today (845) 228-1090

Commercial Water Damage to Businesses in Southeast, NY

6/22/2018 (Permalink)

Businesses in Putnam County cannot afford to stay closed due to water damage. Every day that your doors are closed is lost revenue. Water damage can be caused by a myriad of reasons. Weather related water damage from storms, burst pipes and flooding is the first thing that may come to mind however there are other causes of water damage to commercial buildings that SERVPRO of Putnam County responds to. 

Plumbing: Broken pipes that leak water- whether it be a trickle or a major release – cause water damage to businesses in the Brewster area. 

Malfunctioning appliances and equipment: Refrigerator supply line leaks and other mechanical failures in commercial kitchens are a common call we get. If the leak occurs while the restaurant is closed, there can be substantial damage before it is discovered.  

Outdated Sprinkler systems: If the sprinkler system in your building is older, it can malfunction and be set off when not needed, causing water damage. Have your sprinkler system checked yearly to prevent this.  

Sewage Line Damage: A damaged sewer line can cause a back up- leaving your business flooded with black water, which is a biohazard that causes significant damage. Tree roots can cause damage to your sewer line. If your Lake Carmel business is in an older building, the lines could also collapse due to age. And of course, clogs are a common reason for sewage line back ups.  

Don't let water damage close your doors for long. Call SERVPRO of Putnam County at (845) 228-1090 if you have a broken pipe that has caused leaking through your ceiling or your restaurants ice maker has leaked. We come out, work fast and do the job right to get you back in business! 

SERVPRO of Putnam County can clean your ducts before summertime!

6/22/2018 (Permalink)

With summertime rolling in and the weather warming up, many Brewster area homeowners will be turning the air conditioning switch on their wall to the "ON" position. Before you do so, call the SERVPRO of Putnam County office to schedule an appointment for your yearly duct cleaning.

Having your HVAC ducts cleaned on an annual basis is recommended. Ducts are the perfect area for dust, debris and other particles to collect. This can decrease the efficiency of your system and cost you money. Our team will also inspect your ducts for mouse droppings, mold and mildew. Cleaning these from your system will eliminate any potential health hazards that can result from the spores being part of the air circulation in your home. 

Give the SERVPRO of Putnam County office a call at (845) 228-1090 to schedule an appointment to have the HVAC ducts cleaned in your Garrison, NY home cleaned this spring. 

Protecting your Mahopac, NY home from water damage while you wait for help to arrive

6/22/2018 (Permalink)

It's always a shock to walk into a room of your home and discover water damage. Nobody is prepared to see their ceiling lying on the floor and water dripping everywhere. As soon as you have pulled yourself together, taking immediate action can reduce the permanent damage to your Mahopac, NY home. 

First, it is important to ascertain the type of water you are dealing with.  Water from sewage or flooding is considered black water because is highly contaminated and filled with fungi, bacteria, chemicals and more. If you have black water, stay clear of the area and allow SERVPRO to perform the clean up.  While waiting for the SERVPRO of Putnam County team to arrive, avoid all contact with water and items that have been contaminated. We also advise that you leave your air conditioning and fans off to avoid spreading contaminants in the air. 

Clean water is water from the rain or from a broken pipe, or other internal water source.  If you have damage from clean water, call your plumber  immediately.  It can be difficult to find a plumber who is   immediately available to respond to your water damage so prepare ahead!  Choosing and establishing a relationship with one of our fantastic local plumbers here in the Brewster area will go a long way in getting quicker service when you have an emergency. 

Your next step is to call SERVPRO of Putnam County– we are available 24/7 to respond to your call and the sooner we get to your home, the less damage there will be. 

If you have determined that it is safe to stay in the house, the first step you want to take is to turn off the water source. This can usually be found in your basement near the front wall or near the oil burner. While you are in the basement, turning off the electrical circuit breakers for the affected areas of the home. 

Place a bucket or garbage can under the leak to catch the water. If the ceiling is bulging or the leaking is widespread, piercing a hole in the sheetrock will allow the water to flow through one spot. A broom handle works well for this.  

Remove all items that are not yet damaged, such as wall art, computers, books and documents to a dry room.  Wipe down wood furniture and cover what cannot be moved if there is still a risk of water damage. Wet upholstery cushions and small area rugs can be propped up for drying.  

Large furniture such as tables and couches can be protected by placing the legs on wood blocks. Making a protective cup out of aluminum foil for the legs is a good substitute to wood blocks if they aren't available. 

You will want to call your home insurance company to report the claim. You can document the damage in your home by photographing damaged items and the water source itself. 

Although it can take a few days for the adjuster to come to your home, do not throw away any water damaged items. The adjuster will need to inspect them himself in order to give you compensation for replacement. Your adjuster might also recommend some items be restored by SERVPRO.  

Our office staff speak with hundreds of insurance adjustors a year and can help you with this sometimes overwhelming process.  If you wake up one day and have water dripping from your ceilings, take a deep breath and remember these steps. And don’t worry, SERVPRO of Putnam County will make it "Like it never even happened".

Making an insurance claim if you have water damage to your Southeast, NY home

6/22/2018 (Permalink)

No homeowner is prepared to see their home damaged by water. When a pipe bursts, a homeowner might walk in to their house to see the ceiling on the floor, water everywhere and personal possessions soaked with water. Although it is a traumatic scenario, quick action is paramount in reducing the damage. Calling a plumber, if necessary, and SERVPRO of Putnam County immediately are your first steps.  

Once help is on the way, call your home insurance company and report the event. Every insurance policy is different and offer a range of coverage. Many water damages are covered and allowing your insurance company to begin their work as soon as possible is beneficial to everyone involved.   
We recommend that you take photos of your home prior to any restoration work beginning if possible.  The adjustor can refer to them in their inspection if necessary. Do not remove or throw away any damaged items.  Try to stay calm and report all of the available information to the insurance company. 

Fully document any involvement of others. For instance, if your water damage was caused by a faulty new refrigerator or an upstairs neighbor's toilet overflowing, collect and report all of that to your insurance company.  If they determine a third party is at fault for the event, they may subrogate the claim.  

The SERVPRO of Putnam County office can help you in the process. We have over twenty years of experience in the water restoration business and communicate directly with your insurance company so that you have less to worry about. If at any time during the restoration process you have questions, call us at (845) 228-1090. Our office staff will have the answer for you! 

Inspect your roof for winter storm damage in Brewster, NY

4/17/2018 (Permalink)

As the winter has come to a close, it is time to attend to some of the damage winter storms have done to your home.  In particular, your roof may have taken a beating from all of the snow and wind. With the snow and ice having melted off of the roof of your Kent, NY home, now is a good time to inspect it for damages. 

Tree limbs. Check out the trees around your house. Look for any limbs that may be touching the roof. Tree limbs can reduce the lifespan of your shingles by scraping them.  Have tree limbs that are of concern cut back. This will also assist in inhibiting moss growth on your roof since the sunlight hitting the roof will dry out any moisture.  

Leaves, branches and evergreen needles Remove any that have accumulated on the roof. Mildew can form on your roof as a result of wet piles on the roof which hold moisture. You can use a roof rake or leaf blower to clear the roof.  

Inspect for mold –Mold, algae and fungi can eat away at your roofing material and in time cause leaks. There are products at a home improvement store formulated for exterior sanitation. We advise against using a power washer on roofs, as they can damage shingles.  

Ice dam damage – If you noticed icicles forming on your roof this winter, it's possible that you had ice dams. These can lift and damage shingles. Inspect roofing for any signs that water made it's way under the shingles.  

Gutter damage - Check to see if there are any missing or loose  pieces to your gutters and that they are sitting securely along the roofline. Also make sure that they are not clogged with leaf and twig debris.  

Missing shingles, chimney, and flashing -Winds from snowstorms can rip pieces off of your roof. Check for missing shingles and  flashing. Also inspect your chimney cap to make sure that it is in place and secure.  

Inspecting your roof now will reduce the likelihood of you discovering water or mold due to roof malfunction later on. If you do discover that a leaking roof has caused mold in your Putnam County home, call SERVPRO at (845) 228-1090.

Yorktown Heights Residents:  Follow These Mold Safety Tips If You Suspect Mold

4/17/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Putnam County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Putnam County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (845) 228-1090

Call us if your Brewster, NY business has a disaster!

4/17/2018 (Permalink)

Time is essential in keeping your financial losses to a minimum and re-opening your doors when a water or mold emergency strikes your Cold Spring, NY area business. At SERVPRO of Putnam County, we use our twenty years of experience to get the job done fully and efficiently so that disruption to your business is minimal.

Call us immediately upon discovering a mold infestation or water damage at your business. Whether it be a Carmel shopping center in which mold behind a shared wall affected multiple businesses, a store under construction in Brewster with water damage due to a plumbing malfunction or an apartment complex in Mahopac in which a kitchen sink leak damaged 4 apartments, our team is specially trained and has the equipment to mitigate the damage. 

Call SERVPRO of Putnam County at (845) 228-1090 immediately  if your business experiences a toilet overflow, leaking pipes or electrical fire. We are on call 24/7 and can respond to emergency and get your company back in business as soon as possible.

For Immediate Service in Garrison,NY, Call SERVPRO

4/17/2018 (Permalink)

SERVPRO of Putnam County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Cold Spring. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 –(845) 228-1090

Residential Services

Whether your Carmel, NY home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Brewster, NY commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our Commercial Services.

Mold Removal or Remediation?

4/17/2018 (Permalink)

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. SERVPRO of Putnam County professionals have the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

  • Step 1: Call SERVPRO of Putnam County at 845-228-1091
  • Step 2: Have one of our highly trained estimators come out for and inspection and Mold Damage Assessment
  • Step 3: Call your local NYS licensed Mold Assessor and get a protocol for remediation.
  • Step 4: Mold Containment
  • Step 5: Air Filtration
  • Step 6: Removing Mold and Mold-Infested Materials
  • Step 7: Cleaning Contents and Belongings
  • Step 8: Restoration

Signs of Mold? Call Today 845-228-1091

If you discover mold in the basement of your Brewster home

4/6/2018 (Permalink)

The basement is a place in the home that has the ideal conditions for mold growth. Basements are usually more humid than the rest of the house, have condensation and often have water leaks and seepage. Additionally, there is a lot of clutter in basements and they are not frequently visited, allowing mold to go unnoticed.  Follow these steps to reduce the risk of black mold in your basement.

  1. Stop water from entering the basement: Mold cannot grow without moisture and can grow from even a small water leak. You can slope the land away from your home in order to redirect water if you notice leaks or puddling around the exterior.  Do an inspection of your gutters and downspouts to make sure that they are functioning and pointed away from the house. Consider having your Kent basement sealed to keep water out.  
  2. Reduce the humidity: You can check humidity levels using a hydrometer. Check the levels seasonally, as humidity levels often rise in warmer weather.  Try to keep your humidity levels under 60% - with 30% being ideal. Using a home dehumidifier can effectively reduce levels. Many basements have a floor drain that can be used with a dehumidifier. Purchase a dehumidifier that is capable of draining the water vertically into a sink if your basement doesn't have a floor drain.
  3. Organize your space: Love to store your unused items in the basement? Keeping your items organized and in plastic bins and off of the floor can help in reducing the risk of a mold infestation. Porous materials such as clothing, carpeting, books and cardboard boxes can dampen easily and be a perfect breeding ground for mold spores. We do not recommend carpeting in the basement if there is any moisture. 

 If you notice mold in your Garrison basement, call the SERVPRO of Putnam County office at (845) 228-1090. We can start the remediation process and make your home safe again

Fire damage causes smoke and soot damage to Putnam County, NY homes

2/19/2018 (Permalink)

The SERVPRO of Putnam County team professionally removes smoke and soot from the walls of a Brewster homes after a kitchen fire

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

After a home fire has been extinguished, homeowner's are left with the aftermath. The flames have not only damaged the home, they have also left behind a layer of soot and smoke that is embedded in every exposed item.  Smoke and soot can create irritating odors, discolor walls or ceilings and even cause breathing issues if there is a high concentration of ash left over. 

Even a small home fire can cause a great amount of damage due to soot and smoke damage. We have arrived at jobs where a small kitchen fire may have caused minimal structural damage, yet smoke has managed to permeate items throughout the home and soot has covered every surface of the home.  In the pictures, the home doesn't show much damage, yet the clean up job is a big one.  

When called to a job in the Garrison, NY area, SERVPRO of Putnam County crew members have the expertise and equipment to properly treat all surfaces of ash and soot. Because ash can reactive negatively to certain cleaning agents, possibly causing permanent damage and toxic fumes, this is not a job that can be done with store bought cleaning agents. 

At SERVPRO of Putnam County, we keep thermal foggers and other sophisticated odor removal equipment on hand to counter noxious smoke odors. We can reach into all parts of your Mahopac home, including inside floors and walls. We have a large production facility where we are able to take possessions off site and clean them while your home is being restored. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (845) 228-1090

We clean up mold in Mahopac homes and businesses

2/10/2018 (Permalink)

Mold in the home is typically a result of a water damage such as a leak or slow drip that is not discovered or properly cleaned up.

With all of the attention and media coverage about household  mold, and it's associated health risks, SERVPRO of Putnam County often fields phone calls from concerned homeowners who have discovered mold in their home. 

Unfortunately, the internet is full of misinformation on what is effective and safe mold removal - such as the misconception that bleach kills mold (it does not). While there are some cases where a small area of mold can be effectively cleaned by a homeowner themselves, we recommend  having a SERVPRO IICRC trained professional come and inspect your home.

Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet. A homeowner may have cleaned all visible evidence of mold from a hard surface yet not know the level of mold spores in the air and how it is affecting their home and their health.

Give us a call at (845) 228-1090
 if you spot mold in your Brewster, CT home. One of our mold specialists will come out to your house, survey the situation and give you an honest opinion of what action needs to be taken. 

Basement flooded? We're here to help.

1/29/2018 (Permalink)

The heavy rains and melting snow are resulting in flooded basements throughout Putnam County.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Brewster, NY basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (845) 228-1090

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Putnam County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (845) 228-1090

Ice dams on the roof of your Carmel home can cause water damage

1/16/2018 (Permalink)

Icicles are a big clue that the ice is damming up on your roof and making it's way under your shingles.

Water damage due to ice dams is the reason for many of the calls we receive at our office in Brewster, NY. What causes ice dams and how can you avoid them from forming?

After a snowfall,  the roof over the attic of a home can get warm enough to melt the underside of the layer of snow on the roof. This water trickles down between the layer of snow and the shingles until it reaches the eave of the roof, which stays cold because it extends in the unheated area beyond the side of the house. There, the water freezes, eventually becoming a mound of ice. As the water accumulates, it backs up under the shingles of your roof. In time, it will drip through your insulation and into the ceilings and walls of your home. 

Prevention of ice dams can be achieved by insulating your home properly, using heated cables and using a roof rake to clear snow off of the roof.  If an ice dam has already formed on your roof, you can rake your roof with a special tool to remove the snow as well as deice it as described in the link above.

If the ice has already started to melt into your home, call SERVPRO of Putnam County! The leaking water will cause wet insulation, wall studs and sheetrock, not only damaging your home but also creating an environment perfect for mold and mildew growth. 

SERVPRO of Putnam County's team is IICRC certified for water and mold damage and has the training required to mitigate the devastating effects water and mold can cause.  Call us any time at (845) 228-1090 if you discover water damage in your home. 

Follow our cooking safety tips this Thanksgiving!

11/22/2017 (Permalink)

From all of us at SERVPRO of Putnam County, we wish you a Happy Thanksgiving!

Thanksgiving is a day filled with family, parades, football and, of course, food! The kitchen is the heart of home, especially during the holidays when most of us in Putnam County are preparing a meal with many more recipes, in larger quantities and with more cooks in the kitchen than usual!  

Unfortunately, Thanksgiving Day also has the highest number of  home fires annually.  In 2013, Thanksgiving Day had 1,550 reported kitchen fires, which is  230% above the average number of fires per day. Keep these kitchen safety reminders in mind as you prepare your Thanksgiving feast! 

"Be on time"

With so many things on your "to do" list, guests coming and going and multiple items cooking, be sure to set timers so that you don't remember to take something out of the oven too late! (nobody likes their stuffing THAT dry!)

“Stand by Your Pan”

Have a designated cook in the kitchen at all times so that food is not left unattended. This is the most common source of kitchen fires. It only takes a moment for a kitchen fire to start and with a vigilant cook in the kitchen, catching it immediately is the key to avoiding the fire spreading. 

"If you fry, don't make it too high!"

The popularity of deep frying the turkey has soared (We at  SERVPRO of Putnam County haven't gone this route because we are traditionalists but we hear it's quite delicious!). An overfilled cooking pot will cause cooking oil to spill when the turkey is put in, and a partially frozen turkey will cause cooking oil to splatter when put in the pot. Even a small amount of cooking oil spilling on a hot burner can cause a large fire. Play it safe and fry your bird outside. 

"For grease fires, water makes it go higher!"

Never attempt to extinguish a grease fire with water or a wet towel. Water will cause the flames to flare up and spread quickly. Turn off the stove and cover the fire with a lid if it is safe to do so, thereby removing the oxygen from reaching the fire. Use a fire extinguisher, which should be stored in a convenient kitchen location (not hidden under the kitchen sink!) If you do not have a fire extinguisher, baking soda is also effective at putting out grease fires however you do need to use quite a bit of it. 

We wish all of you a Happy Thanksgiving!

Fire Prevention Month - Every Second Counts, Plan 2 Ways Out

10/9/2017 (Permalink)

The theme for this year's Fire Prevention Month is "Every Second Counts- Plan 2 Ways Out".

Created to educate the public on fire safety, fire prevention month is observed during October to commemorate the Great Chicago Fire of 1871. The tragedy killed more than 250 people, left 100,000  homeless, destroyed more than 17,400 structures and burned more than 2,000 acres. This month, SERVPRO of Putnam County will be sharing  information on fire safety.

This year, the theme for National Fire Prevention Month is "Every Second Counts, Plan 2 Ways Out".

  • Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
  • Teach children how to escape on their own in case you can’t help them.
  • Make sure the number of your home is clearly marked and easy for the fire department to find.
  • Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
  • Once you get outside, stay outside. Never go back inside a burning building.

 If you experience a fire in the Brewster, NY area, SERVPRO of Putnam County is ready to help you make it “Like it never even happened.”

#SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories #FirePreventionMonth

Fire Prevention Week in Putnam County, NY

10/5/2017 (Permalink)

Plan an escape route with your family during Fire Prevention week- have at least 2 ways out as exits are often blocked during house fires.

October 8-14 is Fire Prevention Week- a time to make sure that your home has fire safety measures in place. In 2016, there were 1,345,500 fires reported in the United States. Every 86 seconds, one home structure fire was reported and every day, 7 people lost their lives to residential fires.  At SERVPRO of Putnam County, we have seen firsthand the devastation a home fire can cause.  

Many home fires are preventable with some forethought and care to minimize the risks. Among the common causes of home fires are leaving candles unattended, smoking and leaving unattended food cooking on the stove top.  Make it a habit to double check that the flame is out and properly extinguished when smoking or using candles. 

Electrical fires can start from overloaded outlets, equipment malfunction or overheated appliances. Clothes washers and dryers account for over 16,000 home fires each year.  We recommend that you check your dryer vent to make sure there aren't any blockages and clean your lint screen regularly.  

While lightning fires are not preventable, personal injury  from lightning can be. Unplug electrical appliances, avoid using plumbing fixtures  and do not use corded devices during thunderstorms.

Tragically, Christmas trees are one of the main causes of home fires. Take care to always keep trees well watered, do not use faulty Christmas tree lights and always turn off your tree at night. Try to avoid using a live tree in a room with a wood stove or near heat sources that will dry them out.

Here in upstate New York, many of us use alternative heat sources such as wood burning stoves and portable heaters. Take care to be sure that wood stoves are used properly and that wood is stored away from the stove and furniture and other combustible items are at least 3 feet from the stove. Portable electric heaters should also be kept 3 feet from flammable items such as curtains and bedding.  Additionally, do not leave a space heater on overnight or while sleeping. 

Despite taking preventative measures, home fires will still occur.  Be prepared with ways to minimize the damage and protect your family from injury. Smoke detectors should be on each floor of your home and in each bedroom. Test all smoke detectors regularly and replace detectors over 10 years old. Keep fire extinguishers on each floor of your home and make sure you know how to use it. Many newer homes are equipped with a fire sprinkler system. If you are building a home, having a system installed may be included in your mortgage.  Having rope or fire ladders on the second floor of the home can help family members escape. Make a family escape plan and rehearse it with your family.  

Taking these measures can help minimize the damage of a home fire and protect your loved ones. If you do experience a home fire in your Carmel home, please call us at (845) 228-1090. We specialize in fire damage restoration – from  cleaning soot, removing smoke smells and residue from personal items and cleaning up the secondary water damage rescue efforts leave behind.

End of summer cleaning tips for Hudson Valley households

9/26/2017 (Permalink)

Soaking your grill grates in vinegar eliminates much of the scrubbing and makes you end of summer cleaning chore go much quicker!

With our late September heat wave having passed, it's safe to say that summer is officially over. It's time for Putnam County families to clean out that minivan of the remnants of summer and pack it all away. 

  • Musty beach towels: Oops! Were some towels left wet in the car? Wash them with hot water with detergent and a cup of vinegar in the wash cycle. This will remove the odor. Pack them in a space saver bag until next summer! 
  • Muddy sneakers: Let the mud dry completely. Then take the shoes outside and bang the soles together to remove as much of the dried mud as possible. Using a solution of warm water and hand dishwashing liquid and an old toothbrush, scrub gently to remove the remaining dirt. For stubborn dirt marks, scrub with a nylon pad. Wipe with a damp sponge or damp paper towels. Stuff the tennis shoes with clean paper towels and let them air-dry. 
  • Plastic outdoor furniture: By the end of the season, these are filthy and often have mildew on them. Clean with a mild detergent and water. For very tough stains, put on rubber gloves and wet a clean sponge or brush with a bleach mixture (1 cup of bleach to 1 gallon of water), then wipe down the furniture. Scrub the stains until they disappear or won't fade. 
  • Soiled outdoor cushions: Acrylic, polyester and cotton fabrics should be spot-cleaned by sponging with a solution of liquid dishwashing detergent and lukewarm water. Rinse with clear water and air-dry. 
  • Dirty plastic pool toys: Mix 3/4 cup of chlorine bleach per gallon of warm water. Soak the prewashed toys for five minutes. Rinse and then air-dry. If the toys aren't used during the winter, store them in a closed container so they'll stay clean and dust-free. 
  • The Grill: Warm soapy water and some elbow grease is needed to clean the grill. Once again, a soak in vinegar can also help the grates!

While we all are sad to see summer come to a close in the Brewster, NY area, who doesn't enjoy the crisp air, the sounds of leaves crunching under their feet and the cinnamon and apple smells that fall brings? Enjoy! 

Prepare your Putnam County business for hurricane season

9/21/2017 (Permalink)

Having an emergency preparedness kit in your Putnam County office space or business will help keep you in business during storm season.

Over the past month, we have experienced several major hurricanes affect the Unites States. Aside from the personal losses people have suffered, businesses have lost billions in damages. The impact of this – from lost revenue, employees going without work and the cost and effort involved in recovering from flooding is staggering. Business owners can't always prepare for every unexpected natural disaster but there are some precautions that can be taken to minimize the impact.  

The first step a business owner in Brewster should take is to determine whether you are in a high or medium flood area using a flood map.   Keep in mind, however, that even if you are in a low flood risk area, you are not immune to storm damage. After recent hurricanes Irene and Sandy, even towns as far north as Carmel and Mahopac experienced flooding and were without power for up to a week.  

It is essential for businesses to create an emergency contingency plan as well. This includes the protocol employees should follow during a storm and how to protect and shut down equipment safely. Remember to have a plan for how to secure your building as well, in case you are not able to go there for a few days due to blocked roads or power outages. An emergency preparedness kit on site is necessary in case employees cannot leave the business. It should include enough food, water, medical supplies and flashlights for several days as well as other essential items.

Prepare your Garrison business now so that you can get back in business quickly after a storm. We can help. If your business experiences  water or storm damage from a hurricane, call SERVPRO of Putnam County at (845) 228-1090.

Prepare your Putnam County business for hurricane season

8/31/2017 (Permalink)

Protect your Lake Carmel business from storm damage by calling SERVPRO of Putnam County at (845) 228-1090

September is National Preparedness Month, an annual awareness event sponsored by the Federal Emergency Management Agency (FEMA). This is the perfect time for Brewster business owners to review their emergency preparedness and business continuity plans. Hurricanes have historically caused substantial damage to New York homes and businesses in September and October. Flooding, downed trees from wind and  the loss of electricity and heat are possible damages from hurricanes. 

“Business owners who think they are prepared for an emergency because exits are clearly marked and fire or flood drills are parts of the regular routine really need to take another look at their preparations,” said Sue Steen, SERVPRO Industries, Inc. chief executive officer. “A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, and emergency contact numbers and more—information that can save emergency responders precious time and help contain damage and minimize injury.”

Because SERVPRO knows the time to create a disaster readiness plan is before you need it, they have developed the SERVPRO Emergency READY Program to help business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app.

Protect your Kent, NY business from storm damage by calling SERVPRO of Putnam County at (845) 228-1090.

If you have a septic backup in Carmel, NY call SERVPRO at (845) 228-1090

8/18/2017 (Permalink)

If you have a septic backup in your Putnam County home, it is a biohazardous job that requires professional clean up.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Exposure to biological and chemical contaminants can pose serious health consequences. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

SERVPRO of Putnam County is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.  We specialize in sewage backups, crime scene, accident and animal waste clean ups, hoarding situations and chemical spills. Call us immediately at (845) 228-1090 if you have a biohazard situation.

While you are waiting for SERVPRO professionals to arrive, stay out of the affected areas. Flood water can contain sewage, pesticides, and other contaminants that cannot be seen by the naked eye. Treat any body fluids as though they could be comtaminated. We also advise that you turn off your HVAC system and do not use your household vacuum cleaner.

We strive to take the stress of cleaning up after a biohazard event off your hands and make the experience as easy as possible for our customers in Brewster, Carmel, Mahopac and the surrounding area. 

If you have water damage in Putnam County, take caution with wet appliances

7/28/2017 (Permalink)

Your TV doesn't need to be floating in order for you to be concerned about electric shock.Never handle any electronics after exposure to water damage.

When water damage strikes a home, it can be from a variety of reasons. At SERVPRO of Putnam County, we respond to homes that have water damage from burst pipes, flooding, toilet overflows and supply line leaks. Regardless of the cause, it is important to proceed with caution in a flooded home. In particular, be careful if you have wet electrical appliances in your home.  

Most likely there will be appliances and electrical devices such as T.V.'s and computers plugged in to electrical outlets in the wet areas of your home. Although it might be tempting to go in and "save" your laptop, keep your distance. You could suffer electric shock from water that you may not see in the appliance or outlet. Short circuiting electrical items also pose a fire hazard. We recommend that you go to your breaker and turn off the electricity to the affected areas, even if the area appears to be dry.  

Our experienced team have handled water damaged appliances and other electrical devices. Our office staff work with your insurance agency to determine which items can be restored and which need to be replaced. Call us at 845-228-1090 if you have water damage in your Lake Carmel home. With over twenty years of experience, we know which steps to take and when to take them in bringing your home from disaster to "like it never even happened".

Protect your Patterson home from water damage while you are on summer vacation.

7/18/2017 (Permalink)

If you come home from vacation to water damage from a supply line leak, call SERVPRO of Putnam County at (845) 228-1090

Summer is here and many Hudson Valley families will be going on vacation soon. Take the following steps to make sure that your return home doesn't result in a call to us! 

Make arrangements for someone to watch your house 

  • Ask a neighbor or friend to be an emergency contact. 
  • Leave written directions for alarm codes and any other information needed to care for your home care for your home. 
  • To protect from intruders, a timer can be set on the lights to give the impression that someone is home. Either putting your mail on hold or having someone collect it also helps. 
  • Do a walk through your house to make sure all windows are securely closed and locked. 

Protect against water and fire damage 

  • Shut off your gas on appliances and the supply tank 
  • Turn off the water valves to toilets, washing machines, sinks, and the dishwasher. 
  • Unplug electronics to avoid a short that can start a fire 
  • Test your smoke detectors 
  • Keep your thermostat at a moderate temperature 

Clean up before you leave

  • Dispose of your garbage prior to leaving on vacation. It can attract pests and create a foul odor in your home.
  • Clean out your refrigerator of perishables
  • Double check that all toilets are properly flushed.

Hopefully, by taking these steps you will avoid coming home to a flood or fire damage but if you do, call SERVPRO of Putnam County  at (845) 228-1090 to clean it up. 

Summer rains cause basement flooding in Southeast, N.Y.

7/14/2017 (Permalink)

Even the best prepared Hudson Valley homeowner can experience basement flooding with heavy rain. SERVPRO of Putnam County will dry it out!

Putnam County has experienced unusually heavy rains this summer! Along with the rain has come several calls from homeowners with flooded basements. Even Brewster, NY homeowners who tell us they have always had a dry basement are experiencing water in their basement. 

The source of the rainwater can come from many different sources including:

  1. Water leaks in from the outside through a basement window  
  2. Sump pump failure, which can cause water overflows from your sump pump crock  
  3. Water seepage from cracks in your concrete floor or foundation  
  4. A sewer system back up into your basement 

We have discussed in previous blogs the ways to protect your basement form flooding, including properly grading your lawn away from your home. Yet, floods can happen to even those who have followed all of the rules.

If your Mahopac, NY basement is flooded from rainwater or a sewage leak, call SERVPRO of Putnam County at (845) 228-1090. We are available 24/7 and ready to respond to your water damage emergency.

Barbecue Safety in Putnam County, NY

6/28/2017 (Permalink)

Don't let your summer barbecue turn into a trip to the emergency room or a call to the fire department! Follow these safety tips to keep it safe.

It's grilling season and we have enjoyed taking the cooking outside. Unfortunately, over 7,000 Americans get injured while using their backyard grill each summer. If you plan to fire up the bbq at your Lake Carmel home this summer, follow these tips to keep it safe.  

  1. Keep your grill at least 10 feet away from your house, including areas with overhangs. 
  2. Clean your grill regularly.  Grease is a major source of flare ups so clean your grill after each use.
  3. Check for gas leaks. You can make sure no gas is leaking from your gas grill by making a solution of half liquid dish soap and half water and rubbing it on the hoses and connections. Then, turn the gas on (with the grill lid open.) If the soap forms large bubbles, that's a sign that the hoses have tiny holes or that the connections are not tight enough. 
  4. Keep decorations away from your grill. Keep patio furniture, pillows and hanging baskets away from your grill, as they are highly combustible.
  5. Keep a spray bottle of water handy.That way, if you have a minor flare-up you can spray it with the water to instantly calm it. 
  6. Keep a fire extinguisher within a couple steps of your grill. Make sure that you know how to use it


  1. Turn on the gas while your grill lid is closed. This can cause the gas to build up and explode when the lid is opened. 
  2. Leave a grill unattended. No, this isn't the time to go prep the corn on the cob.
  3. Overload your grill with food. In particular, fatty meats which can drip onto the flames and feed them, causing the fire to get out of control. 
  4. Use a grill indoors. No size grill is safe indoors. Between the fire hazard and CO2, it's dangerous to your home and your health.

How to remove carpet stains in your Hudson Valley home

5/24/2017 (Permalink)

Living in a full house means carpet stains are inevitable. Call SERVPRO of Putnam County if these tips don't remove your stains.

In a well lived in New York home, carpet stains are unavoidable. Whether your dog runs through the house with muddy paws from all of the spring rain or your child spills a drink and forgets to tell you, wall to wall carpeting can sure take a beating.

While some carpet stains require a call to SERVPRO of Putnam County for a deep cleaning and stain removal, there are some tricks that you can try at home to remove small isolated stains.

We recommend that you resist the urge to scrub hard at stains and instead, gently blot the spot, work from the outside in, rinse with water and repeat. With all stain removal methods, first test in an inconspicuous area to make certain it wont further damage your carpet.

Stains that are water soluble such as food, juice, latex paint and soda can be removed with a simple solution of non bleach detergent and water.

Use a tablespoon of ammonia mixed with a cup of water to treat particularly difficult stains such as chocolate, coffee, tea and wine on non-wool carpeting. 

In order to remove oil or wax, place a paper towel on the carpet and iron it on a low setting. The oil will stick the towel!

Use ice to freeze wax or gum and then use a hammer to shatter it. Vacuum the pieces up immediately. 
Pet urine can be removed with a 1:1 solution of water and vinegar. After blotting that solution up, follow up with a gentle detergent and water solution and rinse. 
We all want to get as much life out of our carpeting as possible. Don't let small stains get you down! If you have carpeting that needs a thorough cleaning and has significant staining, call SERVPRO of Putnam County at (845) 228-1090

Water mitigation is not a DIY project in Putnam County, NY homes.

4/20/2017 (Permalink)

SERVPRO of Putnam County has the equipment and training to clean up water damage in your Mahopac home.

When a home has water damage, whether it be from burst pipes, a flooded basement or a refrigerator supply line leaking, many Garrison, NY homeowners consider whether they can clean it up themselves.  While it is possible for homeowners to safely clean up very minor water damage safely, most homes with water damage that we are called to require professional mitigation.   

Often, the water from flooding is contaminated. Sewage from a toilet overflow or septic malfunction can contain pathogens  parasites, bacteria and fungi that pose serious health risks. Floodwaters entering a home can contain chemical residues, animal feces and viruses. This type of water is classified black water and requires professional mitigation to protect the health of your family. 

Water from leaks easily becomes widespread as it makes it way behind walls, into carpets and padding and into ceilings. Although a carpet may feel dry, it's likely that mold spores have had the opportunity to grow. It only take 48 hours for mold to grow and all of the damp, porous materials such as sheetrock, insulation and wood are the perfect breeding ground for it to spread. This causes a situation where the home now requires mold remediation as well as water mitigation. 

Calling the SERVPRO of Putnam County office at (845) 228-1090 as soon as possible minimizes the losses to your home. We have twenty years of experience surveying Cold Spring area homes for structural damage – including what's behind the walls and under flooring. SERVPRO of Putnam County uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible.  Our industrial fans and dehumidifiers ensure that the home is dry. We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

It's time to spring clean your Lake Carmel home!

3/31/2017 (Permalink)

Try this trick for those hard to clean window blinds!

I think it's safe to say that Spring has finally come to Putnam CountySix months of closed windows, snow being tracked in  and, for many of us, wood stove and fireplace dust accumulating has taken it's toll on our homes.   It's time to open the windows, let some fresh air in your home and spring clean.  Here we share some of our favorite house cleaning tricks. 

Floors – Move your furniture in order to get those spots that were missed all winter. Consider using a wood floor restoration product, which can be purchased at a local home improvement store, on your floors to give them a new shine! Carpets should be vacuumed and stains can be spot cleaned. The SERVPRO of Putnam County crew can come to your home and give your carpets a professional cleaning to give your carpets a fresh start. 

Ceiling Fans – Admit it, these probably haven't been cleaned since last year. Using a damp rag, wipe both sides of the fan to remove that layer of dust.  

Windows- These will need to be cleaned inside and out. Use a rag and soapy water, and then dry them with another rag. You can also go to an auto-parts store and buy a windshield squeegee, which cleans very well. Your window screens can be cleaned with a dry scrap of carpet, which works as a brush and removes the dirt from the tiny spaces! 

Window coverings should be cleaned as well. Drapes and curtains can be removed and put them through the air-fluff cycle in the dryer along with a wet towel (to draw off the dust) for 15 minutes. Hang them back in the windows immediately. 

Window blinds can be cleaned by placing a microfiber cloth on each side of a pair of tongs with a rubberband, dipping in a 50/50 vinegar and water solution and wiping each blind slat with the tongs.  

Faucets - If there is lime build up around your faucets, you can remove it with this trick.  Lay paper towels over the fixture, soak it with vinegar and let it set for an hour. The deposits will soften and become easier to remove with a cleaning rag. 

Your refrigerator most likely needs a scrub down as well. A very effective refrigerator cleaner is a combining  salt and club soda. The bubbling action of the club soda combines with the abrasive texture of the salt to make a great cleaner. 

If the showerhead in your bathroom is looking grimy and perhaps spraying unevenly, give a deep clean. Mix vinegar with water in a plastic baggy and secure it around your shower head with a twisty tie. Let the solution soak for 30 minutes and remove. You can follow up with a scrub a toothbrush to remove the remaining grime.  

Freshen your bed! Sprinkle your mattress with baking soda (you can add your favorite essential oil to it if you like a scent!). Let sit for 20 minutes and vacuum it up. On a nice sunny day, hang comforters and blankets outside to freshen up.

Getting your Carmel home ready for spring break!

3/14/2017 (Permalink)

Turning the water valves off in your Lake Carmel home will protect it from water damage.

Spring break is coming and many Brewster area homeowners will be going on a much needed vacation. March can be an unpredictable month for weather here in Putnam County – temperature's in the 60's one day, a snowstorm the next. Leaving your home prepared for any weather will ensure that it will be in good shape when you return! Here are some steps that we recommend you take if you are leaving your home vacant while on vacation. 

1. Turn off all your water:  

Turn off your water at the main source.  

Open up all of your faucets and drain the water lines.

Drain your toilets and close the valve on them as well.

Locate the valves for your exterior faucets and close them.  

Turn off water valves to the dishwasher, washing machine and all sinks  

2. Warm your pipes:  

Opening the cabinet doors under your kitchen and bathroom sinks will allow the warm air to circulate and keep them warm.

Purchase foam or rubber insulation for any exposed pipes from your local hardware store.

3.  Check appliance hoses: 

Inspect the hoses of your appliances- such as washing machines, dishwashers and refrigerators. Check for any wear, kinks or damage that might affect their proper function. 

4. Close all windows properly: 

Check that all doors and windows are securely shut and locked. A rainstorm can do a lot of damage through a non-latched window. 

5. Clear your gutters and downspouts:

Clear your gutters of any potential blockages and take the time to make sure that your downspouts are still moving water at least 10 ft. from the home.  

6. Have a sump pump? Inspect it!  

If you have a sump pump for your Putnam County basement make sure that it is in working order. The last thing you want to do is come home to find your basement flooded. 

7. Unplug everything:

It's easy to do and can prevent fires. Unplug your electronic devices and small appliances.  

Check your fireplace and wood stove to make sure they are out and confirm that all ashes are removed from the home.  

8. Set your temperature:

 It's tempting to lower your temperature to save money but don't go too low! Set your thermostat to a temperature closer to outside temps (warmer in the summer, cooler in the winter) but which still protects your plants, pets and furniture. 

It's always a good idea to have a friend check on your Garrison, NY home while you are away. Make sure someone has your contact info and our number (845) 228-1090 in case there is water or fire damage while you are away.  

If you have a vacation planned this month, we at SERVPRO of Putnam County hope that you enjoy the sun and relaxation! 

Smoke and soot removal in Mahopac homes

2/24/2017 (Permalink)

Even a small kitchen fire can cause soot and smoke damage

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

After a home fire has been extinguished, homeowner's are left with the aftermath. The flames have not only damaged the home, they have also left behind a layer of soot and smoke that is embedded in every exposed item.  Smoke and soot can create irritating odors, discolor walls or ceilings and even cause breathing issues if there is a high concentration of ash left over. 

Even a small home fire can cause a great amount of damage due to soot and smoke damage. We have arrived at jobs where a small kitchen fire may have caused minimal structural damage, yet smoke has managed to permeate items throughout the home and soot has covered every surface of the home.  In the pictures, the home doesn't show much damage, yet the clean up job is a big one.  

When called to a job in the Garrison, NY area, SERVPRO of Putnam County crew members have the expertise and equipment to properly treat all surfaces of ash and soot. Because ash can reactive negatively to certain cleaning agents, possibly causing permanent damage and toxic fumes, this is not a job that can be done with store bought cleaning agents. 

At SERVPRO of Putnam County, we keep thermal foggers and other sophisticated odor removal equipment on hand to counter noxious smoke odors. We can reach into all parts of your Mahopac home, including inside floors and walls. We have a large production facility where we are able to take possessions off site and clean them while your home is being restored. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (845) 228-1090

Avoiding ice dams in your Cold Spring home or business

1/21/2017 (Permalink)

Ice dams can cause damage behind the walls of your home

Water damage due to ice dams is the reason for many of the calls we receive at our office in Brewster, NY. What causes ice dams and how can you avoid them from forming?

After a snowfall,  the roof over the attic of a home can get warm enough to melt the underside of the layer of snow on the roof. This water trickles down between the layer of snow and the shingles until it reaches the eave of the roof, which stays cold because it extends in the unheated area beyond the side of the house. There, the water freezes, eventually becoming a mound of ice. As the water accumulates, it backs up under the shingles of your roof. In time, it will drip through your insulation and into the ceilings and walls of your home. 

Prevention of ice dams can be achieved by insulating your home properly, using heated cables and using a roof rake to clear snow off of the roof.  If an ice dam has already formed on your roof, you can rake your roof with a special tool to remove the snow as well as deice it as described in the link above.

If the ice has already started to melt into your home, call SERVPRO of Putnam County! The leaking water will cause wet insulation, wall studs and sheetrock, not only damaging your home but also creating an environment perfect for mold and mildew growth. 

SERVPRO of Putnam County's team is IICRC certified for water and mold damage and has the training required to mitigate the devastating effects water and mold can cause.  Call us any time at (845) 228-1090 if you discover water damage in your home. 


Carmel Residents: We Specialize in Flooded Basement Cleanup and Restoration!

11/29/2016 (Permalink)

This Yorktown Heights home’s basement flooded due to heavy rains. 



A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Brewster, NY basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (845) 228-1090

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Putnam County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (845) 228-1090

Faster to your Brewster, NY Water Damage Event

10/11/2016 (Permalink)

SERVPRO of Putnam County provides 24 hour fire and water damage restoration service in Peekskill, NY


Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Putnam County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Putnam County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (845) 228-1090

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Putnam County

SERVPRO of Putnam County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


Responding to Sewage Backup in your Putnam County home

9/18/2016 (Permalink)

SERVPRO of Putnam County is ready to respond to your sewage backup

It's happened to many of us. A simple flush of the toilet and suddenly your Carmel home is flooded with sewage. Biohazardous contamination from toilet or sink overflow is a common call we get here at SERVPRO of Putnam County  

A sewage backup can be caused by several different reasons- from a clogged main sewer line to tree roots that have caused damage to your lines, causing holes and damage. Usually, homeowners are not aware of such problems until it's too late.  

Because pathogens found in sewage water can lead to unhealthy and dangerous consequences if left untreated in a home or business, we recommend that you contact us for an inspection as soon as possible. When we arrive at a your home or business to mitigate a sewage situation, we first determine which of the three types of contaminated water we are dealing with in order to create an action plan. We have the protective clothing, equipment and expertise to mitigate the situation and make getting your home a clean and safe environment once again. 

We specialize in biohazard cleanups

6/28/2016 (Permalink)

Need Biohazard Cleanup Services? Call Us Today – (845) 228-1090

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Exposure to biological and chemical contaminants can pose serious health consequences. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

SERVPRO of Putnam County is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.  We specialize in sewage backups, crime scene, accident and animal waste clean ups, hoarding situations and chemical spills. Call us immediately at (845) 228-1090 if you have a biohazard situation.

While you are waiting for SERVPRO professionals to arrive, stay out of the affected areas. Flood water can contain sewage, pesticides, and other contaminants that cannot be seen by the naked eye. Treat any body fluids as though they could be comtaminated. We also advise that you turn off your HVAC system and do not use your household vacuum cleaner.

We strive to take the stress of cleaning up after a biohazard event off your hands and make the experience as easy as possible for our customers in Brewster, Carmel, Mahopac and the surrounding area. 

Tips for Air Conditioning Efficiency

6/16/2016 (Permalink)

Call SERVPRO of Putnam County (845) 228-1090 to have your ducts inspected.

School is out, the beaches are filling up and the smell of barbeque is filling the air. Summer is here, Putnam County! There is so much to enjoy in the summer except for those high air conditioning bills!  Thankfully, there are some preventative measures you can take to lower your electric bill this summer. 

Exterior Inspection: We recommend doing an inspection of the area around your air conditioning unit and clear the area of brush and weeds that have grown in or gathered there. This will ensure that your air conditioning unit will get enough air to cool the house and keep unwanted brush from entering the ac unit.

Inspect Filters: Inspect your filters to determine whether they need to be replaced. As a rule of thumb, filters should be replaced every season. Dirty filters will increase energy usage and affect air quality in the house.

Check Freon Levels: If your freon levels are low, it could indicate a leak, which can lower efficiency and decrease the lifespan of the air conditioner compressor. 

Have your Ducts Inspected: Call SERVPRO of Putnam County (845) 228-1090 to have your ducts inspected. Having your air ducts cleaned by our professionals will increase the efficiency of your system. 

We hope these tips help you stay cool and save money this summer, Putnam County!


Our Highly Trained Restoration Specialists can restore your Putnam County Home

5/31/2016 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Putnam County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of  Putnam County

SERVPRO of Putnam County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

The crew >


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